The Maya Mountain Lodge

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve high chair

This property accepts credit cards and cash

Cashless transactions are available

Long-term renters welcome

This property uses eco-friendly cleaning products

Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve high chair. This property accepts Visa, Mastercard and cash. This property uses eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

• Property follows sanitisation practices of COVID-19 Guidelines (CDC)
• Property follows sanitisation practices of CovidClean (Safehotels - global expert)
• Property follows sanitisation practices of COVID-19 Guidelines (WHO)
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly-touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is not available
• Long-term renters welcome
• Security system
• Debit cards not accepted
• Staffed front desk
• Guest will receive an email before arrival 24 hours
• Smoke detector
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Front desk opens daily at 7:00 AM
• Property follows sanitisation practices of WELL Health-Safety Rating (IWBI)
• Front desk closes daily at 8:00 PM
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on-site
• Property is cleaned with disinfectant
• Staff does not wear personal protective equipment
• Mobile key entry is not available
• Food service has been amended for enhanced safety
• Protective clothing is not available to guests
• No shield between guests and staff in main contact areas
• Guests are not provided with hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is not available
• No rollaway/extra beds available
• Property follows regional sanitisation guidelines Tourism Gold Standard (Belize)
• No cots (infant beds) available
• Guests will receive an email with special check-in instructions
• No lifts
• Property confirms they are implementing enhanced cleaning measures
• Individually-wrapped food options are not available
• No gap period between guest stays