This smoke-free hotel features a snack bar/deli, spa services, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Alajuela City Hotel & Guest House's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Park. You'll find features like free WiFi in public areas, plus a snack bar/deli and dry cleaning service.
Free WiFi (speed: 50+ Mbps)
Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
Guests have great things to say about the proximity to the airport and the helpful staff
Steps from Central Park and a 2-minute drive from City Mall
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House.
This Alajuela hotel is smoke free.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
24 hours off-site parking within 328 ft (USD 8.00 per night)
Things to do
Spa services
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
Front-desk safe
Gift shop/newsstand
Vending machine
Guest services
24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Tour/ticket assistance
Outdoors
Garden
Picnic area
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in hallways
Handrails in stairwells
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Ceiling fan
Bathroom
Hairdryer
Shower
Towels
Toothbrush and toothpaste (on request)
More
In-room massage
Iron/ironing board (on request)
Local maps
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 3 percent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Alajuela City Hotel & Guest House
Children and extra beds
Children are welcome.
Cribs (infant beds) are not available.
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Service fee: USD 7.91 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping fee: USD 2.26 per stay
Credit card charges are subject to a surcharge of 3 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Pets and service animals are not allowed on site.
Property is also known as
Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela
Alajuela City Hotel & Guest House Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The staff was amazing. The room was great for what we needed. Definitely would have been nice to have a second fan in the room. Breakfast in the morning was great.
El hotel estaba muy bien en cuanto a áreas comunes, espacio en las habitaciones, limpieza en general y amabilidad del staff.
Como nos ibamos muy pronto en la mañana, nos hicieron un desayuno rapido, ya que lo teniamos incluido, con fruta natural, cafe y pan de banano.
Reservamos este alojamiento porque estaba en el centro de la ciudad de Alajuela y muy cerca del aeropuerto internacional SJO.
Alrededor hay bastante sitios para comer/cenar y en el propio hotel te hacen recomendaciones.
Lo único que mejorariamos es que tuviera parking propio ya que en la entrada principal esta directamente la carretera y no se puede dejar estacionado ahi el coche. Cerca hay parking de pago con bastantes espacios y vigilados. Nos costo una noche: 7$.
El staff nos contó que es un hotel que tiene 183 años de historia, y la verdad que esta en super perfectas condiciones. Todo muy bien cuidado, aseado y ordenado. Nos han encantado las habitaciones por su espacio, limpieza, iluminación del baño. Camas comodas y con sabanas muy suaves.
Además el staff estuvo muy atento a nuestra llegada, y a las peticiones que les fuimos haciendo. Nos sirvieron el desayuno pronto en la mañana porque saliamos al amanecer.
Lo unico que no tuvimos sitio en el propio hotel para aparcar el coche y lo tuvimos que dejar en un parking privado girando la esquina que nos costo 6$ la noche.
Easy walk from central bus terminal. Friendly, helpful reception. Clean room.
As far as I could tell there were 2 shared bathrooms. Hotel seemed to be full, but I never had any issue with bathroom availability during my 4 night stay.
Central market was a 4-minute walk. Plenty of places to eat and shop nearby.
Jason
Stayed 3 nights in Jul 2024
6/10 Okay
Monica
Travelled with partner
30 Jul 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The price you pay for what you get is not justified. $80 and no air conditioning is not worthy for me. They charge $2 for a water bottle. Also, it is very loud at night. You can hear everything they say in the lobby.
Cute place. Friendly and helpful staff. Room was great. We arrived on a Saturday evening, for the night, prior to a flight out the next day. This area of town was mostly closed for business. We figured it would be more inviting on a week day during business hours. It was not enjoyable to walk around and check things out like we were hoping. Excellent breakfast was included.
The owner, Charles, was very helpful and friendly which made our late night check in easy. The place is safe and clean so it’s perfect if you’re traveling alone with a small child. Book directly with the hotel to save even more money which I will do for my next stay. I enjoyed my Tico breakfast with the other guests in the lovely outdoor dining area. The staff (ladies in the kitchen& front desk) were great too!