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Hilton Garden Inn Santa Ana San Jose

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Santa Ana San Jose

Lobby
Bar (on property)
Meeting facility
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Room service

Explore the area

Map
City Place, Santa Ana, Santa Ana
  • City Place Santa Ana
    ‪1 min walk‬
  • Business Center Forum 1
    ‪18 min walk‬
  • Hospital Clínica Bíblica
    ‪19 min walk‬
  • San José (SYQ-Tobías Bolaños Intl.)
    ‪22 min drive‬

Room options

View all photos for Business Room, 2 Double Beds

Business Room, 2 Double Beds

Business Room, 2 Double Beds

  • 36 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Basic Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 50.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

Suite, 1 Bedroom, Accessible (Roll-In Shower)

  • 59 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Interior

Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

Pool
Breakfast included
Free airport shuttle
Parking included
4.7 out of 5, Exceptional, (1285)
The price is €219
for 1 room
includes taxes & fees
8 Feb - 9 Feb
Holiday Inn Express San Jose Costa Rica Airport, an IHG Hotel

About this property

Hilton Garden Inn Santa Ana San Jose

Pet-friendly Santa Ana hotel connected to a shopping center, steps from City Place Santa Ana
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a swim-up bar, and a snack bar/deli are onsite.
Hilton Garden Inn Santa Ana San Jose offers 143 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Hilton Garden Inn Santa Ana San Jose's great location. During your stay, you'll be connected to a shopping center, and just a quick walk from City Place Santa Ana. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Garden Grill & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the pool and the helpful staff
  • Steps from City Place Santa Ana and a 3-minute drive from Business Center Forum 1
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
Hilton Garden Inn Santa Ana San Jose offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 5925 square feet (550 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hilton Garden Inn Santa Ana San Jose. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

This 3.5-star Santa Ana hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Garden Grill & Bar - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: USD 15000 per person
  • 1 restaurant
  • 1 swim-up bar and 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Garden Grill & Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Designer shops
  • Evening entertainment
  • Outdoor pool
  • Playground
  • Shopping centre
  • Shopping

Family friendly

  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (5925 square feet)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Heated floors
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per stay.
  • Cribs (infant beds) are available for USD 10.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15000 per person
  • Airport shuttle fee: USD 33 per vehicle (one-way, maximum occupancy 4)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 50.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.0 per stay
  • Rollaway bed fee: USD 10 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Hilton Garden Inn Santa Ana San Jose offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Santa Ana San Jose
Hilton Garden Inn Santa Ana San Jose Hotel
Hilton Garden Inn Santa Ana San Jose Santa Ana
Hilton Garden Inn Santa Ana San Jose Costa Rica
Hilton Garden Inn Santa Ana San Jose Hotel Santa Ana

Hilton Garden Inn Santa Ana San Jose Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 496 out of 666 reviews" "
Rating 8 - Good. 98 out of 666 reviews" "
Rating 6 - Okay. 41 out of 666 reviews" "
Rating 4 - Poor. 14 out of 666 reviews" "
Rating 2 - Terrible. 17 out of 666 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Nice place to stay albeit quite expensive. I was shocked to find that their breakfast was $25 per person per day. Outrageous!!! I did have some laundry done and it was done well and in a timely manner
Stayed 4 nights in Oct 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to visit
Great local. Several restaurants and Starbucks within walking distance. Lovely boutiques and a movie theater. Pool is so relaxing with an amazing atmosphere.
Stayed 3 nights in Oct 2024

10/10 Excellent

Christopher

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Clinton

Stayed 2 nights in Oct 2024

10/10 Excellent

Bedford

Stayed 3 nights in Oct 2024

10/10 Excellent

Juno

Stayed 3 nights in Sep 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Very good food.
Stayed 1 night in Sep 2024

10/10 Excellent

Stephen, Littleton

Liked: Cleanliness, staff & service, property conditions & facilities
great staff and new property. good variety of dining options also
Stayed 1 night in Sep 2024

10/10 Excellent

Corissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Santa Ana Hilton really made the stay - very friendly and helpful!
Stayed 14 nights in Aug 2024

8/10 Good

YUDIT

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Jun 2024

10/10 Excellent

Leilani Fung-on

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Rooms clean. Had some cute boutique shops for woman and 7 restaurants near hotel.
Stayed 2 nights in Aug 2024

10/10 Excellent

VIOLETA

Liked: Staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

4/10 Poor

Alexander

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

10/10 Excellent

REBECCA, Torrance

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Jazmin Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Out standing
Stayed 5 nights in Aug 2024

10/10 Excellent

Gregg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed this modern hotel and being able to walk around the area. We enjoyed the pool/hot tub and the view. The gym had sufficient equipment but the temp was a bit warm in there
Stayed 5 nights in Aug 2024

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Aug 2024

8/10 Good

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel in a nice area; hotel is quiet but good night live and dinning in surroundings
Stayed 2 nights in Aug 2024

10/10 Excellent

Rey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Jul 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Great stay
Stayed 1 night in Jul 2024

10/10 Excellent

Gena

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Loved my stay here. Great dining and shopping options near by!
Stayed 1 night in Aug 2024

2/10 Terrible

Talicia

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
If you’re black or from the United States, I would not recommend. Not sure which one impacted the staff more. They were rude and quite unfriendly. I would never go back to this hotel. The hotel was very beautiful but smelled like wet dog.
Stayed 4 nights in Aug 2024

10/10 Excellent

Tatiana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay in Santa Ana
Amazing stay. Lots to do within walking distance. Hotel common areas and room were spotless and modern. Restaurant (breakfast and dinner) was fantastic.
Stayed 4 nights in Jul 2024