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Hotel Refugio

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Refugio

Interior entrance
Property entrance
Presidential Room | View from room
Standard Room
Presidential Room | Terrace/patio

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Parking included
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Restaurant

Explore the area

Map
63 Vicente Guerrero Centro, San Juan de los Lagos, Jal., 47000
  • Artisan Market
    1 min walk
  • Capilla del Pocito
    2 min walk
  • Independence Monument
    4 min walk
  • Lagos de Moreno, Jalisco (LOM-Fr. Primo de Verdad Y Ramos)
    42 min drive

Room options

View all photos for Junior Room

Junior Room

Junior Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Room

Presidential Room

Presidential Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, desk, blackout curtains, iron/ironing board

Deluxe Double Room

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • Sleeps 4
  • 2 Double Beds

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Front of property

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4.0 out of 5, Very good, (378)
The price is €77
for 1 night
includes taxes & fees
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About this property

Hotel Refugio

Hotel with free parking, steps from Artisan Market
A restaurant, a meeting room, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a banquet hall. Change of towels is available on request.
Hotel Refugio offers 98 accommodations with complimentary bottled water and blackout drapes/curtains. Beds feature premium bedding. 32-inch Smart televisions come with digital channels.

Bathrooms include showers. This San Juan de los Lagos hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Hotel Refugio. During your stay, you're just a quick walk from San Juan de los Lagos Cathedral Basilica. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Enjoy a bite to eat at the buffet restaurant
  • Continental breakfast served weekends for a fee
  • Amenities include a meeting room and an elevator
  • Steps from Artisan Market and Capilla del Pocito
There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

This 3-star San Juan de los Lagos hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekends from 8:00 AM and 11:30 AM.
RESTAURANTE REFUGIO - Onsite buffet restaurant.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee weekends 8:00 AM–11:30 AM: MXN 150 for adults and MXN 150 for children
  • 1 restaurant

Restaurants on site

  • RESTAURANTE REFUGIO

Conveniences

  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Business services

  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels

Food and drink

  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Refugio

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 150 for adults and MXN 150 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, window guards, and outdoor lighting
Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Hotel Refugio Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 193 out of 240 reviews" "
Rating 8 - Good. 37 out of 240 reviews" "
Rating 6 - Okay. 4 out of 240 reviews" "
Rating 4 - Poor. 1 out of 240 reviews" "
Rating 2 - Terrible. 5 out of 240 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

HOLY LAND TOURS

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Crowd area, very noisy after midnight we can hear the kids screaming on the street.
Stayed 2 nights in Sep 2024

6/10 Okay

Alejandro

Travelled with family
Liked: Cleanliness, staff & service
The only thing I would complain about that the rooms didn’t have air conditioning. The fan was at very low speed not enough to keep us comfortable. The room felt like a sauna.
Stayed 1 night in Sep 2024

8/10 Good

Angel, Cocula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean.
Stayed 1 night in Sep 2024

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was walking distance, the rooms were very clean as well as the sheets and no noise at night. Theres no fridge in the rooms.
Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Clean hotel.
Stayed 1 night in Jul 2024

8/10 Good

Darin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice no frills hotel, good location
Was attending a friends wedding and they secured a group rate at this location. No air conditioning in rooms. No irons/ironing boards in room but we’re available. Rooms themselves were very clean and comfortable. No English speaking staff on site. Can make it a little difficult to communicate.
Stayed 2 nights in Jun 2024

8/10 Good

Subhashni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Beds are too hard
Stayed 4 nights in Jun 2024

8/10 Good

Filiberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Blanca

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff!
Stayed 2 nights in Jun 2024

10/10 Excellent

Martha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy recomendable La atención de sus empleados es muy buena. Muy buena ubicación
Stayed 4 nights in Jun 2024

10/10 Excellent

Martha

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at this Hotel made my stay unforgettable! Thank you to the overnight Clerk and Cleaning Lady! They were awesome and very nice to me every time I needed of their services.
Stayed 5 nights in Jun 2024

10/10 Excellent

Luz A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regreso definitivamente 👌
Stayed 3 nights in Jun 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 7 nights in May 2024

10/10 Excellent

Josie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was overall very clean and well maintained. Our room was spacious and comfortable. The hotel parking was very convenient and easy to access.
Stayed 4 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great, we highly recommended
Stayed 3 nights in May 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every thing is very good , we like this hotel a lot , We stayed here for 10 days , we recommended
Stayed 1 night in May 2024

10/10 Excellent

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Fabiola

Travelled with group
It was a great stay. Staff at the reception were amazing. Rooms were very clean. Make sure you check your reservation includes AC. There was a mistake with ours in there system but the receptionist was kind and helped us get a room with AC without an attitude or excuses. Would stay again
Stayed 2 nights in May 2024

10/10 Excellent

Jessicaa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Refugio was very clean, the staff was friendly very accessible and definitely safe. I would recommend it to my friends and Family
Stayed 8 nights in Apr 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Near too town
Stayed 2 nights in Apr 2024

10/10 Excellent

Bertha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Guadalupe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, easy to walking to the center
Stayed 1 night in Apr 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024