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Barceló San José

4.0 star property
VIP Access

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Photo gallery for Barceló San José

Outdoor pool
Meeting facility
Gift shop
Premium bedding, minibar, in-room safe, desk
Interior entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Autopista General Canas 3km, El Robledal - La Uruca, San José, San Jose, 458-1150
  • Estadio Nacional
    ‪3 min drive‬
  • Sabana Park
    ‪3 min drive‬
  • National Stadium of Costa Rica
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Premium Room (Superior Level)

Premium bedding, minibar, in-room safe, desk

Premium Room (Superior Level)

  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Single Room (Premium Level)

Premium bedding, minibar, in-room safe, desk

Superior Single Room (Premium Level)

  • Sleeps 1
  • 1 King Bed

View all photos for Premium Suite (Level)

Premium bedding, minibar, in-room safe, desk

Premium Suite (Level)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Bed

View all photos for Double Room Single Use

Premium bedding, minibar, in-room safe, desk

Double Room Single Use

  • Sleeps 1
  • 1 King Bed

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About this property

Barceló San José

Suburban hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free airport pick-up are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Barceló San José offers 254 accommodations with minibars and safes. Beds feature premium bedding. 43-inch LED televisions come with premium satellite channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments.
Our customers tell us they can't get enough of the breakfast at Barceló San José. During your stay, you'll be within walking distance of Sabana Park. Enjoy features like free WiFi in public areas, free self parking, and free airport pick-up service.
  • Free WiFi in some public areas
  • Free self parking
  • Options for a bite to eat or a refreshing drink include 3 restaurants, a coffee shop, a poolside bar, and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to body wraps, manicures and pedicures, or massages at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes 2 outdoor tennis courts, a gym, and a sauna
  • Guests really like the accommodations for the comfy beds, overall comfort, and cleanliness
  • Just a 3-minute drive from Sabana Park and a few minutes from National Stadium of Costa Rica
  • Free airport pick-up shuttle service
Barceló San José offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 3 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 17 meeting rooms. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Barceló San José. A shuttle from the airport to the hotel is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

This 4-star San José hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily.
Barceló San José has 3 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free airport pick-up shuttle at scheduled times and on request
  • Free self parking on site
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 for adults and USD 19 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Racquetball/squash
  • Sauna
  • Shopping

Family friendly

  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 17 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Guests must contact this property at least 36 hours prior to arrival to arrange airport shuttle pickup.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Barceló San José

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 19 for adults and USD 19 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Barceló San José offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Barcelo Palacio
Barcelo Palacio Hotel
Barcelo Palacio Hotel San Jose
Barcelo Palacio San Jose
Barcelo San Jose
Barcelo San Jose Palacio
Palacio Barcelo
Palacio San Jose
San Jose Barcelo Palacio
San Jose Palacio Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Palacio Costa Rica
Barcelo San Jose Palacio Hotel San Jose
Barcelo San Jose Palacio Hotel
San Jose Barcelo
Barceló San José Hotel San Jose
Barceló San José Hotel
Barceló San José San Jose
Barceló San José Hotel
Barceló San José San José
Barceló San José Hotel San José

Barceló San José Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1040 out of 1593 reviews
Rating 8 - Good. 311 out of 1593 reviews
Rating 6 - Okay. 126 out of 1593 reviews
Rating 4 - Poor. 50 out of 1593 reviews
Rating 2 - Terrible. 66 out of 1593 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

JIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Ole Ray

Travelled with family and small children
Liked: Cleanliness
Unbelievably Poor Customer Service at Reception Having stayed at this hotel for over 300 nights, I expected far better. Unfortunately, the reception team has turned a usually pleasant experience into a frustrating ordeal. Upon arrival, the staff member responsible for checking me in disappeared for lunch without a word. A kind and apologetic trainee tried to explain the situation, but I was left waiting with no assistance. There was only one guest ahead of me, yet their check-in took over 15 minutes. When I requested additional help, it took another five minutes for the manager to show up—without offering an apology. She almost charged me again for my prepaid stay, which I had to catch and correct. Things didn’t improve after check-in. Loud music blared until 11:30 PM, my room had no towels, and both my wife’s key and mine stopped working. Returning to the reception for help, we were met with arrogance, condescension, and unnecessary lectures about key card use. What’s most frustrating is that the rest of the staff—luggage, restaurant, bar, and pool teams—are fantastic. It’s the reception’s unprofessional and dismissive behavior that ruins everything. Even other guests I spoke to shared similar frustrations. To those staying here: Give a bad rating - It forces management to address these glaring issues. Unfortunately, I also found myself angry at “Mario,” one of the few kind staff members, as my tempere was…. From a guest that have stayed here since 2009 - NEVER AGAIN
Stayed 2 nights in Dec 2024

10/10 Excellent

guylaine, N.D. du Mt-Carmel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bel hôtel
Stayed 7 nights in Dec 2024

6/10 Okay

ZIYUAN

Stayed 3 nights in Dec 2024

10/10 Excellent

Kurt

Stayed 2 nights in Dec 2024

8/10 Good

Corey

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Had us stay at a 2 star hotel nearby one night becausr they overbooked.
Stayed 3 nights in Dec 2024

8/10 Good

jairo

Stayed 3 nights in Nov 2024

2/10 Terrible

Eduardo, Zapopan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The staff is not nice and do not take care of you. With the exception of the chef and the dinning manager, people us not friendly to make you feel comfortable and well attended. We won’t never come back to this hotel.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

10/10 Excellent

Priscilla

Stayed 1 night in Dec 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Wonderful Stay
This is the second time I’ve stayed here with my wife 3 years ago. I stayed here by myself for 4 night before she joined me and am staying a few nights more. We’ve loved both times. The staff is so friendly and courteous. Everyone so helpful. Love the pool area and the different restaurants that are apart of Barcelo. Love the view from our windows, the premium lounge on the 6th floor and who ever was playing the piano in the lobby.
Lobby
Poolside
View from our room
Stayed 4 nights in Dec 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place at a great price
I love it here. I've stayed multiple times. Centrally located.
Stayed 3 nights in Dec 2024

8/10 Good

Annalisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was nice . Great hotel to have a stay cation . The staff was cool and the happy hour was amazing … their manager Edwin was super cool .
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tropical oasis
A lovely property with well appointed touches. Truly a tropical oasis in the mindset of a city setting. Friendly a comodating staff.
Stayed 1 night in Dec 2024

4/10 Poor

Alejandra

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
Poor quality service and safety.
Stayed 2 nights in Dec 2024

10/10 Excellent

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was nice, everyone visiting stay here.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nima

Stayed 1 night in Dec 2024

10/10 Excellent

Siamak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Stayed 4 nights in Dec 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Internet crashes constantly. This has been an ongoing issue for months. Staff is not helpful and always blames on a third party provider. Situation is totally unacceptable for a hotel of this caliber. As a platinum level member of Expedia, this experience has me looking for other options next time I am in San Jose.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cesar, Budd Lake

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is always an amazing experience. Premium Level is totally recommended
Stayed 1 night in Dec 2024

10/10 Excellent

Ubiquo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está entre los mejores de San José, aunque no tiene áreas circundantes para caminar. Con UBER o taxi se resuelve
Stayed 6 nights in Dec 2024

10/10 Excellent

Fritzgerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was delayed and correct rooms were not identified at first.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot wait to book again
Stayed 5 nights in Dec 2024