Delta Hotels by Marriott San Jose Aurola

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Delta Hotels by Marriott San Jose Aurola

Lobby
3 restaurants, breakfast, lunch, dinner served; international cuisine
Indoor pool, open 5:30 AM to 10:00 PM, pool loungers
Exterior
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
5th Street, El Carmen, San José, San José, 10101
  • Morazan Park
    1 min walk
  • Plaza de la Cultura
    4 min walk
  • National Theater
    5 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    21 min drive

Room options

Executive Room, 2 Double Beds, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, City View (Corner)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Double Bed, Non Smoking, City View

  • 30 sq m
  • Sleeps 4
  • 1 Double Bed

Junior Suite, 2 Double Beds, Non Smoking, City View

  • 45 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Delta Hotels by Marriott San Jose Aurola

Family-friendly San José hotel in Carmen with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a casino and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.
Delta Hotels by Marriott San Jose Aurola offers 195 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature down comforters and premium bedding. LED televisions come with premium digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Delta Hotels by Marriott San Jose Aurola. During your stay, you're just a quick walk from Morazan Park. You'll find features like free WiFi in public areas and free self parking, plus 3 restaurants.
  • Free WiFi (speed: 25+ Mbps) and wired Internet
  • Free self parking
  • Enjoy a bite to eat at El Mirador " Formal Rest", a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Just a 4-minute drive from Sabana Park and 6 minutes from National Stadium of Costa Rica
  • Airport, train station pick-up, and local-area shuttle service available for a fee
Delta Hotels by Marriott San Jose Aurola offers its guests an indoor pool and a fitness center. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 7 meeting rooms, and limo/town car service. Event space at this hotel measures 32292 square feet (3000 square meters) and includes a conference center. A casino, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Delta Hotels by Marriott San Jose Aurola. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. Free self parking is available.

This San José hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
El Mirador " Formal Rest" - This fine-dining restaurant specializes in international cuisine and serves dinner only.
Tropicana Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
La Palma Bar - Onsite bar. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free secured, covered self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Shopping centre shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: CRC 6500-8200 per person
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • El Mirador " Formal Rest"
  • Tropicana Restaurant
  • La Palma Bar

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Dining table
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (32292 square feet of space)
  • Meeting rooms - 7

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 90
  • Front entrance ramp
  • Deep-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • 3 casino gaming tables
  • 30 casino slot machines
  • Casino (3767 square feet of space)
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LED TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal, airport, and train station (surcharges may apply); to arrange pick-up, contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CRC 6500 to 8200 per person
  • Airport shuttle fee: CRC 30000 per vehicle (one-way, maximum occupancy 6)
  • Airport shuttle fee per child: CRC 30000 (one-way), (from 1 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Delta Hotels by Marriott San Jose Aurola offers transfers from the cruise terminal, ferry terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Food and beverage purchases at this property are subject to a 10% service charge.

We should mention

  • Pool access available from 5:30 AM to 10:00 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Jose-Aurola
Holiday Inn Jose-Aurola Hotel
Holiday Inn Jose-Aurola Hotel San
Holiday Inn San Jose-Aurola
San Jose-Aurola Holiday Inn
Holiday Inn San Jose Aurola Hotel San Jose
Holiday Inn San Jose Downtown Aurola Costa Rica
Holiday Inn San Jose-Aurola Hotel San Jose
Holiday Inn San Jose-Aurola Hotel
Holiday Inn San Jose-Aurola San Jose

Delta Hotels by Marriott San Jose Aurola Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 41 out of 74 reviews" "
Rating 8 - Good. 17 out of 74 reviews" "
Rating 6 - Okay. 4 out of 74 reviews" "
Rating 4 - Poor. 5 out of 74 reviews" "
Rating 2 - Terrible. 7 out of 74 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joan

Liked: Amenities
New to Costa Rica, this Delta hotel was perfect. The staff were kind and friendly. The bartender, Ian, served me a glass of wine three times the size I'd get in the states. The breakfast choices were too numerous to list. What a great find!
Stayed 1 night in Sep 2024

10/10 Excellent

Toussaint

Liked: Amenities, property conditions & facilities
Great staff!
Stayed 1 night in Sep 2024

10/10 Excellent

Roosemberg Jose, Buena Park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Wilfred, Feeding Hills

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, friendly service, clean, etc. Nothing negative to report.
Stayed 2 nights in Sep 2024

2/10 Terrible

Nnamdi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very old property but staff was awesome.
Stayed 2 nights in Sep 2024

10/10 Excellent

Balvino, New york

Stayed 1 night in Aug 2024

10/10 Excellent

Elijah

Stayed 1 night in Aug 2024

10/10 Excellent

John J

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice home town people. The area might be a little rough late at night but otherwise, just hard working people taking care of guests.
Stayed 8 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness, amenities, property conditions & facilities
Bed Bugs 🐛 No hot water for washing
Stayed 1 night in Aug 2024

2/10 Terrible

Richard

Disliked: Cleanliness
Bed Bugs 🐛 No hot water for washing
Stayed 7 nights in Jul 2024

10/10 Excellent

Gilmer

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Justine

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location near the Central Market and National Theater was great. The woman who cleaned my room (Ana) was wonderful. The people who worked at the front desk were kind and helpful. The hotel restaurant was good and cafes and restaurants and stores were within a short walk from the hotel. I liked the gym although it might be good to add another treadmill eventually. (There is currently only one treadmill.) my room was large and my bed was excellent for sleeping. I would love to return to this hotel.
Stayed 5 nights in Jul 2024

8/10 Good

Teekel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

4/10 Poor

Renita

Stayed 4 nights in Jul 2024

10/10 Excellent

Golam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff's service specilly receptionist behaviour was excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

ANAND

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience with staff and the room.
Stayed 2 nights in Jul 2024

10/10 Excellent

Olga

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2024

6/10 Okay

david

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Andres, Prince George

Liked: Cleanliness, staff & service, property conditions & facilities
The property is excellent and calm
Stayed 1 night in Jul 2024

8/10 Good

Sophie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kamran

Stayed 2 nights in Jun 2024

6/10 Okay

Kapil

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very old property. Not updated. Rooms not clean
Stayed 1 night in Jun 2024

10/10 Excellent

Andres, Prince George

Stayed 2 nights in Jun 2024

4/10 Poor

Richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
on the day of check out the cleaning staff woke us early, and eventhough I booked and was confirmed that breakfast was included they refused to serve us the breakfast. overall conditions of hotel is old
Stayed 1 night in May 2024