Best Western Lanai Garden Inn & Suites

2.5 star property

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Photo gallery for Best Western Lanai Garden Inn & Suites

Terrace/patio
Lobby
Desk, iron/ironing board, free cots/infant beds, free WiFi
Outdoor pool, pool loungers
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
1575 Tully Road, San Jose, CA, 95122
  • Santa Clara County Fairgrounds
    ‪3 min drive‬
  • CSU San Jose State University
    ‪4 min drive‬
  • Raging Waters
    ‪5 min drive‬
  • San Jose, CA (RHV-Reid Hillview)
    ‪8 min drive‬

Room options

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Best Western Lanai Garden Inn & Suites

San Jose hotel in East San Jose with free breakfast and a 24-hour front desk
An outdoor pool, self parking, and a business center are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station, and express check-out are onsite.
Best Western Lanai Garden Inn & Suites offers 52 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at Best Western Lanai Garden Inn & Suites. During your stay, you'll be close to San Jose Convention Center. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free full breakfast offered
  • Free WiFi
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Just a 4-minute drive from CSU San Jose State University and 6 minutes from San Jose Convention Center
A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available. An outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Best Western Lanai Garden Inn & Suites. For a fee, parking is available.

This San Jose hotel is smoke free.

Guests are served free full breakfast.

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 5.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast

Things to do

  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Outdoor pool

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Pool sunloungers
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Handrails in stairwells
  • Pool hoist on site
  • Portable bath seat
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 27-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 5.00 per night
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Best Western Inn Lanai Plus
Best Western Plus Lanai Garden
Best Western Plus Lanai Garden Inn
Best Western Plus Lanai Garden Inn San Jose
Best Western Plus Lanai Garden San Jose
Inn Best Western Lanai Plus
Inn Lanai Best Western Plus
Lanai Best Western Inn Plus
Lanai Inn Best Western Plus
Lanai Plus Best Western
Best Western Lanai Garden Inn San Jose
Best Western Lanai Garden Inn
Best Western Lanai Garden San Jose
Best Western Lanai Garden
Best Western Lanai Garden Hotel San Jose
Best Lanai & Suites San Jose
Best Western Lanai Garden Inn & Suites Hotel
Best Western Lanai Garden Inn & Suites San Jose
Best Western Lanai Garden Inn & Suites Hotel San Jose

Best Western Lanai Garden Inn & Suites Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 262 out of 653 reviews
Rating 8 - Good. 236 out of 653 reviews
Rating 6 - Okay. 86 out of 653 reviews
Rating 4 - Poor. 36 out of 653 reviews
Rating 2 - Terrible. 33 out of 653 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Maria

Disliked: Property conditions & facilities
They were putting solar power and they started working at 7am making noice Saturday and Sunday. The staff did not take into consideration and warning it guest or give discount. I feel that construction should be in the afternoon when guest are up. They should have provided a discount or something as an apology
Stayed 3 nights in Nov 2024

8/10 Good

Tran

Good service
Stayed 2 nights in Oct 2024

8/10 Good

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

2/10 Terrible

Joena

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Where do i start. Pulled in and there was a tailgate going on a bunch of guys who were staying at the motel. The vending was a joke. Breakfast included individually saran wrapped pop tarts and muffins cut in two. The shower in my room was disgusting and had hair stick in the drain. The bathroom sink was so clogged the water didnt go down The sprinkler dripped water on the floor and made a puddle making it slippery to go to tge bathroom in the middle of the night. This is a 2 star at best. Will not recommend or stay again.
Stayed 3 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

michael

Stayed 1 night in Oct 2024

6/10 Okay

Sulia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I should not pay parking fee if my vehicle is not secured behind a locked gate. Liquor stores across street had suspicious people
Stayed 2 nights in Oct 2024

10/10 Excellent

Nguyen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
No good waste of my time
Stayed 1 night in Oct 2024

10/10 Excellent

gerardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean and staff was really polite
Stayed 1 night in Sep 2024

6/10 Okay

Jeffrey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
this place was better than i expected. 2 complaints though... 1. While checking out two women from housekeeping were hanging out in the lobby having the LOUDEST conversation. Only after the second time when i yelled at them to be quiet did they stop. The problem i was trying to solve is i couldnt hear the front desk person who was behind plexiglass. Its not a problem that any employee is haveing a nice chat its just that it was kind of rude that they were not paying attention to where they were and who was around 2. WHY does the bathroom door auto close? Who wants that? The A/C cant go in there (it was 95f out) and its annoyed to have to constantly open and close the door when getting ready. I understand that its in the way of the front door - maybe a different solution. This would keep me from rebooking.
Stayed 2 nights in Sep 2024

8/10 Good

NHON

Liked: Cleanliness, property conditions & facilities
I like the location
Stayed 1 night in Aug 2024

10/10 Excellent

carlos, San jose

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

6/10 Okay

Tam

Liked: Cleanliness
Disliked: Amenities
It’s noisy..
Stayed 1 night in Sep 2024

10/10 Excellent

Chiu mei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Jennifer

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not good sleep
Hello we got here around 630pm on Monday the lady at the front desk was very rude didn't say hi she was dealing with 3 people at the same time so I had no idea when she was talking to me !!! The bed was very uncomfortable I kept tossing and turning the breakfast wasn't really hot
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie O

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Staff & service, property conditions & facilities
I was traveling from Portland to Anaheim and it was perfectly located for my overnight stop and was located right at the freeway off and on ramp. The public areas were a bit less clean than I'm used to, but my room was nice, clean and spacious.
Stayed 1 night in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was hard to find. GPS was very confused.
Stayed 4 nights in Aug 2024

8/10 Good

Jeremy

Good place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Chance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Hugo E.

Stayed 2 nights in Aug 2024

10/10 Excellent

Dalia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Waterpark!
Good location if you’re planning a trip to the local waterpark.
Stayed 1 night in Jul 2024

8/10 Good

Thuy-Dung

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel price was a little expensive without free parking or a gym/fitness center. It looks like they have remodeled the property. The room was comfortable.
Stayed 1 night in Jul 2024