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Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Sheraton San Jose Hotel, Costa Rica. During your stay, you'll be connected to a shopping centre and just a quick walk from Multiplaza Mall Escazu. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.

  • Free WiFi
  • Free self-parking
  • Enjoy Fusion cuisine at Curu, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 1-minute drive from Multiplaza Mall Escazu and 7 minutes from Sabana Park
  • Airport, bus station shuttle and shopping centre shuttle service available for a fee
  • Dogs welcome for a fee

Sheraton San Jose Hotel, Costa Rica ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton San Jose Hotel, Costa Rica

Everyone (1)
5 out of 5
Sehr schönes Hotel in der Nähe zum Einkaufszentrum. Es gibt einen gratis Shuttlebus, aber man ist in 5min auch zu Fuss da. Personal freundliche und eindeutig das beste Frühstück in Costa Rica.

Posted by on 8 Jan 2020

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Comment from Hotel Management

8 Mar 2020 by Kay Carr

Receive a warm greeting from us! We greatly appreciate your comments, which are very important to us. Every day we work together with our team to go beyond your expectations and turn your visit into a memorable experience. For this reason, we are pleased to know that you really enjoyed your stay at our Hotel. Thank you very much for staying with us and sharing your valuable opinion. For any assistance you require, do not hesitate to contact me, it will be a pleasure to assist you. Best Regards,

About the Sheraton San Jose Hotel, Costa Rica

Location Route 27, San Rafael, San Jose 10203

Property Features

Sheraton San Jose Hotel, Costa Rica offers its guests an outdoor pool, a steam room, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 5651 square feet (525 square metres) and includes a conference centre. A casino, a terrace, and multilingual staff are also featured at the business-friendly Sheraton San Jose Hotel, Costa Rica. An area shuttle within 300 metres and an airport shuttle (available 24 hours) are available for a fee. Free self parking is available. This 4-star San Rafael hotel is smoke free.

  • 1 building
  • 170 guestrooms or units
  • 8 levels
  • 3 dining venues
  • 2 bars or lounges
  • Conference rooms
  • 5651 sq ft of conference space
  • 525 sq. m of conference space
  • Built in 2013
  • Casino
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: San Jose Sabana Station (6.4 km / 4 mi)
  • Property shuttles: Airport shuttle, area shuttle within 300 metres, shopping centre shuttle, and bus station shuttle available for a surcharge
  • Parking: Free self parking

Room Amenities

Sheraton San Jose Hotel, Costa Rica offers 170 accommodations with iPod docking stations and minibars. Beds feature premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers. This San Rafael hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

  • Minibar
  • iPod dock
  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Climate control
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:30 AM.

Curu – This restaurant specialises in Fusion cuisine and serves breakfast and lunch.

Ivory Bistro – This bistro specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Joker's – This restaurant specialises in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a steam room and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Mountain biking nearby
  • Ecotours nearby
  • Ziplining nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sheraton San Jose Hotel, Costa Rica offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: CRC 20 per night, plus a one-time cleaning fee of CRC 100
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

  • Grey water recycling system
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Pets cannot be left unattended
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Children stay free
  • Renewable energy source - solar
  • Number of children who can stay free - 2
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CRC 16500 per person
  • Airport shuttle fee: CRC 27000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 27000 (one-way)
  • Pet fee: CRC 20 per night plus a one-off CRC 100 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sheraton San Jose Costa Rica
  • Sheraton San Jose Hotel Costa Rica
  • Sheraton San Jose Hotel Costa Rica Escazu
  • Sheraton San Jose Costa Rica Escazu
  • Sheraton San Jose Hotel Costa Rica Guachipelin
  • Sheraton San Jose Costa Rica Guachipelin
  • Hotel Sheraton San Jose Hotel, Costa Rica Guachipelin
  • Guachipelin Sheraton San Jose Hotel, Costa Rica Hotel
  • Sheraton San Jose Hotel, Costa Rica Guachipelin
  • Sheraton San Jose Hotel Costa Rica
  • Hotel Sheraton San Jose Hotel, Costa Rica
  • Sheraton San Jose Costa Rica
  • Sheraton San Jose Costa Rica
  • Sheraton San Jose Hotel Costa Rica
  • Sheraton San Jose Hotel, Costa Rica Hotel
  • Sheraton San Jose Hotel, Costa Rica San Rafael
  • Sheraton San Jose Hotel, Costa Rica Hotel San Rafael

You should know

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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