Holiday Inn Cucuta by IHG

4.0 star property

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Photo gallery for Holiday Inn Cucuta by IHG

Porch
Exterior
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Outdoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Entre Las Calles 11a Avenida 2e Esquina, San José de Cúcuta, Norte de Santander, 540006
  • Banco de la Republica Cultural Area
    ‪3 min walk‬
  • Ventura Plaza Commercial Center
    ‪4 min walk‬
  • Colon Park
    ‪9 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪14 min drive‬

Room options

Standard Room, 1 King Bed (High Floor)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 35 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Double Beds (High Floor)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room

  • 29 sq m
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Cucuta by IHG

Suburban hotel with 2 restaurants and a 24-hour fitness center
2 restaurants, an outdoor pool, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Holiday Inn Cucuta by IHG offers 96 accommodations with minibars and safes. A pillow menu is available. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

This San José de Cúcuta hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Holiday Inn Cucuta by IHG. During your stay, you're just a quick walk from Banco de la Republica Cultural Area. Enjoy features like free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at Madeira
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and a steam room
  • Steps from Ventura Plaza Commercial Center and 3 minutes by foot from Banco de la Republica Cultural Area
Holiday Inn Cucuta by IHG offers its guests an outdoor pool, a steam room, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business center and a meeting room. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Cucuta by IHG.

This 4-star San José de Cúcuta hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Madeira - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Terraza Sorrento - This restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: COP 50000 per person
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Madeira
  • Terraza Sorrento

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • A meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 45-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 7 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately COP 50000 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8 AM to 8 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel San José de Cúcuta
Holiday Inn Cucuta San José de Cúcuta
Hotel Holiday Inn Cucuta San José de Cúcuta
San José de Cúcuta Holiday Inn Cucuta Hotel
Holiday Inn Cucuta Hotel
Hotel Holiday Inn Cucuta
Holiday Cucuta San Jose Cucuta

Holiday Inn Cucuta by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 945 reviews
Rating 8 - Good. 149 out of 945 reviews
Rating 6 - Okay. 37 out of 945 reviews
Rating 4 - Poor. 22 out of 945 reviews
Rating 2 - Terrible. 30 out of 945 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eden

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Jose

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Poor conditions
Stayed 1 night in Nov 2024

10/10 Excellent

Gisselle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo Excelente, ubicacion muy Buena,desayunos muy Buenos, lo recomiendo al 100%
Stayed 1 night in Nov 2024

10/10 Excellent

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Sep 2024

10/10 Excellent

Eli, Rolla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to many dining options at a walkable distance.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen tiempo, un lugar con un servicio excelente, buen ambiente y buena comida.
Stayed 6 nights in Nov 2024

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Mariafernanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Nov 2024

10/10 Excellent

sehyuk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Arturo

Stayed 2 nights in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

MARCIAL

Coloque en Expedia Pago now y al presentar se mis Suegrita en el hotel , le dijeron Que el Pago no fue debitado. Por lo tanto Esto es un error de la pagina de Expedia y hacen pasar un mal rato a la persona que va a hospedarse , pues yo quien realice el Pago , no viaje con Ellos para presentar mi tarjeta
Stayed 1 night in Oct 2024

10/10 Excellent

Larry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jamie

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
it was very good but my complaints would be 1st i booked for 2 people but when i checked in it was only for 1 so i had to pay more. 2nd pool wasn't open on Saturday for cleaning and it was hot. 3rd i couldn't get the Suna to work and there was no staff around to assist or give us a towel. But i will stay there again
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Samuel

Stayed 1 night in Oct 2024

10/10 Excellent

Geraldine

Stayed 1 night in Sep 2024

10/10 Excellent

Arturo

Stayed 2 nights in Sep 2024

10/10 Excellent

Edison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Maykel, Fort Myers

Stayed 1 night in Sep 2024

10/10 Excellent

Marcus, Jacksonville

Stayed 1 night in Jul 2024

4/10 Poor

Lois

Disliked: Property conditions & facilities
Los servicios no están encaminados a satisfacer al cliente
Stayed 8 nights in Sep 2024