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Sheraton San Jose Hotel, Costa Rica

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton San Jose Hotel, Costa Rica

Lobby sitting area
3 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Lobby
Club Suite, 1 Bedroom, Balcony
View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Parking included
  • Room service

Explore the area

Map
Route 27, 350 Metros West of Multiplaza Mall, San Rafael, San Jose, 10203
  • Multiplaza Mall Escazu
    9 min walk
  • Sheraton Breakfast Buffet
    1 min walk
  • San Jose Sabana Station
    11 min drive
  • San José (SYQ-Tobías Bolaños Intl.)
    18 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

  • Mountain view
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 1 King Bed, Non Smoking, View

Club Room, 1 King Bed, Non Smoking | View from room

Club Room, 1 King Bed, Non Smoking, View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Club Suite, 1 Bedroom, Balcony

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Room, 1 King Bed, City View

Presidential Room, 1 King Bed, City View | Living room

Presidential Room, 1 King Bed, City View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking, View

Club Room, 2 Queen Beds, Non Smoking | View from room

Club Room, 2 Queen Beds, Non Smoking, View

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

Deluxe Room, 1 King Bed, Non Smoking, Corner

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Balcony

View from room

Deluxe Room, 1 King Bed, Non Smoking, Balcony

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | View from room

Deluxe Room, 2 Queen Beds, Non Smoking

  • Mountain view
  • Sleeps 2
  • 2 Queen Beds

Similar properties

Lobby

Courtyard by Marriott San Jose Escazu

Free WiFi
Restaurant
Air conditioning
Gym
4.5 out of 5, Wonderful, (758)
The price is €137
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Courtyard by Marriott San Jose Escazu

About this property

Sheraton San Jose Hotel, Costa Rica

Beaux Arts hotel with 3 restaurants connected to a shopping center in San Rafael
Along with 3 restaurants, this smoke-free hotel has a casino and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. Housekeeping is available on request.
Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Sheraton San Jose Hotel, Costa Rica. During your stay, you'll be connected to a shopping center, and just a quick walk from Multiplaza Mall Escazu. Enjoy features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi
  • Free self parking
  • Enjoy Fusion cuisine at Curu, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Multiplaza Mall Escazu and 7 minutes from Sabana Park
  • Airport, bus station, and local-area shuttle service available for a fee
  • Dogs welcome for a fee
Sheraton San Jose Hotel, Costa Rica offers its guests an outdoor pool, a steam room, and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 5651 square feet (525 square meters) and includes a conference center. A casino, a terrace, and multilingual staff are also featured at the business-friendly Sheraton San Jose Hotel, Costa Rica. An area shuttle within 300 meters and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available.

This 4-star San Rafael hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Curu - This restaurant specializes in Fusion cuisine and serves breakfast and lunch.
Ivory Bistro - This bistro specializes in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Joker's - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge) up to 300 metres
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CRC 16500 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Curu
  • Ivory Bistro
  • Joker's

Things to do

  • Bike parking
  • Billiards/pool table
  • Fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (5651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bus station shuffle
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 19 casino gaming tables
  • 140 casino slot machines
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Casino (193752 square feet of space)
  • Casino VIP room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 12 2024 to December 15 2024 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: CRC 11750 per pet, per night, plus a one-time cleaning fee of CRC 11750
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 11750 per pet, per night plus CRC 11750 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Sheraton San Jose Hotel, Costa Rica offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel Costa Rica Escazu
Sheraton San Jose Costa Rica Escazu
Sheraton San Jose Hotel Costa Rica Guachipelin
Sheraton San Jose Costa Rica Guachipelin
Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica Guachipelin
Sheraton San Jose Hotel Costa Rica
Hotel Sheraton San Jose Hotel, Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Costa Rica
Sheraton San Jose Hotel Costa Rica
Sheraton San Jose Hotel, Costa Rica Hotel
Sheraton San Jose Hotel, Costa Rica San Rafael
Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

Sheraton San Jose Hotel, Costa Rica Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 709 out of 1000 reviews" "
Rating 8 - Good. 194 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 22 out of 1000 reviews" "
Rating 2 - Terrible. 23 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary

Stayed 1 night in Aug 2024

10/10 Excellent

Ronit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Marjan Sarahy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , beautiful clean hotel, friendly staff. Will definitely stay here again
Stayed 3 nights in Aug 2024

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Javier

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Stayed 1 night in Aug 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Cozy, silent and clean.
Stayed 1 night in Jul 2024

8/10 Good

Gian

Liked: Cleanliness
Overall a very comfortable property conveniently located near Multiplaza mall in Escazu. Great hotel if you are a casino/poker player as the casino on site is one of the best in CR
Stayed 1 night in Jul 2024

8/10 Good

Christoopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
Buena experiencia. Gran ubicación
Stayed 1 night in Jul 2024

10/10 Excellent

Yerlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Lance

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, New York

Stayed 3 nights in Jul 2024

2/10 Terrible

Larry

Stayed 2 nights in Jul 2024

10/10 Excellent

Larry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, spacious rooms with all the conveniences and good bar/restaurant.
Stayed 1 night in Jul 2024

10/10 Excellent

Magdala

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, nice people
Stayed 5 nights in Jul 2024

10/10 Excellent

Idris

Business traveller
Liked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Cesar

Stayed 4 nights in Jul 2024

10/10 Excellent

Roberto

Stayed 1 night in Jul 2024

10/10 Excellent

Didier

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location!
Stayed 4 nights in Jun 2024

8/10 Good

Brian

Stayed 1 night in Jun 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities
Carpet needed replacing.
Stayed 1 night in Jun 2024

10/10 Excellent

DOWON

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place. Wonderful staff. Have nothing negative to say. Highly recommend this place.
Stayed 2 nights in Jun 2024

10/10 Excellent

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy seguro
Stayed 1 night in May 2024