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SureStay Plus Hotel by Best Western San Jose Central City

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Lobby
Exterior
Reception
Pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Gym
  • Laundry
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
2650 Monterey Hwy, San Jose, CA, 95111
  • Santa Clara County Fairgrounds
    ‪15 min walk‬
  • CSU San Jose State University
    ‪4 min drive‬
  • Happy Hollow Park and Zoo
    ‪5 min drive‬
  • San Jose, CA (RHV-Reid Hillview)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Combined shower/bathtub, hair dryer, towels, soap

Standard Room, 1 King Bed, Balcony, Pool View

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites San Jose Silicon Valley, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Air conditioning
4.6 out of 5, Wonderful, (517)
The price is €169
for 1 room
includes taxes & fees
15 Feb - 16 Feb
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About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel with free breakfast, near Santa Clara County Fairgrounds
This smoke-free hotel features a fitness center, a sauna, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite. Housekeeping is available once per stay.
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western San Jose Central City. During your stay, you'll be within walking distance of Santa Clara County Fairgrounds. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self parking
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 15 minutes by foot from Santa Clara County Fairgrounds and a 4-minute drive from CSU San Jose State University
SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking (max. 1 space per unit)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Microwave
  • Mini-fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (once per stay)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 152
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Fan
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 45-inch TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Microwave
  • Mini fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Spa tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 423 out of 929 reviews" "
Rating 8 - Good. 287 out of 929 reviews" "
Rating 6 - Okay. 122 out of 929 reviews" "
Rating 4 - Poor. 48 out of 929 reviews" "
Rating 2 - Terrible. 49 out of 929 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Lisette

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service
Friendly, helpful staff. Very clean and comfotable.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Dale

Stayed 1 night in Oct 2024

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Average
Stayed 2 nights in Oct 2024

8/10 Good

Hau

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

James

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

m

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet.
Stayed 1 night in Oct 2024

6/10 Okay

Debbie, Modesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Didn't let us know pool & hot tub was down.
Stayed 1 night in Oct 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
If giving instructions for pick up, mention that the property is a shared driveway with Holiday Inn suites which sticks out a little more from the street. We chose this property because it was close to the cemetery. It is also close to the Fairgrounds. Not walkable to anywhere - not the best part of town.
Stayed 2 nights in Oct 2024

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would come again & again.
It was nice & quiet. And friendly Motel office personel .
Stayed 1 night in Oct 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service
Very Clean & Great Breakfast
Overall, our stay was pleasant. The free breakfast was great and the staff were very friendly. The room was very clean, but outdated. The vanity light over the sink in the bathroom did not work and the beds could have used a comforter for warmth.
Stayed 1 night in Oct 2024

8/10 Good

Chardonnay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms. Good water pressure. Beds were comfortable. Could use a thicker top sheet. Overall we had a good stay
Stayed 1 night in Oct 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Judy

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Very clean, nice beds
Stayed 1 night in Oct 2024

6/10 Okay

Marco Antonio

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Keon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Dorothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple. Everything was a as shown and everything worked.
Stayed 2 nights in Oct 2024

10/10 Excellent

Holly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t expect it to be a motel from the photos online but it felt clean and safe so no complaints. The surrounding area has a lot of food options
Stayed 1 night in Oct 2024

8/10 Good

Julie

Travelled with family
Good, but not a 5 star
The room was clean, Towels were not ready available. Some electrical plugs did not work. Tub was too high for a senior.
Stayed 2 nights in Oct 2024

8/10 Good

Robert

Stayed 4 nights in Oct 2024

10/10 Excellent

Jaquelin

Stayed 1 night in Oct 2024

8/10 Good

Scott

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

TRUYEN

Liked: Cleanliness, property conditions & facilities
Good service
Stayed 3 nights in Oct 2024