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The West House Boutique Hotel

3.0 star property

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Photo gallery for The West House Boutique Hotel

Bar (on property)
Bar (on property)
Point of interest
Point of interest
Deluxe Suite, 1 King Bed

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
38 West St, San Ignacio, Cayo District
  • San Ignacio Market
    ‪6 min walk‬
  • San Ignacio & Santa Elena House of Culture
    ‪7 min walk‬
  • Ajaw Chocolate & Crafts
    ‪8 min walk‬
  • San Ignacio (CYD-Town Airstrip)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

Deluxe Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

Studio, 1 King Bed with Sofa bed, Kitchenette

  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The West House Boutique Hotel

Hotel with free parking, a quick walk to San Ignacio Market
Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and free self parking. WiFi in public areas is free. Other amenities include multilingual staff assistance. Change of towels is available on request.
The West House Boutique Hotel offers 9 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually decorated. 55-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This San Ignacio hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include ceiling fans and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at The West House Boutique Hotel, you're just a quick walk from San Ignacio Market. You'll find features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Amenities include a multilingual staff and a terrace
  • 6 minutes by foot from San Ignacio Market and a 3-minute drive from Cahal Pech Mayan Ruins
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and local meal delivery service are also featured at The West House Boutique Hotel. Self parking is free.

This 3-star San Ignacio hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Rollaway/extra beds (surcharge)

Guest services

  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels

Food and drink

  • Free bottled water
  • Local meal delivery service

More

  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Phone
  • Restaurant dining guide
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 60 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
The front desk at this property is open daily from 7:00 AM - 8:00 PM.
Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's WhatsApp mobile app before check-in.

Property is also known as

The West House Hotel Ignacio
The West House Boutique Hotel Hotel
The West House Boutique Hotel San Ignacio
The West House Boutique Hotel Hotel San Ignacio

The West House Boutique Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 10 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 0 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ricardo

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
This is not an hotel, it’s an over-priced guest-house. Want a coffee to kick off your day? Wait till the nearby coffee shop opens to the public
Stayed 2 nights in Nov 2024

10/10 Excellent

Jascinth

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was beyond the best. They were helpful, accessible and outright kind.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jelleka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased with our stay at West House. The establishment is new and exactly as pictured. I absolutely recommend this hotel for anyone to stay at. Pros: Near the center of town and within walking distance to many restaurants and other popular locations. The staff is amazing and offered great recommendations for restaurants, tours etc. Thank you Carroll & Jenny :) Evertything is brand new and clean, the decor is nice and modern. A small coffee shop downstairs called The Daily Grind serves great coffee and dessert. The patio area is relaxing and we enjoyed a few nights lounging and listening to the music. The only downside is that if you're interested in a pool the hotel does not have one. Aside from that we loved our stay and would certainly go back in the future.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Last minute booking and was not disappointed. New hotel with all modern amenities and friendly staff which made for a very pleasant stay. Definitely returning!
Stayed 2 nights in Jul 2024

8/10 Good

Claudio

Business traveller
Stayed 2 nights in Sep 2024