City Express by Marriott San Jose Costa Rica

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Express by Marriott San Jose Costa Rica

Room, 2 Double Beds, Non Smoking
32-inch flat-screen TV with cable channels, TV
Garden
Room, 1 Queen Bed with Sofa bed
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Gym
  • Free airport shuttle
  • Breakfast included
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
Diagonal a McDonalds, del Centro Comercial Real Cariari, Ulloa, Heredia, 40101
  • Plaza Real Cariari
    1 min walk
  • McDonald's
    1 min walk
  • San Antonio de Belen Station
    8 min drive
  • San José (SJO-Juan Santamaría Intl.)
    11 min drive

Room options

Room, 1 Queen Bed, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 2 Double Beds, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Single Bed

  • 18 sq m
  • Sleeps 1
  • 1 Twin Bed

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About this property

City Express by Marriott San Jose Costa Rica

Hotel with free breakfast, near Costa Rica Convention Center
This smoke-free hotel features a fitness center, coffee/tea in a common area, and a business center. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
City Express by Marriott San Jose Costa Rica offers 134 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Ulloa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; local, long-distance, and international calls are all complimentary (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 12 years old are not allowed in the fitness facility without adult supervision. Guests under 13 years old are not allowed in the fitness facility.

Our customers tell us they can't get enough of the helpful staff at City Express by Marriott San Jose Costa Rica. During your stay, you're just a quick walk from Plaza Real Cariari. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Amenities include a front-desk safe, a business center, and meeting rooms
  • Onsite recreation includes a gym
  • 8 minutes by car from Costa Rica Convention Center and 9 minutes from City Mall
  • Free airport shuttle service
A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A fitness center, a vending machine, and coffee/tea in a common area are also featured at the business-friendly City Express by Marriott San Jose Costa Rica. Self parking is free.

This 3-star Ulloa hotel is smoke free.

Guests are served free continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 7:00 AM to 5:00 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
City Express by Marriott San Jose Costa Rica offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Jose Aeropuerto Hotel
Jose Aeropuerto Hotel City Express San
City Express San Jose Airport Hotel San Antonio de Belen
City Express San Jose Airport Hotel
City Express San Jose Airport San Antonio de Belen
City Express San Jose Airport
City Express San Jose Airport Hotel Ciudad Cariari
City Express San Jose Airport Ciudad Cariari

City Express by Marriott San Jose Costa Rica Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 453 out of 1000 reviews" "
Rating 8 - Good. 359 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 30 out of 1000 reviews" "
Rating 2 - Terrible. 29 out of 1000 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities
Was a decent stay for just a night, right in the mix of things. Not too far from city center.
Stayed 1 night in Sep 2024

6/10 Okay

Elcy

Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Stayed 3 nights in Aug 2024

10/10 Excellent

Gretchen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hospitality. The hotel is nothing special, but it is clean and has comfy beds. The breakfast is also solid.
Stayed 1 night in Aug 2024

10/10 Excellent

noriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

2/10 Terrible

CHOTHEAKADAVIL

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bathroom lighting was extremely poor and I couldn’t shave and there was no exhaust in the bathroom and the mirrors get so clouded that I couldn’t see my own hand. Water from the faucet in the wash basin was so very weak that it took a long time to brush my teeth or even to wash my face. I complained about it to the front desk staff but was of no use. I stayed there for a whole week and I know now that it was a bad choice I made. This was my 3rd trip to Costa Rica and previous stays were in much smaller hotels but were ten times better in every sense of the word! The daily rates were much higher than comparable accommodations with much better service. Well I learned enough from this experience so that I may not make the same mistake again!
Stayed 7 nights in Aug 2024

10/10 Excellent

Patrick

Stayed 1 night in Aug 2024

10/10 Excellent

Akash

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Confesor

Travelled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Ana María

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Maximino

Liked: Cleanliness, staff & service, property conditions & facilities
Garden around are poorly maintained
Stayed 1 night in Jul 2024

6/10 Okay

Nidia

Stayed 1 night in Jun 2024

10/10 Excellent

Marla Garcia

Stayed 1 night in Jul 2024

10/10 Excellent

Luis

Stayed 1 night in Jun 2024

10/10 Excellent

Daniela

Liked: Amenities
Muy buen todo
Stayed 1 night in Jul 2024

6/10 Okay

Clifford

Stayed 1 night in Jul 2024

8/10 Good

Alvaro

Stayed 2 nights in Jun 2024

6/10 Okay

Surinder

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Decent property but old and asking maintenance. Rooms are small and missing basic amenities like a fridge. Only 2 full size hard and one half soft pillow, also bedsheets did not have the freshness feel to it. Staff was super friendly from the front desk to plumber we had to call for flush not working, they were prompt.
Stayed 1 night in Jun 2024

10/10 Excellent

GRACE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe neighborhood and easy parking. Don't like: 6th floor, water pressure is very low and no small refrigerator.
Stayed 2 nights in Jun 2024

8/10 Good

Julio

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very small but clean and great ac , the exterior of the building is pretty bad , a most need paint job .
Stayed 1 night in Jun 2024

6/10 Okay

Andres

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Dirty bugs in bathroom and by window beds also dirty
Stayed 1 night in Jun 2024

10/10 Excellent

Bernadette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is very nice
Stayed 1 night in Jun 2024

2/10 Terrible

nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact that i was under shower at 8 am and the water was shut down with soap in my eyes contacted the front desk and send me two littek vottel of wayer.
Stayed 1 night in Jun 2024

10/10 Excellent

Deborah

Stayed 1 night in Jun 2024

10/10 Excellent

Marcela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024