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Hotel Zaraya

3.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Zaraya

Outdoor pool
Flat-screen TV
Flat-screen TV
Standard Double Room
Standard Triple Room

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006
  • Colon Park
    3 min walk
  • San Jose Cathedral
    4 min walk
  • Restaurante La Mazorca
    4 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    6 min drive

Room options

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

Junior Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Elite Room

  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel Zaraya

Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Hotel Zaraya offers 29 air-conditioned accommodations with washers/dryers and minibars. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San José de Cúcuta hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Hotel Zaraya, you're just a quick walk from Colon Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Toro Gallo
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Steps from Colon Park and 4 minutes by foot from San Jose Cathedral
  • Cats and dogs welcome for free
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Zaraya. Free self parking is available.

This 3-star San José de Cúcuta hotel is smoke free.

Guests are served free English breakfast daily from 6:30 AM to 9:30 AM.
Toro Gallo - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Toro Gallo

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Washer/dryer

Conveniences

  • Ballroom
  • Banquet hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • A meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Iron/ironing board (on request)
  • Washer and dryer

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Zaraya Cucuta
Hotel Zaraya San José de Cúcuta
Zaraya San José de Cúcuta
Hotel Hotel Zaraya San José de Cúcuta
San José de Cúcuta Hotel Zaraya Hotel
Hotel Hotel Zaraya
Zaraya
Zaraya San Jose De Cucuta
Hotel Zaraya Hotel
Hotel Zaraya San José de Cúcuta
Hotel Zaraya Hotel San José de Cúcuta

Hotel Zaraya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 32 out of 52 reviews" "
Rating 8 - Good. 15 out of 52 reviews" "
Rating 6 - Okay. 3 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 2 out of 52 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Elena

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good experience
Nice clean hotel with friendly people. I would recommend it.
Stayed 8 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Matilde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sisters love this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Matilde

Liked: Staff & service, amenities, property conditions & facilities
My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2020

10/10 Excellent

Daniel, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
Stayed 4 nights in Sep 2019

10/10 Excellent

William, Pa USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but breakfast
Stayed 2 nights in May 2018

8/10 Good

swayne.zr, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place close to downtown
I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Stayed 2 nights in Nov 2017

10/10 Excellent

Pipe, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel. Basic needs but extremely clean
very comfortable rooms. Very clean. Breakfast included was good.

10/10 Excellent

Laura

Stayed 5 nights in Jun 2024

8/10 Good

adanna mercedes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Regular
Bueno muy buena atención pero el aire acondicionado estuvo deficiente
Stayed 1 night in Jul 2024

10/10 Excellent

Henry fabian

Stayed 1 night in Jun 2024

10/10 Excellent

rommel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muy buena atención de principio a fin
Stayed 1 night in Jun 2024

10/10 Excellent

rommel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación remodelada muy cómoda y bonita excelente atención del personal
Stayed 1 night in Apr 2024

10/10 Excellent

DIANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una maravilla
Excelente, son muy amables y atentos!
Stayed 1 night in Jan 2024

10/10 Excellent

jorge

Liked: Cleanliness, staff & service, property conditions & facilities
el personal muy amable
Stayed 1 night in Aug 2023

8/10 Good

Hani

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En general, todo muy bien. Sólo que el precio debería reflejarse todo los gastos extras, sobretodo de impuestos para tener en cuenta en el pago
Stayed 2 nights in Jul 2023

8/10 Good

Maira

Stayed 1 night in Jul 2023

2/10 Terrible

ADEL

Stayed 1 night in Jul 2023

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
TODO EXCELENTE
TODO EXCLENTE
Stayed 2 nights in Jan 2023