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Ibis Cúcuta Hotel

3.5 star property

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Photo gallery for Ibis Cúcuta Hotel

Exterior
Restaurant
Bar (on property)
Exterior
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast available
  • Parking included
  • Housekeeping
  • Air conditioning

Explore the area

Map
Calle 15 N° 0 - 28, San José de Cúcuta, Norte de Santander, 540006
  • Colon Park
    ‪7 min walk‬
  • Cucuta Museum of Culture
    ‪7 min walk‬
  • Gobernación Norte de Santander
    ‪8 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪16 min drive‬

Room options

Superior Room, 1 Double Bed (Plug & Play)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Cucuta by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.6 out of 5, Wonderful, (945)
The price is €68
for 1 night
for 1 night
8 Mar - 9 Mar
Holiday Inn Cucuta by IHG

About this property

Ibis Cúcuta Hotel

Beaux Arts hotel with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Housekeeping is available on request.
Ibis Cúcuta Hotel offers 105 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include showers with rainfall showerheads.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Ibis Cúcuta Hotel, you're just a quick walk from Colon Park. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Within a 10-minute walk of Colon Park and Cucuta Museum of Culture
  • Airport pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. The business-friendly Ibis Cúcuta Hotel also features tour/ticket assistance, coffee/tea in a common area, and concierge services. Self parking is free.

This Beaux Arts San José de Cúcuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM.
Restaurante Ibis Kitchen - Onsite family restaurant.
Bar lounge - This bar serves breakfast only. Open 24 hours. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • 24-hour pick-up airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: COP 36000 for adults and COP 18000 for children
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Restaurante Ibis Kitchen
  • Bar lounge

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Tour/ticket assistance

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Raised toilet seat
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Laptop-compatible safe
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 36000 for adults and COP 18000 for children
  • Airport shuttle fee: COP 34000 per vehicle (maximum occupancy 4)
  • Pet fee: COP 60000 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Ibis Cúcuta Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • This hotel caters to LGBTQ+ guests.
  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ibis Cucuta Opening December 2018 Hotel San José de Cúcuta
ibis Cucuta Opening December 2018 Hotel
ibis Cucuta Opening December 2018 San José de Cúcuta
ibis Cucuta Opening December 2018
ibis Cucuta Hotel San José de Cúcuta
ibis Cucuta Hotel
ibis Cucuta San José de Cúcuta
San José de Cúcuta ibis Cucuta Hotel
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ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
Ibis Cúcuta Hotel San José de Cúcuta
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ibis Cucuta (Opening December 2018)
Ibis Cucuta San Jose De Cucuta
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Ibis Cúcuta Hotel Hotel San José de Cúcuta

Ibis Cúcuta Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 386 out of 594 reviews
Rating 8 - Good. 142 out of 594 reviews
Rating 6 - Okay. 34 out of 594 reviews
Rating 4 - Poor. 14 out of 594 reviews
Rating 2 - Terrible. 18 out of 594 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good and convenient
Stayed 2 nights in Nov 2024

10/10 Excellent

juan jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente atencion de parte de todo el personal , todo excelente lo.unico le haria falta una neverita en la habitacion
Stayed 1 night in Nov 2024

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Wilkims S

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Javier Quintero

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jh
Stayed 1 night in Oct 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Todos muy amable
Stayed 1 night in Oct 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2024

10/10 Excellent

Rafael

Stayed 1 night in Oct 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Leonardo

Stayed 1 night in Oct 2024

8/10 Good

Claudia

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

douglas

Travelled with group
Stayed 2 nights in Sep 2024

6/10 Okay

luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Problemas en el baño
Stayed 1 night in Sep 2024

10/10 Excellent

Ali

Stayed 1 night in Aug 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Rolando

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thisbeth

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy
Stayed 1 night in Aug 2024

8/10 Good

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

6/10 Okay

Maria G

Travelled with family
Disliked: Property conditions & facilities
Charging extra of the price shows online
I paid online for my room, when I get there they charme $7 because they told me that I was passing by Cucuta and I wasn't a tourist don't understand this charge at all. I am not from Colombia so I am a tourist even if I am passing by Cucuta to keep going to Venezuela. it doesn't have any sense.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, good service. The hotel has restaurant in premises and is very close to nice restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rychard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Jun 2024