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Hotel Monte Campana Heredia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Monte Campana Heredia

3 outdoor pools
Standard Room | Terrace/patio
Tree House | Room amenity
Property grounds
Business centre

Reviews

7.2 out of 10

Good

Popular amenities

  • Gym
    Gym
  • Bar
    Bar
  • Hot tub
    Hot tub
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pool
    Pool

Explore the area

Map
5 km norte de la Iglesia de Barva, Birri de Santa barbara, Jesús, Heredia, 404004
  • Cafe Rosa Blanca Organic Coffee Farm
    6 min drive
  • Cafe Britt Coffee Farm
    8 min drive
  • Oxígeno Human Playground
    11 min drive
  • San José (SJO-Juan Santamaría Intl.)
    27 min drive

Room options

View all photos for Family Studio Suite, 1 Bedroom, Poolside

View from room

Family Studio Suite, 1 Bedroom, Poolside

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Comfort Suite, 1 King Bed, Refrigerator, Poolside

View from room

Comfort Suite, 1 King Bed, Refrigerator, Poolside

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Tree House

Tree House

Tree House

  • 79 sq m
  • Mountain view
  • Sleeps 6
  • 1 Double Bed and 2 Double Bunk Beds

View all photos for Family Studio, 1 Bedroom, Jetted Tub, Poolside

View from room

Family Studio, 1 Bedroom, Jetted Tub, Poolside

  • 26 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 13 sq m
  • Sleeps 8
  • 2 Double Bunk Beds

View all photos for Exclusive House

Exclusive House

Exclusive House

  • 168.6 sq m
  • Sleeps 7
  • 1 Double Bed, 1 Double Bunk Bed and 1 Twin Sofa Bed

View all photos for Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View | Jetted bathtub

Comfort Suite, 1 King Bed, Jetted Tub, Mountain View

  • 62.8 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Room

Down duvets, blackout curtains, free WiFi, bed sheets

Traditional Room

  • 36 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Tree House, 2 Double Beds, Balcony, City View

Panoramic Tree House, 2 Double Beds, Balcony, City View

Panoramic Tree House, 2 Double Beds, Balcony, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

Deluxe Studio Suite

Deluxe Studio Suite

  • 167 sq m
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Standard Room

Standard Room | Bathroom

Standard Room

  • 40 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Chalet

Exclusive Chalet

Exclusive Chalet

  • 43 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Family House, 3 Bedrooms, Kitchen, City View

Family House, 3 Bedrooms, Kitchen, City View

Family House, 3 Bedrooms, Kitchen, City View

  • 139 sq m
  • City view
  • Sleeps 12
  • 4 Twin Beds, 2 Large Twin Bunk Beds and 2 Double Beds

View all photos for Family Cabin, Refrigerator, Mountain View

Down duvets, blackout curtains, free WiFi, bed sheets

Family Cabin, Refrigerator, Mountain View

  • 36 sq m
  • Mountain view
  • Sleeps 5
  • 1 Double Bunk Bed OR 1 Double Bed

View all photos for Family House, 2 Bedrooms, Kitchen, City View

Family House, 2 Bedrooms, Kitchen, City View

Family House, 2 Bedrooms, Kitchen, City View

  • 112 sq m
  • City view
  • Sleeps 8
  • 3 Twin Beds and 3 Double Beds

View all photos for Basic Quadruple Room

Basic Quadruple Room

Basic Quadruple Room

  • 25.9 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Cabin, 1 Bedroom, Kitchenette, City View

Family Cabin, 1 Bedroom, Kitchenette, City View

Family Cabin, 1 Bedroom, Kitchenette, City View

  • 38 sq m
  • City view
  • Sleeps 5
  • 1 Double Bed and 1 Double Bunk Bed

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About this property

Hotel Monte Campana Heredia

Family-friendly hotel with 3 outdoor pools and 15 spa tubs
Along with 3 outdoor pools, this smoke-free hotel has free water park access and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar.
Hotel Monte Campana Heredia offers 50 accommodations with blackout drapes/curtains. Beds feature down comforters. This Jesús hotel provides complimentary wireless Internet access. Bathrooms include bathtubs with deep soaking bathtubs. Housekeeping is provided daily.
3 outdoor swimming pools and 15 spa tubs are on site. In addition to a children's pool, other recreational amenities include a complimentary water park and a fitness center.

