Cassia Hill Resort

3.0 star property
VIP Access

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Photo gallery for Cassia Hill Resort

Outdoor pool
Premier Room | Terrace/patio
Family Studio Suite, 1 Bedroom, Pool Access, Garden View
Garden
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Room service
  • Housekeeping
  • Air conditioning
  • Laundry

Explore the area

Map
Mile 68 George Price Western Highway, San Ignacio, Cayo
  • Cahal Pech Mayan Ruins
    ‪3 min drive‬
  • Green Iguana Conservation Project
    ‪3 min drive‬
  • San Ignacio & Santa Elena House of Culture
    ‪4 min drive‬
  • San Ignacio (CYD-Town Airstrip)
    ‪10 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Cabin, 1 Bedroom

  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Studio Suite, 1 Bedroom, Pool Access, Garden View

  • 53 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Queen Bed

Deluxe Cabin, 1 Bedroom, Garden View

  • 20 sq m
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

Premier Room

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Cassia Hill Resort

Resort with free parking, near Cahal Pech Mayan Ruins
An outdoor pool, spa services, and a meeting room are available at this resort. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities, and a computer station are onsite.
Cassia Hill Resort offers 18 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and ceiling fans. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the resort include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, and Swedish massages.
Our customers tell us they can't get enough of the helpful staff at Cassia Hill Resort. During your stay, you'll be within walking distance of Cahal Pech Mayan Ruins. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute drive from Cahal Pech Mayan Ruins and a few minutes from San Ignacio & Santa Elena House of Culture
  • Airport shuttle service available for a fee
As a guest of Cassia Hill Resort, you'll find an outdoor pool, spa services, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. Cassia Hill Resort also features a garden, concierge services, and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this 3-star San Ignacio resort.

Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 8:00 AM to 7:00 PM on request
  • Free self parking on site

Food and drink

  • Couples/private dining
  • Private picnics

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Outdoors

  • Garden
  • In the mountains

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Swedish massages

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 40.00

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 8:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 165.00 per person (one-way)
  • Late check-out fee: USD 40.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Cassia Hill Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will be asked to provide the property with a copy of their passport before arrival. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Cassia Hill Resort San Ignacio
Cassia Hill San Ignacio
Cassia Hill
Windy Hill San Ignacio
Cassia Hill Resort Belize San Ignacio
Windy Hill Hotel San Ignacio
Cassia Hill Resort Resort
Cassia Hill Resort San Ignacio
Cassia Hill Resort Resort San Ignacio

Cassia Hill Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 61 out of 116 reviews
Rating 8 - Good. 32 out of 116 reviews
Rating 6 - Okay. 10 out of 116 reviews
Rating 4 - Poor. 6 out of 116 reviews
Rating 2 - Terrible. 7 out of 116 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shannon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great eco hotel

The grounds and pool at this hotel were stunning! Proximity to San Ignacio and all activities perfect! The room was lovely and spacious with a beautiful outdoor shower. The food at the restaurant was delicious and the head chef was so kind and thoughtful. My son and I got a stomach flu one day and she made us a an amazing ginger tea. The only downfall at this resort was the low water pressure and lack of hot water. You only get about 5 minutes before the hot water runs out.
Stayed 2 nights in Jan 2025

2/10 Terrible

Bing

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t book here

We have traveled a ton but this is the worst experience we’ve had. There are two windows has big hole in the screen window and you are waiting be to bitten at night in the jungle. The room is super dark. When we asked the hotel to fix the screen window and they only fixed one and complained other units also have broken screen window. Really bad experience and they are charging us $70 because my toddler accidentally draw on the bedsheet - there is no table or chair in the room so we had to put our toddler on bed while we pack.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mychelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cassia Hill Resort is beautiful and each stand alone casita is charming and well equipped. The staff is delightful and Marisol provides excellent suggestions for local restaurants to visit and fun activities to experience.

