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Hotel Exelsior

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Exelsior

Standard Quadruple Room
Reception
Front of property
Breakfast and lunch served, international cuisine
Standard Triple Room | Bathroom

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Room service
  • Breakfast included
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Av. 3, 9 - 65, San José de Cúcuta, Norte de Santander, 540006
  • San Jose Cathedral
    4 min walk
  • Colon Park
    4 min walk
  • Restaurante La Mazorca
    2 min walk
  • Cucuta (CUC-Camilo Daza Intl.)
    15 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Sleeps 4
  • 4 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Sleeps 5
  • 3 Twin Beds OR 1 Double Bed

View all photos for Junior Room

Junior Room

Junior Room

  • Sleeps 4
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Large Twin Beds

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About this property

Hotel Exelsior

Hotel in San José de Cúcuta with free breakfast and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a front-desk safe.
Hotel Exelsior offers 25 accommodations with complimentary toiletries. 30-inch LCD televisions come with cable channels. Bathrooms include showers.

This San José de Cúcuta hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

During your stay at Hotel Exelsior, you're just a quick walk from San Jose Cathedral. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy international cuisine while dining at Ramsis
  • Amenities include a front-desk safe and laundry facilities
  • Just a 4-minute walk from San Jose Cathedral and 4 minutes by foot from Colon Park
  • Pets welcome for free
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Hotel Exelsior also features laundry facilities, room service (during limited hours), and a front-desk safe. Free self parking is available.

This 3-star San José de Cúcuta hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9 AM.
Ramsis - This restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM–9 AM
  • 1 restaurant
  • Room service available

Restaurants on site

  • Ramsis

Family friendly

  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 30-inch LCD TV
  • TV channels

More

  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 1 (weight limit: 33 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • There is no hot water on site.
  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Hotel Exelsior Cucuta
Hotel Exelsior San José de Cúcuta
Exelsior San José de Cúcuta
Hotel Hotel Exelsior San José de Cúcuta
San José de Cúcuta Hotel Exelsior Hotel
Hotel Hotel Exelsior
Exelsior
Exelsior San Jose De Cucuta
Hotel Exelsior Hotel
Hotel Exelsior San José de Cúcuta
Hotel Exelsior Hotel San José de Cúcuta

Hotel Exelsior Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 125 reviews" "
Rating 8 - Good. 31 out of 125 reviews" "
Rating 6 - Okay. 17 out of 125 reviews" "
Rating 4 - Poor. 2 out of 125 reviews" "
Rating 2 - Terrible. 4 out of 125 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Melissa

Liked: Cleanliness
Stayed 1 night in Jan 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good accommodation considering the cost of the rooms. The people at the registration desk are very kind and friendly.
Stayed 1 night in Dec 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Williams David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Nestor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones comodas y limpias y un desayuno exelente
Stayed 1 night in Nov 2022

10/10 Excellent

Sergio

Stayed 1 night in Nov 2022

8/10 Good

Jose Alejandro

10/10 Excellent

Cesar Ramón

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Aug 2022

6/10 Okay

Alessandro

I can't evaluate it because I v never stayed there, in fact they don't work anymore with hotels. Com
Stayed 1 night in Jan 2021

10/10 Excellent

Alessandra, Miami

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Very good Hotel, service and location but the best was the breakfast:)
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room were clean. The place is quiet and withing walking distance of Ventura mall and other good places to eat. It is close to the airport as well. The only thing I did not like/understand was how dark the hallways are (I was on the second floor).
Stayed 1 night in Oct 2018

8/10 Good

Shawn

Liked: Cleanliness, property conditions & facilities, room comfort

4/10 Poor

Guillermo, USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not recomended They made pay in cash
Terrible bed. Bad staff NOT at all friendly. They made mi to pay in cash when I did the reservation with credit card
Stayed 1 night in Nov 2017

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly Service and Good Wifi
Pros + Friendly Service + Good Breakfeast + Refrigerator + Good Wifi Cons + No Desk

10/10 Excellent

Oriana

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendado para viajes cortos
Habitaciones muy cómodas y limpias en general, la atención del personal muy amable. Muy Cerca al centro y la zona es tranquila.
Stayed 3 nights in Aug 2024

10/10 Excellent

Tanmy gabriela

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

adanna mercedes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

adanna mercedes

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Hotel excelcior muy buena ubicación excelente desayuno cómodo y precio
Stayed 1 night in May 2024

10/10 Excellent

Javier Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Marisol

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena atención
Stayed 1 night in May 2024

10/10 Excellent

richar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo malo es que salen ofertas en las paginas de expedia o booking que son engañosas porq cuando llegas al sitio la habitación es con ventilador. Y estas no las especifican. Y el costo es mas elevado por tener aire acondicionado
Stayed 1 night in May 2024