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Best Western Capistrano Inn

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Capistrano Inn

Exterior
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Combined shower/bathtub, free toiletries, hair dryer, towels
Free daily full breakfast
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
  • Parking available
  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    10 min walk
  • Wendi's Donuts
    6 min walk
  • San Juan Capistrano Depot
    11 min walk
  • Orange County, CA (SNA-John Wayne)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Laguna Inn & Suites

Parking included
Free WiFi
Air conditioning
Laundry
3.8 out of 5, Good, (331)
The price is €87
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Laguna Inn & Suites

About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Enjoy features like free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Guests have great things to say about the breakfast and the clean accommodations
  • 10 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
  • Pets welcome for a fee
Best Western Capistrano Inn offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 364 out of 1000 reviews" "
Rating 8 - Good. 249 out of 1000 reviews" "
Rating 6 - Okay. 191 out of 1000 reviews" "
Rating 4 - Poor. 101 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nitzan

👍
Stayed 4 nights in Sep 2024

10/10 Excellent

Kyle

Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Moderately unsafe location and ants in my room
There were ants in my room near the door and crawling on one of the 2 beds. It’s also located right off of a freeway ramp so most rooms are loud and there were vagrants in the parking lot. There was a sign posted on the lobby door that there is no public restroom to give you an idea of the number of homeless people walking around trying to find a restroom. The pool house where the breakfast was is nice and across the freeway the rest of San Juan Capistrano is nice but I would not recommend this property.
Photos of some of the ants on the bed
Stayed 3 nights in Sep 2024

10/10 Excellent

Janaka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room
Stayed 1 night in Sep 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Renae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2024

2/10 Terrible

Carol

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
There was a very odd smell in the bathroom. It was fine for a one night rest
Stayed 1 night in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
I have stayed there 3 times at the hotel and I was very comfortable with a very nice tranquility. Thank you.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jacob

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the old town area of San Juan Capistrano. We ate at heritage bbq which I highly recommend and then started walking around the area. We were enjoying ourselves so much we decided to make a weekend out of it and it worked out great. Highly recommend
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Stayed 2 nights in Aug 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Gayl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, location and superb breakfast!
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Sep 2024

6/10 Okay

Dustin

Travelled with family
Liked: Staff & service
Good for the night
The Hotel entrance was very vague. No clear entrance markings. Grounds were clean and Hotel staff were very nice and accommodating. Hotel is older and not very sound proof. The room door had no weatherstripping you could see day light around it, and you can hear doors slamming and people walking above you. Hotel looks like they are in the process of renovating it.
Stayed 1 night in Sep 2024

10/10 Excellent

Beth

Stayed 4 nights in Aug 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing comfortable king bed. The location isn't the easiest to get to, you really have to watch because you can easily miss the turn. It is an older hotel and needs updating but it was clean, comfortable, and affordable. The breakfast buffet was very nice, the room is large and there were many choices, something for everyone and you can dine in or they even have take out containers. Overall a very quiet hotel.
Stayed 3 nights in Sep 2024

8/10 Good

James

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Large room but easy to miss the narrow entrance of hotel
Stayed 1 night in Sep 2024

4/10 Poor

Amber N

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
We are used to a certain standard when staying at hotels and this one didnt cut it. We were in town for a wedding and stayed one night which was more than enough. We prefer other properties and regret not staying at the brand we usually stay. I also didn't appreciate housekeeping walking in on my naked husband. Thank goodness I was near the door to block her from fully entering. No knock, just walked in. Unexceptable!
Stayed 1 night in Aug 2024

6/10 Okay

Juan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to pay for parking and a deposit even though I payed with a card. Ac wasn’t the best and smelled musty
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Kimberly

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Reyes

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Dont get what you paid for.
Traveling with my 2 Teen Daughters. Carpets appeared as if they hadnt been changed in 8-10 years. The smoke odor in our Non-smoking room, was a lot to take. The staff, was friendly and serviceable, but the rooms could certainly use some modernized attention. Usually a Fan of Best Western, but not this one.
Stayed 1 night in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024