Children under 5 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Monte Campana Heredia, you'll be close to Cafe Rosa Blanca Organic Coffee Farm. Features include free WiFi in public areas and free self parking, plus 3 outdoor pools.
  • Free WiFi
  • Free self parking
  • Enjoy local and international cuisine at El Mirador, a family restaurant with garden views
  • Breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, 15 spa tubs, and basketball
  • 6 minutes by car from Cafe Rosa Blanca Organic Coffee Farm and 8 minutes from Cafe Britt Coffee Farm
  • Shopping center and local-area shuttle service available for a fee
Hotel Monte Campana Heredia offers its guests a complimentary water park, 3 outdoor swimming pools, and 15 spa tubs along with a waterslide and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. Event space at this hotel measures 3401 square feet (316 square meters) and includes a conference center. A children's pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Hotel Monte Campana Heredia. An area shuttle within 6 miles and a shopping center shuttle are available for a fee. Free self parking is available.

This 3-star Jesús hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 10 AM.
El Mirador - This poolside family restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle (surcharge) up to 6 miles
  • Shopping centre shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–10 AM: CRC 4000-4000 for adults and CRC 4000-4000 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 2 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • El Mirador

Things to do

  • 3 outdoor pools
  • 15 hot tubs
  • Arcade/games room
  • Archery
  • Basketball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Fitness centre
  • Free water park access
  • Hiking/biking trails
  • Karaoke
  • Mountain biking
  • Playground
  • Volleyball
  • Ziplining

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free water park access
  • Laundry facilities
  • Playground
  • Water slide

Conveniences

  • Banquet hall
  • Front-desk safe
  • Vending machine

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (3401 square feet of space)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Bath
  • Deep-soaking bath
  • Towels

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Monte Campana Heredia

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: CRC 20000 per accommodation, per night
  • Cash Breakage deposit: CRC 20000 per night
  • A damage deposit of CRC 20000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately CRC 4000 to 4000 for adults, and CRC 4000 to 4000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:00 AM - 7:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Campana
Hotel Monte Campana
Hotel Monte Campana Santa Barbara de Heredia
Monte Campana
Monte Campana Hotel
Monte Campana Santa Barbara de Heredia
Hotel Monte Campana Heredia
Monte Campana Heredia
Monte Campana Heredia Jesus
Hotel Monte Campana Heredia Hotel
Hotel Monte Campana Heredia Jesús
Hotel Monte Campana Heredia Hotel Jesús

Hotel Monte Campana Heredia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 80 out of 268 reviews" "
Rating 8 - Good. 79 out of 268 reviews" "
Rating 6 - Okay. 50 out of 268 reviews" "
Rating 4 - Poor. 36 out of 268 reviews" "
Rating 2 - Terrible. 23 out of 268 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Jeffrey

Disliked: Property conditions & facilities
Need hot
Stayed 1 night in Aug 2024

10/10 Excellent

Amanda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is adorable. Very hippy vibe. The staff were very friendly. We stayed in the treehouse and it was very cool.
Stayed 2 nights in Jun 2024

8/10 Good

Jorge F. Rodriguez

Stayed 1 night in Jun 2024

2/10 Terrible

Edolina

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

2/10 Terrible

JULIETA, SAN JOSE

Disliked: Staff & service
Were here outside and nobody answers
Stayed 1 night in May 2024

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's an amazing place if one would prefer to feel the joy of nature and man's creation!!
Stayed 10 nights in Feb 2024

10/10 Excellent

Sifrido

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s our first time in Costa Rica and we enjoyed it was a really nice experience Like they say " pura vida “
Stayed 3 nights in Feb 2024

8/10 Good

Carlos

Liked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2023

8/10 Good

Johnny

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
It was cozy and affordable. Could use some upgrades.
Stayed 1 night in Dec 2023

