Alajuela City Hotel & Guest House

2.5 star property

Choose dates to view prices

Photo gallery for Alajuela City Hotel & Guest House

Front of property
Lobby
Classic Room, Private Bathroom
Front of property
Hallway

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 3, Calles 2 y Central, 25 Este de Museo Juan Santamaria, Alajuela
  • Central Park
    ‪1 min walk‬
  • Alajuela Cathedral
    ‪2 min walk‬
  • Central Market Alajuela
    ‪4 min walk‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪8 min drive‬

Room options

Classic Room, Private Bathroom

  • Sleeps 4
  • 1 Queen Bed and 1 Twin Bunk Bed

Superior Room, Private Bathroom (Superior Room)

  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, Private Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Comfort Room - Shared Bathroom

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Economy Room - Shared Bathroom

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Alajuela City Hotel & Guest House

Hotel with spa services, steps from Central Park
This smoke-free hotel features a snack bar/deli, spa services, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Alajuela City Hotel & Guest House offers 12 accommodations with hair dryers and ceiling fans. This Alajuela hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Bathrooms include showers. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Alajuela City Hotel & Guest House's great location gets high marks from our customers. During your stay, you're just a quick walk from Central Park. You'll find features like free WiFi in public areas, plus a snack bar/deli and dry cleaning service.
  • Free WiFi (speed: 50+ Mbps)
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Guests have great things to say about the location and the clean accommodations
  • Steps from Central Park and a 2-minute drive from City Mall
There's a snack bar/deli on site. Public spaces have free WiFi. Spa services, a terrace, and a vending machine are also featured at Alajuela City Hotel & Guest House.

This Alajuela hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • 24 hours off-site parking within 328 ft (USD 8.00 per night)

Things to do

  • Spa services

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in hallways
  • Handrails in stairwells

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan

Bathroom

  • Hairdryer
  • Shower
  • Towels
  • Toothbrush and toothpaste (on request)

More

  • In-room massage
  • Iron/ironing board (on request)
  • Local maps

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 3 percent for credit card payments
Guests will receive an email 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Alajuela City Hotel & Guest House

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 7.91 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 8.00 per night(328 ft away; open 24 hours)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: USD 2.26 per stay
  • Credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Los Volcanes Alajuela
Los Volcanes Alajuela
Hotel Los Volcanes
Alajuela City & Alajuela
Alajuela City Hotel & Guest House Hotel
Alajuela City Hotel & Guest House Alajuela
Alajuela City Hotel & Guest House Hotel Alajuela

Alajuela City Hotel & Guest House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 282 out of 402 reviews
Rating 8 - Good. 89 out of 402 reviews
Rating 6 - Okay. 19 out of 402 reviews
Rating 4 - Poor. 4 out of 402 reviews
Rating 2 - Terrible. 8 out of 402 reviews

9.4/10

Cleanliness

9.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for a Costa Rican small hotel near the airport. Restaurants and shopping nearby and very friendly service from the desk manager. Also a very early breakfast was served for us as we had an early flight.
Stayed 1 night in Dec 2024

10/10 Excellent

Tucker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful making arrangements for tours and transportation. Room was comfortable and breakfast excellent.
Stayed 3 nights in Nov 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and base for exploring attractions including poas volcano, la paz and the coffee estates
Stayed 5 nights in Nov 2024

10/10 Excellent

Jay, Dallas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This lovely family run vintage hotel is just minutes from the airport by taxi. The staff are super friendly and helpful, eager to provide any service they can. It is like staying with friends. Don’t expect air con, you won’t need it anyway, do expect a delightful breakfast, delicious coffee, comfortable beds, and smiles and courtesy from everyone who works there.
Stayed 1 night in Oct 2024

10/10 Excellent

Nasim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kendrick

Business traveller, Travelled with group
Stayed 1 night in Oct 2024

10/10 Excellent

Sage

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely spot to stay, great breakfast and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved it.
A very comfortable hotel in walking distance to numerous restaurants, Mercado, and bus station. Friendly, helpful staff. Excellent breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Nikita

Liked: Cleanliness, staff & service, property conditions & facilities
Хорошее место с очень приятным персоналом.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica, Maple Valley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I chose this hotel for its location. I only stayed for one night, however if I ever plan a few days in the city this is where I will stay. The property is really lovely. The historic house is a unique stand alone property that is a stand out in it's location. The staff is phenomenal and so was the food! The ambiance and cleanliness were excellent. You can get fresh coffee at 6 am and the cook shows up to prepare your desayuno fresh around 7.... Thank you Dudley, Diego and the beautiful cook in the kitchen. I'm sorry I forgot to get your name. I'll see you next time!
Stayed 1 night in Oct 2024

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a historic landmark. The landscape was beautiful.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities
It was like a studio apartment
Stayed 1 night in Sep 2024

10/10 Excellent

Yvonne, Burnaby

Liked: Amenities, property conditions & facilities
I enjoyed staying at Alejuela Hotel because of its location, the serenity you find in this place as well as the friendly & attentive staff. I would recommend it to anyone coming to visit Costa Rica. It's also a 20min drive approximately from SJO Airport. Yvonne
Stayed 3 nights in Sep 2024

4/10 Poor

Vinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay
Stayed 1 night in Sep 2024

10/10 Excellent

Katrina

Stayed 2 nights in Aug 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would definitely stay again.
The staff was amazing. The room was great for what we needed. Definitely would have been nice to have a second fan in the room. Breakfast in the morning was great.
Stayed 1 night in Sep 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel estaba muy bien en cuanto a áreas comunes, espacio en las habitaciones, limpieza en general y amabilidad del staff. Como nos ibamos muy pronto en la mañana, nos hicieron un desayuno rapido, ya que lo teniamos incluido, con fruta natural, cafe y pan de banano. Reservamos este alojamiento porque estaba en el centro de la ciudad de Alajuela y muy cerca del aeropuerto internacional SJO. Alrededor hay bastante sitios para comer/cenar y en el propio hotel te hacen recomendaciones. Lo único que mejorariamos es que tuviera parking propio ya que en la entrada principal esta directamente la carretera y no se puede dejar estacionado ahi el coche. Cerca hay parking de pago con bastantes espacios y vigilados. Nos costo una noche: 7$.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

vishnu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, very clean hotel! I would definitely stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night
Great little hotel in city center. Staff was amazing
Stayed 1 night in Aug 2024

10/10 Excellent

CARMEN

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El staff nos contó que es un hotel que tiene 183 años de historia, y la verdad que esta en super perfectas condiciones. Todo muy bien cuidado, aseado y ordenado. Nos han encantado las habitaciones por su espacio, limpieza, iluminación del baño. Camas comodas y con sabanas muy suaves. Además el staff estuvo muy atento a nuestra llegada, y a las peticiones que les fuimos haciendo. Nos sirvieron el desayuno pronto en la mañana porque saliamos al amanecer. Lo unico que no tuvimos sitio en el propio hotel para aparcar el coche y lo tuvimos que dejar en un parking privado girando la esquina que nos costo 6$ la noche.
Stayed 1 night in Aug 2024