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Best Western Capistrano Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Capistrano Inn

Exterior
Deluxe Room, 1 King Bed, Non Smoking, Balcony
Outdoor pool, open 8:00 AM to 9:00 PM, pool loungers
Free daily full breakfast
Room amenity

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included

Explore the area

Map
27174 Ortega Hwy, San Juan Capistrano, CA, 92675
  • Mission San Juan Capistrano
    10 min walk
  • San Juan Hills Golf Club
    3 min drive
  • Los Rios Historic District
    3 min drive
  • Orange County, CA (SNA-John Wayne)
    25 min drive

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible, Bathtub (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

Deluxe Room, 2 Queen Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Balcony

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking, Balcony

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Accessible, Balcony (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

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Parking included
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3.8 out of 5, Good, (299)
The price is €125
for 1 night
includes taxes & fees
6 Dec - 7 Dec
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About this property

Best Western Capistrano Inn

Hotel with free breakfast, a quick walk to Mission San Juan Capistrano
This smoke-free hotel features an outdoor pool, a snack bar/deli, and a spa tub. Free full breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and a business center.
Best Western Capistrano Inn offers 108 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Best Western Capistrano Inn gets high marks from our customers. During your stay, you're just a quick walk from Mission San Juan Capistrano. Enjoy features like free WiFi in public areas, plus an outdoor pool and a snack bar/deli.
  • Free full breakfast served daily
  • Free WiFi
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a front-desk safe, a business center, and a gift shop
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Mission San Juan Capistrano and a 3-minute drive from The Coach House
  • Pets welcome for a fee
Best Western Capistrano Inn offers its guests an outdoor pool and a spa tub. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a business center on site. The business-friendly Best Western Capistrano Inn also features gift shops/newsstands, coffee/tea in a common area, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This San Juan Capistrano hotel is smoke free.

Guests are served free full breakfast daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Uncovered self parking on site (USD 10 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Limited on-site parking (max. 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily
  • Coffee/tea in a common area

Things to do

  • Outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from March 20 2024 to November 30 2024 (completion date subject to change). The following areas are affected:
  • Laundry facilities
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 10 per day (in/out privileges)
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM.
  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Capistrano
Best Western Capistrano Inn
Capistrano Inn
Capistrano Inn Best Western
Best Western Capistrano Hotel San Juan Capistrano
Best Western San Juan Capistrano
San Juan Capistrano Best Western
Capistrano Juan Capistrano
Best Western Capistrano Inn Hotel
Best Western Capistrano Inn San Juan Capistrano
Best Western Capistrano Inn Hotel San Juan Capistrano

Best Western Capistrano Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 369 out of 1003 reviews" "
Rating 8 - Good. 248 out of 1003 reviews" "
Rating 6 - Okay. 189 out of 1003 reviews" "
Rating 4 - Poor. 101 out of 1003 reviews" "
Rating 2 - Terrible. 96 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Uncomfy bed but staff is great
Staff is great. Bed was extremely uncomfortable and my toilet was running all night.
Stayed 1 night in Aug 2024

8/10 Good

timme

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property but rooms in need of face lift
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great,clean living environment. Breakfast was a great surprise in its variety of choices too!
Stayed 2 nights in Aug 2024

10/10 Excellent

Mihail

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right when you walk through the door at the lobby, smells horribly like cigarette. The price for this hotel is outrageous for a motel 6 quality. I was actually fearful the night. I stayed there. Felt unsafe The people next to me were outside drinking beer all night very disappointed
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed there numerous times.
Stayed 2 nights in Jul 2024

6/10 Okay

Trevor

Travelled with family and small children, Travelled with pets
Liked: Staff & service, property conditions & facilities
This best western is located right on the freeway, super easy to get to, but not loud in your room. The staff was very friendly. Overall the property was very well maintained and I would have rated this property higher if it were not for the ant problem. It’s an older building in Southern California so what can you do. Also the slide lock on the door had been previously ripped from the wall and not repaired properly leaving exposed screws and a faulty lock, for the right price I would stay again.
Stayed 4 nights in Aug 2024

6/10 Okay

Ana

Stayed 1 night in Aug 2024

6/10 Okay

Jessica

Stayed 1 night in Aug 2024

6/10 Okay

kim, Paso Robles

Travelled with family
Disliked: Cleanliness, staff & service
Pool was dirty. Reasonable price
Stayed 1 night in Aug 2024

2/10 Terrible

rocio

Liked: Staff & service
Disliked: Property conditions & facilities
They have ants and was too noisy
Stayed 4 nights in Jul 2024

2/10 Terrible

Firouzeh

Travelled with family
Disliked: Property conditions & facilities, room comfort
I booked 2 months in advance and they gave me a room with freeway noise! Also it’s hard for me to go upstairs and they said there’s no room downstairs available!
Stayed 1 night in Aug 2024

8/10 Good

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is dated, but it looks like they may be doing some renovations. Quiet even though it is next to the freeway. Room was clean. No Kleenex in the room. Breakfast was good.
Stayed 1 night in Jul 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
For my experience it was definitely a very convenient location and everything was clean and organized,house keeping was very nice and helpful,the only downside of it was that Beds were not firm at all too soft for my liking.
Stayed 2 nights in Jul 2024

2/10 Terrible

Angela, Fontana

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Smelled like mold, dirty carpets. We did not stay there.
Stayed 2 nights in Jul 2024

2/10 Terrible

Maureen

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Breakfast was the only good part of our stay. Baby cockroaches - hot water was only luke warm - sticky floors and carpet - room smell on arrival like disinfectant and dirt and bleach - holes in walls by floor - no umbrellas by pool as shown in photo - good luck.
Stayed 1 night in Jul 2024

2/10 Terrible

Mikole

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Ernest

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the type of hotel, I thought it was great! The bed was firm and comfortable as well!
Stayed 4 nights in Jul 2024

4/10 Poor

Kristin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I am a Senior and requested a very quiet room. They actually had me up on a 2nd floor, no elevator, facing an extremely busy freeway. They person at the desk told me they were sold out,
Stayed 4 nights in Jul 2024

4/10 Poor

John

Liked: Staff & service
Disliked: Property conditions & facilities
My kids got contact high from the pot smoke blowing in the AC from adjacent rooms. Not the kind of place to bring a family.
Stayed 1 night in Jul 2024

8/10 Good

Jane

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just what i was looking for this trip walkable to townand an easy uber to Laguna
Stayed 2 nights in Jul 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff stole Property out of my room! When I complained, they charge me an extra $20 for parking!?!? Do not stay there microwave didn’t work. The room is old beer cans laying around everywhere people hanging out partying terrible place.
Stayed 2 nights in Jul 2024

6/10 Okay

Desirae

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Whoever was working at 1pm was absolutely terrible. Didn’t help us at all and super rude. Thank good the women that was there when WE FINALLY WERE ALLOWED TO CHECK IN AT 7:50 pm, thankfully she was great and very nice.
Stayed 1 night in Jul 2024