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Best Hostel San José

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Hostel San José

Lobby
Standard Double Room, 1 Double Bed
Lobby
Property amenity
Property grounds

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

Map
Avenida 9 - Calle central, San Jose, 1014
  • Morazan Park
    6 min walk
  • Chicharronera La Puriscaleña
    2 min walk
  • San Jose Atlantic Station
    16 min walk
  • San José (SYQ-Tobías Bolaños Intl.)
    20 min drive

Room options

View all photos for Basic Shared Dormitory, Women only

Desk, blackout curtains, soundproofing, free WiFi

Basic Shared Dormitory, Women only

  • City view
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Economy Shared Dormitory, Men only

Desk, blackout curtains, soundproofing, free WiFi

Economy Shared Dormitory, Men only

  • City view
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Standard Room ( 1Double + 1Twin Bed)

Standard Room ( 1Double + 1Twin Bed)

Standard Room ( 1Double + 1Twin Bed)

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Sabana Studios

Pet-friendly
Parking included
Free WiFi
Laundry
3.2 out of 5, (10)
The price is €67
for 1 room
includes taxes & fees
4 Jan - 5 Jan
Sabana Studios

About this property

Best Hostel San José

Hotel with free parking, a quick walk to National Theater
A restaurant, a bar/lounge, and WiFi in public areas are available at this smoke-free hotel. Self parking is free. Other amenities include a meeting room, concierge services, and dry cleaning.
Best Hostel San José offers 42 accommodations with complimentary toiletries and fans. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

During your stay at Best Hostel San José, you're just a quick walk from Children's Museum. Features include free self parking, plus a restaurant and a bar.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 15-minute walk of National Theater and National Center of Art and Culture
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Hostel San José. Self parking is free.

This 3-star San José hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Best Hostel San José has a restaurant serving breakfast and lunch.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: CRC 3500.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Desk
  • Free local calls
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CRC 3500.00 per person
  • Airport shuttle fee: CRC 35 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 35 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Best Hostel San José offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cocoon Hotel
Cocoon Hotel San Jose
Cocoon San Jose
Hotel Cocoon
Cocoon Hotel Costa Rica/San Jose
Best Hostel San Jose Hotel
Best Hostel San Jose San Jose
Best Hostel San Jose San Jose
Best Hostel San Jose Hotel San Jose
Cocoon Hotel
Best Hostel San Jose
Best Hostel San José Hotel
Best Hostel San José San Jose
Best Hostel San José Hotel San Jose

Best Hostel San José Reviews

Reviews

6.6
Rating 10 - Excellent. 50 out of 427 reviews" "
Rating 8 - Good. 143 out of 427 reviews" "
Rating 6 - Okay. 139 out of 427 reviews" "
Rating 4 - Poor. 66 out of 427 reviews" "
Rating 2 - Terrible. 29 out of 427 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 7 nights in Sep 2020

6/10 Okay

Bree

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Not terrible not great
Good deal for price, we only needed a place to sleep and shower after 1am airport arrival. Late check in was easy. Bugs ran across floor. Beds were clean and soft. Bathroom has no toiletries or towels, and needs a deep clean. Word of advice do research before leaving airport our taxi driver ripped us off.
Stayed 1 night in Mar 2020

8/10 Good

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice basic low cost hotel. Great people, great bar
It is a nice, basic, low cost hotel. If you are looking for 'stars' you won't find it here. But for the price it is great and I'll be back. The bartender is pleasant and makes great Fresco Naturals … (Think fruit smoothies) and he'll ask your preference for sweetness and make it to your preferences.
Level 1 (2nd floor for Americans and Canadians) area to relax, the hostel floor.
One of the places to relax
Looking at the stairs to the rooms
Nice decorations, the manager's personal mask collection
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfaitement bien situé et très calme. Ambiance générale très sympa. Par contre, importe décoration nulle, mais peu importe, n'est ce pas.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, basic and cheap and very close to Caribe bus station
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Staff & service
The service was wonderful. The room was nice. I will dedinitely stay again.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

2/10 Terrible

Verified traveller

Stayed 5 nights in May 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Deception
Deffinetly not worth 45$. The Fotos od the hotel do not nearly reflect the reality. Hotel is old not taken care of. Rooms are like a dungeon with and ugly white bulb. The towels were dirty especially the foot towel. Bed was nice and clean but did not compensate for the rest. Are is very bad!
Stayed 1 night in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service
Enjoyed my stay
Mattress was really hard. Room was clean and friendly service and staff.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The only complain is that the hotel doesn't have a parking lot..
Stayed 1 night in Apr 2019

4/10 Poor

Sheyla, PR

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service
Hotel muy poco cuidado. Servicio pesimo. Desayunos pesimos. No lo recomiendo
Stayed 5 nights in Mar 2019

2/10 Terrible

clare

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
We arrived at the hotel to be told no TVs worked and neither did the lift. No problem really. However, despite the room having a safe, no safe key was available as there wasnt one! The door could be opened very easily without a key. There was no hot water. The food in the hotel was expensive and you did not get much for your money. The location was okay for the bus station but that is about it. The streets surrounding the hotel smelled of urine and actually took your breath away.
Stayed 1 night in Mar 2019

4/10 Poor

Yamilet

Disliked: Staff & service, property conditions & facilities
A bad experience too many broken stuff in the room
Stayed 13 nights in Mar 2019

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
It is a low priced hotel. the room was minimally clean..There was plenty of hot water, and that is about all I can say that is good. The rooms are ugly with little light. Some of the rooms have a weird, moldy smell (I had to ask for a different room). Neither the bed light or the TV worked. Contrary to the advertisement it does not have a restaurant.
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I can not describe how disappointed I was. 1. Unhygienic, dirty wall, floors, sheets was dusty , shower tile was moldy 2. The room smell like urine, bleach and wet mop together. 3.first day no hot water 4.you can hear all your neighbors and construction. Could not sleep 5. No elevator. Walk up steps with all my baggage. No one offered help. The only good think was it was located close to restaurant and shops
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room lighting was dim and dingy. The room was simple and poorly decorated. There was no ac in the room just a ceiling fan. The beds were thin and springy and the pillows were lumpy. Stay away!
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to pretty much everything, the staff was amazing, speaking different languages and super nice.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Staff & service
Noise all night long, construction and wind blowing loose roof material
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Front desk and cafeteria staff need to be trained properly on customer service management.
Stayed 7 nights in Dec 2018

6/10 Okay

Gary, Ireland

Liked: Staff & service
Disliked: Property conditions & facilities
Location very central but the surrounding area is very dodgy, I felt uncomfortable after dark. Traffic noise is loud and near constant. The "hotel" is more of a hostel but viewed as such its not too bad.
Stayed 2 nights in Nov 2018

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018