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La Cisterna

3.0 star property

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Photo gallery for La Cisterna

View from room
Reception
Down duvets, in-room safe, desk, laptop workspace
View from property
View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Laundry
  • Breakfast available
  • Room service
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Piazza Della Cisterna 23, San Gimignano, SI, 53037
  • Medieval Criminal and Torture Museum
    ‪1 min walk‬
  • Piazza della Cisterna
    ‪1 min walk‬
  • Collegiate Church of Santa Maria Assunta
    ‪1 min walk‬
  • Florence (FLR-Peretola)
    ‪72 min drive‬

Room options

View all photos for double room valley view

Down duvets, in-room safe, desk, laptop workspace

double room valley view

  • 17 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for double room square view

Down duvets, in-room safe, desk, laptop workspace

double room square view

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room (senza vista)

Room amenity

Double Room (senza vista)

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for single room valley view and balcony

single room valley view and balcony

single room valley view and balcony

  • 15 sq m
  • Valley view
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for double room valley view with shared terrace

double room valley view with shared terrace | Terrace/patio

double room valley view with shared terrace

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

Down duvets, in-room safe, desk, laptop workspace

Quadruple Room

  • 22 sq m
  • Sleeps 4
  • 4 Twin Beds OR 1 Double Bed and 2 Twin Beds

View all photos for single room no view

Down duvets, in-room safe, desk, laptop workspace

single room no view

  • 15 sq m
  • Sleeps 1
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room

Comfort Double or Twin Room

  • 25 sq m
  • Hill view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for double room square view with balcony

double room square view with balcony | Balcony

double room square view with balcony

  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, Balcony

Down duvets, in-room safe, desk, laptop workspace

Double Room, Balcony

  • 17 sq m
  • Valley view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About this property

La Cisterna

Hotel with a coffee shop, steps from Collegiate Church of Santa Maria Assunta
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and dry cleaning.
La Cisterna offers 48 accommodations with safes and hair dryers. Beds feature down comforters. 19-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers with rainfall showerheads, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at La Cisterna, you're just a quick walk from Medieval Criminal and Torture Museum. You'll find features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Le Terrazze
  • Breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Collegiate Church of Santa Maria Assunta and Casa e Torre Campatelli
  • Train station pick-up, train station drop-off, and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An area shuttle and a train station drop-off service are available for a fee. A library, multilingual staff, and tour/ticket assistance are also featured at La Cisterna.

This 3-star San Gimignano hotel is smoke free.

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Le Terrazze - This restaurant specializes in Regional cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Local area shuttle (surcharge)
  • Return train station shuttle (surcharge)

Food and drink

  • Local cuisine breakfast available for a fee daily 7:30 AM–9:30 AM: EUR 14 for adults and EUR 14 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Le Terrazze

Family friendly

  • Babysitting (surcharge)
  • In-room childcare (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Hardwood flooring in room
  • Upper floors accessible by stairs only

More

  • Romance packages available
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet

Bathroom

  • Bath or shower
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 19-inch flat-screen TV
  • Digital channels

Food and drink

  • Champagne service

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: EUR 50
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - midnight
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately EUR 14 for adults and EUR 14 for children
  • Pet fee: EUR 12 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
La Cisterna offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:30 AM - midnight.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Cisterna Hotel
Cisterna Hotel San Gimignano
Cisterna San Gimignano
Hotel La Cisterna
La Cisterna Hotel San Gimignano, Italy - Tuscany
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano
La Cisterna San Gimignano
La Cisterna Hotel
La Cisterna San Gimignano
La Cisterna Hotel San Gimignano

La Cisterna Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 334 out of 571 reviews
Rating 8 - Good. 189 out of 571 reviews
Rating 6 - Okay. 36 out of 571 reviews
Rating 4 - Poor. 7 out of 571 reviews
Rating 2 - Terrible. 5 out of 571 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to truly enjoy the nightlife and old world charm. Wonderful place
Stayed 1 night in Aug 2024

10/10 Excellent

Yuanye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I’ve ever stayed! The staff were incredibly friendly and went above and beyond to help us when our rental car battery died. We truly appreciate all the help! Thank you so much!
Stayed 1 night in Nov 2024