8/10 Good

Samantha

Travelled with group
Liked: Staff & service
Great stay. Which the Jacuzzis actually worked. Its a water park open to the public so be prepared for it to be packed. Other than that we had a great time.
Stayed 4 nights in Sep 2023

4/10 Poor

George

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Overall the property would be nice if they did some major upgrades. The jacuzzi doesn’t work properly and when we asked for help it took them a long time. The rooms are in need of major upgrades the beds were terrible the shower had no warm water and the sink was leaking water.
Stayed 8 nights in Mar 2023

10/10 Excellent

Jacklyn

Stayed 1 night in Mar 2023

10/10 Excellent

Alex

Stayed 1 night in Feb 2023

6/10 Okay

ZULMA D

Travelled with family
Disliked: Property conditions & facilities
I stayed there for 5 days. There’s no AC so it’s very hot during the day and you’re freezing at night. The pools are dirty and the jacuzzis even worse. The place needs lots of work. The outside it’s beautiful to walk around, but definitely would not stay here again. The restaurant has decent food, but the staff was not too friendly. There’s no one at the reception after 7pm so if you need anything you’re out of luck until the following day. Towels are only provided if you request them and only one per guest. They were dirty and smelled funny too. If you’re staying here def bring your own towels and extra blankets. The beds were not comfortable and pillows were super hard. I stayed at the tree house. Even though it’s beautiful to look out from the outside, the inside needs lots of work. The hot tub looked filthy.
Stayed 5 nights in Feb 2023

2/10 Terrible

danny

Disliked: Cleanliness, staff & service, property conditions & facilities
Rooms not very taking care of
Stayed 1 night in Sep 2022

2/10 Terrible

Alberto

Stayed 2 nights in Apr 2022

10/10 Excellent

Ariagna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect I love it
Stayed 3 nights in Feb 2022

8/10 Good

Sherman A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2021

6/10 Okay

Verified traveller

Travelled with family
It was an ok stay, pools and jacuzzi fine, rooms are ok for sleeping only, there were no amenities in the room (just beds and tv), misleading it was said in the description there will be a tub, kitchenette and chemenee
Stayed 1 night in Jun 2021

2/10 Terrible

Verified traveller

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I reserved “The tree house” which is not a treehouse in reality, its basically a two-family apartment which your sleep will be diaturbed because everything is heard from one floor to the other. There is no staff after 7PM, which means there is no reception, no one to go to for a complaint if there is anything wrong. The “HOT WATER” only works for approximately 60 seconds. Freezing cold water after that. The reception young lady with long-black hair, light brown eyes has a terrible attitude. This place is a terrible mess. Disgusting.
Stayed 6 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in s tree house overlooking san Jose. The Jacuzzi was awesome beds are ok. Bathroom is basic. Kitchen unit is basic
Stayed 2 nights in Jan 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beyond disappointing. On arrival we were told that our nido room was already reserved and that that wasn’t there fault even though the pictures on the reservation clearly show that room.. we were then given the tree house room which turned out to be inhabitable and disgusting!! There were hairs on the walls the bed sheets were dirty and had holes on them the “jacuzzi” smelled like grey water and was filthy! There were cockroaches in the bathroom and the hot water didn’t work!! Our deck was unfinished and under construction..That’s on top of a very unfriendly stuff and most of the “facilities” were shut down we encounter empty pools abandoned canopy bridges and very strange circus like cut outs all over the property... I payed almost $300 for this place and had to leave within the second day I wouldn’t recommend this to ANYBODY! This stayed was by far the WORST of any of our travel experiences!
Stayed 3 nights in Dec 2020

6/10 Okay

Fabian, Heredia

Travelled with family
Disliked: Cleanliness
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Overall a good place to stay, especially for the price. There is a lot to do there and I loved all of the nearby hiking trails in a beautiful area. A few downsides, I didn't come across any staff member that spoke any English, so communication was difficult; there is only one on-site restaurant; and the other guests can be loud, and the walls are pretty thin. The reason only having one restaurant was a disadvantage is because have dietary restrictions, which were difficult to work around with the limited menu.
Stayed 3 nights in Feb 2020