8/10 Good

Sumit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2025

2/10 Terrible

Luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Hotel Did not respect reservation and had to drive another 3 hours to onother hotel
Stayed 1 night in Dec 2024

10/10 Excellent

alisa

Stayed 3 nights in Jul 2024

2/10 Terrible

michael

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and amazing service from everyone on the staff.
Stayed 4 nights in Dec 2024

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Joao

Travelled with group
Liked: Staff & service
This establishment is excessively priced for the meager level of comfort provided. The air conditioning system generates an incessant noise, rendering the cottage uninviting and unsettling. While the swimming pool is a pleasant amenity, the overall experience is marred by the subpar quality of the breakfast served at the hotel. The breakfast, which we purchased separately, was mediocre, and I was particularly disappointed by the diminutive portion of melon provided.
Stayed 3 nights in Nov 2024

2/10 Terrible

Enrique

Stayed 3 nights in Nov 2024

10/10 Excellent

jimmie

Stayed 1 night in Jun 2024

10/10 Excellent

Cori

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles- Perfect for our family of 5!
Stayed 1 night in Jun 2024

10/10 Excellent

Katherine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!
Stayed 4 nights in May 2024

8/10 Good

Anandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness

Fine for the price

This hotel was fine for the price. Our room was surprisingly nicer than expected, and staff were helpful. But not having easier access to food/drink when the room had kitchenette features was difficult with kids. A microwave and fridge are only so helpful when there are no bowls, plates or cutlery. The restaurant/bar was only sporadically open, couldn’t be counted on. Separately, though the pool was great, the whole property had a half-abandoned vibe to it. Made for a quiet, peaceful stay but you also wondered… why are there so few guests in high season?
Stayed 3 nights in Apr 2024

10/10 Excellent

Troy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂
Stayed 4 nights in Mar 2024

8/10 Good

Angela van

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our room at Cassia Hill (#5). It was clean, air conditioned and had a nice view of the grounds, and housekeeping tidied it up daily. There was one attached room in the cabin and there wasn't much soundproofing. The desk staff (Sarli in particular) were very friendly and helpful, and took care of all tour and transportation arrangements for us. The pool was fantastic and we were lucky to have it to ourselves most of the time. The restaurant was good, but we felt it was better to go into San Ignacio for our meals (less expensive and more interesting). The hotel grounds are lovely and peaceful. It's a bit of a pain to walk (15-20 mins along a busy road that is currently under construction) or take a taxi to and from San Ignacio. We felt the place was under utilized, as there are a number of dusty buildings not in use, the bar at the pool wasn't in use, and there was no convenience shop for snacks or other items.
Stayed 7 nights in Mar 2024

10/10 Excellent

Cameo, Overland Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.
Stayed 3 nights in Dec 2023

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Great stay

Great stay. Short but sweet
Stayed 1 night in Mar 2024

10/10 Excellent

Danette

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how quiet and peaceful this property was. The staff was incredibly kind and helpful. They were extremely helpful. I enjoyed having my own cabin. Everything worked perfectly. We were able to see Toucans, iguanas, Parrot Macaws just while sitting on our deck. We will be staying here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

manuela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property we stayed in the premier bungalows absolutely beautiful . the staff was wonderful , everything is very clean its a 5mn. taxi into the village the breakfast , lunch and dinner is great . wonderful place to stay . will always stay at this place when we return . thank you for the great visit jorge , nela sharon , david from upstate ny

6/10 Okay

Stilian

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Cassia Hill Resort is a beautiful place, clean and nice , but there were no tourists and restaurant was not open. I spent 2 nights in January - everybody said is in the season, but place looked sad. I understand they can’t keep the reataurant open for just 2 tourists, but at least we could have been informed for limited amenities. If plan to accommodate in Cassia Hill definitely plan to have a rental car

8/10 Good

Travis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the atmosphere of the property. It was a very beautiful relaxing place to stay. The lady at the front was kind and helpful. The breakfast was good. The breakfast took about 45 minutes to be ready, so make sure to give plenty of time. I underestimated and had scheduled a nature tour and had to eat fast because my driver was waiting. Also one night the kitchen was closed so we had to eat somewhere else. But the restaraunt area was very nice.
Stayed 2 nights in Jan 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So happy we chose Cassia Hill Resort! Our cabin was clean, quiet, comfortable. Beautiful grounds with a wide variety of plants, birds, and small animals. Excellent restaurant. Loved the infinity pool. Entire staff was friendly, professional, and fun. Thank you for a great time!
Stayed 3 nights in Jan 2024