10/10 Excellent

Silvia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located on the central Piazza the hotel was very convenient to the church and many fine restaurants. The hotel restaurant for breakfast offered a breathtaking view of the town and surrounding Tuscan countryside. The food was fresh, and included a large assortment of breakfast cakes and pies, cheeses, meats, and fantastic espresso and capuchino. Our room had large windows opening up to an amazing view of San Gimignano.
Stayed 2 nights in Oct 2024

10/10 Excellent

Moises

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really, right in the middle of the historic center. It is a bit of trouble to get to the front of the hotel but, if you follow the instructions that the hotel very kindly provides, then you will be ok.
Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with pets
Liked: Staff & service, property conditions & facilities
Highly recommend this hotel. Great room views, good breakfast included and location unbeatable. Staff is really friendly and attentive.
Stayed 2 nights in Oct 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Very helpful staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely hotel located right on the square! It had beautiful views and was located very conveniently to all the historical sites and delicious restaurants. The drive to the hotel to drop off our luggage was very difficult but we made it and the parking was convenient. We loved it here!
Stayed 1 night in Oct 2024

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful building in a fantastic location. The window at the end of the third floor corridor has one of the best views in the town. You can’t get a better spot than this. I will be back
Stayed 1 night in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this hotel for a stay in San Gimanigno. The location is perfect and the hotel staff was very helpful. The facility was extremely comfortable. We parked in parking lot too and easily walked to the parking lot from the hotel entrance.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old hotel in an old mountain top town. Given the limitations of this environment the Cisterna is a great little hotel that met all of our needs .The Cisterna is located in Cisterna Square in town close to sights, dining and a valley view walkway. The views to the valley from the rooms is amazing. The rooms are a good size and are modernized and comfortable. The staff is great (friendly and helpful). Many choices for dining close by (in the square) but others will require some minor hills and steps to get to. The morning breakfast is adequate (continental) with cappuccino/expresso included). The hotel is within the city walls so you have to park in a lot outside the walls and walk in (hills) or the hotel can shuttle you to and from parking lot for a fee. San Gimignano is very busy during the day with tour buses etc. highly suggest an overnight stay to get the full experience and Cisterna is the perfect choice of hotel to soak in the history/ambiance of San Gimignano. Highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Roberto

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and amazing room with a terrace with city views
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Center of town. Old fashioned hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

Carolina

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic !!! Beautiful, perfectly located.
Stayed 1 night in Jul 2024

10/10 Excellent

Conor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t recommend this hotel enough. I will definitely come back again in future. The location, views, well fitted-out bedrooms and bathrooms and powerful air conditioning units meant a comfortable and pleasant experience. I lay in bed just looking at the hand painted ceiling in the morning. It was a great experience and I had to have one of those moments where you say goodbye to the room before checking out.
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful town. The hotel’s location was perfect, right on the square. Lots of places to eat nearby.
Stayed 1 night in Jul 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony was lovely and the view was spectacular. It was enjoyed by myself and two other members of my travelling party in the evening. Breakfast was a delight and the recommendations for dinners were excellent. The staff was very friendly and helpful arranging a taxi to and from a wine tasting experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overall experience
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location was just perfect.
Stayed 2 nights in Jun 2024

10/10 Excellent

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Many people only visit San Gimignano for an afternoon, but it is worth staying there for a few days to really explore. La Cisterna is right in the middle of everything - the perfect location. Get a valley view room and wake up feeling like you are in a dream! The bed is comfortable and the toiletries smell amazing. The front desk staff is very helpful and can answer any question you have. I had a wonderful time there and can’t wait to return.
Stayed 4 nights in Jun 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location
Stayed 1 night in Jun 2024

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow, this hotel is wonderful! The views from the large shared balcony is absolutely incredible. Exploring the town was fun, especially at night and early morning when it was not crowded. Highly recommend!
Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just stunning and the balcony view of the piazza is so worth it. Finished our night with a glass of wine on the balcony and it was unreal
Stayed 1 night in Jun 2024