Alajuela City Hotel & Guest House

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Alajuela City Hotel & Guest House

Front of property
Classic Room, Private Bathroom
Hallway
Front of property
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Central Park
    1 min walk
  • Cevichitos
    1 min walk
  • San Antonio de Belen Station
    18 min drive
  • San José (SJO-Juan Santamaría Intl.)
    8 min drive

Room options

Classic Room, Private Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Superior Room, Private Bathroom (Superior Room)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Comfort Room - Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Economy Room - Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

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About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
This smoke-free hotel features a snack bar/deli, spa services, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Alajuela City Hotel & Guest House's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Park. You'll find features like free WiFi in public areas, plus a snack bar/deli and dry cleaning service.
  • Free WiFi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • Steps from Central Park and a 2-minute drive from City Mall
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House.

This Alajuela hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 328 ft (USD 8.00 per night)

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • In-room massage
  • Iron/ironing board (on request)
  • Local maps

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.91 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 267 out of 382 reviews" "
Rating 8 - Good. 84 out of 382 reviews" "
Rating 6 - Okay. 19 out of 382 reviews" "
Rating 4 - Poor. 4 out of 382 reviews" "
Rating 2 - Terrible. 8 out of 382 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
The staff was amazing. The room was great for what we needed. Definitely would have been nice to have a second fan in the room. Breakfast in the morning was great.
Stayed 1 night in Sep 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien en cuanto a áreas comunes, espacio en las habitaciones, limpieza en general y amabilidad del staff. Como nos ibamos muy pronto en la mañana, nos hicieron un desayuno rapido, ya que lo teniamos incluido, con fruta natural, cafe y pan de banano. Reservamos este alojamiento porque estaba en el centro de la ciudad de Alajuela y muy cerca del aeropuerto internacional SJO. Alrededor hay bastante sitios para comer/cenar y en el propio hotel te hacen recomendaciones. Lo único que mejorariamos es que tuviera parking propio ya que en la entrada principal esta directamente la carretera y no se puede dejar estacionado ahi el coche. Cerca hay parking de pago con bastantes espacios y vigilados. Nos costo una noche: 7$.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, very clean hotel! I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great little hotel in city center. Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff nos contó que es un hotel que tiene 183 años de historia, y la verdad que esta en super perfectas condiciones. Todo muy bien cuidado, aseado y ordenado. Nos han encantado las habitaciones por su espacio, limpieza, iluminación del baño. Camas comodas y con sabanas muy suaves. Además el staff estuvo muy atento a nuestra llegada, y a las peticiones que les fuimos haciendo. Nos sirvieron el desayuno pronto en la mañana porque saliamos al amanecer. Lo unico que no tuvimos sitio en el propio hotel para aparcar el coche y lo tuvimos que dejar en un parking privado girando la esquina que nos costo 6$ la noche.
Stayed 1 night in Aug 2024

8/10 Good

Joey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful friendly staff. I lost my wallet and they helped me track it down.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk from central bus terminal. Friendly, helpful reception. Clean room. As far as I could tell there were 2 shared bathrooms. Hotel seemed to be full, but I never had any issue with bathroom availability during my 4 night stay. Central market was a 4-minute walk. Plenty of places to eat and shop nearby.
Stayed 3 nights in Jul 2024

6/10 Okay

Monica

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price you pay for what you get is not justified. $80 and no air conditioning is not worthy for me. They charge $2 for a water bottle. Also, it is very loud at night. You can hear everything they say in the lobby.
Stayed 1 night in Jul 2024

8/10 Good

LUCIANA

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Stayed 1 night in Jul 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a neat old peaceful place.
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
I arrived a little early and the staff made me feel welcomed, they were able to accommodate my early arrival, and were very attentive
Stayed 1 night in Jul 2024

10/10 Excellent

Mark, Boise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute place. Friendly and helpful staff. Room was great. We arrived on a Saturday evening, for the night, prior to a flight out the next day. This area of town was mostly closed for business. We figured it would be more inviting on a week day during business hours. It was not enjoyable to walk around and check things out like we were hoping. Excellent breakfast was included.
Stayed 1 night in Jul 2024

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Clean cozy rooms.
Stayed 1 night in Jun 2024

10/10 Excellent

Naeomi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owner, Charles, was very helpful and friendly which made our late night check in easy. The place is safe and clean so it’s perfect if you’re traveling alone with a small child. Book directly with the hotel to save even more money which I will do for my next stay. I enjoyed my Tico breakfast with the other guests in the lovely outdoor dining area. The staff (ladies in the kitchen& front desk) were great too!
Stayed 1 night in Jul 2024

10/10 Excellent

Anshu

Stayed 1 night in Jun 2024

10/10 Excellent

Samuel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service! Tidy rooms! Beautiful court yard!
Stayed 1 night in Jun 2024

10/10 Excellent

Rodney

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice location right in the middle of the city of Alajuela. Not many tourists and no night life but tons of restaurants.
Stayed 1 night in Jun 2024

8/10 Good

Melida

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Ñ/a
Stayed 1 night in Jun 2024