AC Hotel by Marriott San Jose Downtown

3.5 star property

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Photo gallery for AC Hotel by Marriott San Jose Downtown

Lobby lounge
Lounge
Reception
Room, Multiple Beds | View from room
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Pool

Explore the area

Map
350 West Santa Clara Street, San Jose, CA, 95113
  • San Pedro Square
    ‪5 min walk‬
  • SAP Center at San Jose
    ‪5 min walk‬
  • San Jose Center for the Performing Arts
    ‪8 min walk‬
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪6 min drive‬

Room options

Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite, 1 King Bed

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds

  • Sleeps 4
  • 2 King Beds

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 48 sq m
  • Sleeps 5
  • 2 King Beds

Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

AC Hotel by Marriott San Jose Downtown

Hotel with a 24-hour fitness center, a quick walk to San Jose Convention Center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
AC Hotel by Marriott San Jose Downtown offers 204 accommodations with safes and complimentary bottled water. Smart televisions come with digital channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers.

This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott San Jose Downtown. During your stay, you're just a quick walk from SAP Center at San Jose. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a business center, a meeting room, and a gift shop
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 5-minute walk from San Pedro Square and 5 minutes by foot from SAP Center at San Jose
  • Pets welcome for a fee
AC Hotel by Marriott San Jose Downtown offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and a meeting room are available. A terrace, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly AC Hotel by Marriott San Jose Downtown. For a fee, parking is available.

This 3.5-star San Jose hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7 AM to 11 AM.
AC Hotel by Marriott San Jose Downtown has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7 AM–11 AM on weekends: USD 23 for adults and USD 11.50 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • Computer station
  • A meeting room

Outdoors

  • Firepit
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Shared microwave
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV/satellite channels
  • Netflix
  • Films for purchase
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 23 for adults and USD 11.50 for children
  • Self parking fee: USD 25 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ac San Jose Downtown
Ac By Marriott Jose Jose
AC Hotel by Marriott San Jose Downtown Hotel
AC Hotel by Marriott San Jose Downtown San Jose
AC Hotel by Marriott San Jose Downtown Hotel San Jose

AC Hotel by Marriott San Jose Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 635 out of 1001 reviews
Rating 8 - Good. 184 out of 1001 reviews
Rating 6 - Okay. 94 out of 1001 reviews
Rating 4 - Poor. 38 out of 1001 reviews
Rating 2 - Terrible. 50 out of 1001 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Very minimary
Stayed 3 nights in Nov 2024

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente servicio, habitaciones muy limpias, diseño de interiores bello.
Stayed 1 night in Nov 2024

10/10 Excellent

Belen

Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access and very clean
Stayed 1 night in Nov 2024

10/10 Excellent

guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and covenient. Within a walking distance from SAP center.
Stayed 1 night in Jul 2024

10/10 Excellent

Harry

Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Business traveller
Liked: Cleanliness, property conditions & facilities
The parking situation is frustrating and inconvenient. The rooms are clean and sterile. Also, it seems more free than not, when booking thru Expedia they assign an ADA room. I don’t need ADA. These rooms should be reserved for those that need them.
Stayed 2 nights in Nov 2024

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Location
Great place to stay if you’re traveling with little ones!
Stayed 1 night in Nov 2024

10/10 Excellent

robert

Stayed 1 night in Oct 2024

10/10 Excellent

Junior

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Travelled with family
Stayed 1 night in Nov 2024

8/10 Good

Juan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ofelia

Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Raquel, Ewa Beach

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel exceeded all my expectations. The staff was incredibly friendly and attentive, ensuring a seamless experience from check-in to check-out. The amenities were top-notch, and the room was both comfortable and beautifully decorated, making my stay truly enjoyable.
Stayed 1 night in Oct 2024

10/10 Excellent

Justin

Good stay
Stayed 1 night in Oct 2024

6/10 Okay

Andrea, San Francisco

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Alma

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, well kept and calm
Stayed 1 night in Oct 2024

6/10 Okay

Flor, Castro Valley

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel está bien y muy limpias las habitaciones, el parking no está incluido a pesar que es muy amplio te cobran extra por día
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot if you are attending an event at the SAP center or is a very close walk.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, walking distance to SAP center. Hotel staff was courteous and efficient. Room was clean, comfortable bed.
Stayed 1 night in Oct 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip to San Jose
This hotel was very clean and my family were very impressed with the location to the SAP Center to go watch the San Jose Sharks. Plenty of places to have dinner right across the street within walking distance with a very good selections of food for everyone.
Stayed 1 night in Oct 2024