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B&B Palazzo Tortoli

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February 2025

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View from room
Romantic Double Room, 1 Bedroom, Non Smoking | Living area
Romantic Double Room, 1 Bedroom, Non Smoking
Romantic Apartment, 2 Bedrooms | View from room
Romantic Apartment, 2 Bedrooms | Private kitchen

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Piazza Della Cisterna 22, San Gimignano, SI, 53037
  • Piazza della Cisterna
    1 min walk
  • Albergo Hotel La Cisterna - Ristorante Le Terrazze
    1 min walk
  • Poggibonsi-San Gimignano Station
    26 min drive
  • Florence (FLR-Peretola)
    72 min drive

Room options

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living room

Apartment, 1 Bedroom

  • 60 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Apartment, 2 Bedrooms

Romantic Apartment, 2 Bedrooms | Private kitchen

Romantic Apartment, 2 Bedrooms

  • 60.0 sq m
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Romantic Double Room, 1 Bedroom, Non Smoking

Romantic Double Room, 1 Bedroom, Non Smoking

Romantic Double Room, 1 Bedroom, Non Smoking

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

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Front of property – evening/night

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4.6 out of 5, Wonderful, (240)
The price is €126
for 1 room
includes taxes & fees
9 Jan - 10 Jan
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About this property

B&B Palazzo Tortoli

San Gimignano affittacamere in San Gimignano City Centre with free breakfast and a coffee shop
Along with a coffee shop/cafe, this smoke-free affittacamere has express check-out and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front-desk safe.
B&B Palazzo Tortoli offers 6 accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
During your stay at B&B Palazzo Tortoli, you're just a quick walk from Piazza della Cisterna. Features include free breakfast and free WiFi in public areas, plus a coffee shop/cafe.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include tour or ticket assistance
  • Steps from Piazza della Cisterna and Medieval Criminal and Torture Museum
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. B&B Palazzo Tortoli also features tour/ticket assistance, express check-out, and a front-desk safe.

This San Gimignano affittacamere is smoke free.

Guests are served free buffet breakfast daily from 8:30 AM to 10:00 AM.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free off-site parking within 10 ft
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 8:30 AM–10:00 AM
  • 1 coffee shop/cafe

Family friendly

  • Free cots/infant beds

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • 1 steps to reach property
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Food and drink

  • Electric kettle

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Via Vecchia 66]
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120.00 per room (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
B&B Palazzo Tortoli offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Via Vecchia 66
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

B&B Palazzo Tortoli San Gimignano
Palazzo Tortoli San Gimignano
Palazzo Tortoli
B B Palazzo Tortoli
B B Palazzo Tortoli
B&b Palazzo Tortoli Gimignano
B&B Palazzo Tortoli Affittacamere
B&B Palazzo Tortoli San Gimignano
B&B Palazzo Tortoli Affittacamere San Gimignano

B&B Palazzo Tortoli Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 35 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 2 out of 50 reviews" "
Rating 4 - Poor. 2 out of 50 reviews" "
Rating 2 - Terrible. 0 out of 50 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
I wish I could’ve stayed a few more days! Great Host and location
Stayed 1 night in Jun 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay in San Gimignano. Our host Andrea was very helpful and offered advice and information on what to see and do in the town. The apartment was spacious and clean and well equipped with everything we needed. The view from the window was spectacular. It was a bonus to have breakfast included. The location was perfect for exploring the town. We hope to return and highly recommend the apartment to family and friends.
Stayed 3 nights in May 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel quaint town with plenty to see. Very helpful staff, nice delicious breakfast. We had a lovely time. The beds and pillows are very firm which takes getting used to but overall we were very impressed.
Stayed 2 nights in Apr 2024

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location and beautiful room with appropriate, functional antique furniture.
Stayed 1 night in Apr 2024

10/10 Excellent

Patrick

Stayed 1 night in Mar 2024

10/10 Excellent

Edgardo

Stayed 1 night in Nov 2023

10/10 Excellent

BERNHARD

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Cynthia

Stayed 2 nights in Oct 2023

10/10 Excellent

Nora, North Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
What a great location
Stayed 2 nights in Jul 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly Authentic
San Gimignano is beautiful and we are so glad we stayed here as the room is right in the historic city. We were lucky as our room was only up about 8 stairs (other rooms were another flight up). We didn’t read the check in procedures which require you to notify the owner 24 hours in advance. We just showed up and called the contact. Lucky for us he was on site to check in other guests. He was able to meet us at the public parking lot and we followed him with our car into the historic center in order to drop our bags. We then had to return the car to the parking lot and paid about 15 euros to leave our car over night. The room was authentic and beautiful but we didn’t have any glasses or a full roll of toilet paper (and ran out!). It may have been because they didn’t really expect us as we just showed up. Our host was incredibly kind.
View from our window.
Stayed 1 night in Sep 2022

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the location
Brown door is hotel.
Stayed 1 night in Aug 2022

10/10 Excellent

Jonathan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff/owners, the property and San Gimignano
Stayed 13 nights in Jul 2022

10/10 Excellent

Migel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality is the key with this property: We walked down the hillside from San Gimignano to check in at the B&B's farmhouse, a 15-minute walk down a lovely country road, providing the most amazing views of San Gimignano from outside the walls. There, we arrived just as the proprietors were bottling their vin santo -- to our luck! We enjoyed a glass (or two!) with biscotti, alongside Andrea, Francesco, Carla and another couple staying at the farm. What a welcome! We welcomed a ride to our B&B, right on the Piazza delle Cisterna. We walked up a few flights, and when our host flung open the shutters, we had the most idyllic view of the Tuscan valley. We woke each morning in that room to a beautiful sunrise, then enjoyed baked goods, fruit and cappucinos each morning in the common breakfast area (thanks, Antonella!). We loved our first day so much, we added two more nights, on our third night moving to a room that overlooked the piazza. Both rooms were spectacular, with antique furniture and furnishings that hinted at its palazzo past. Take note of the placard in the foyer - notable citizens lived in this palazzo for a century! On Mondays and Thursdays, dinner is offered at the farm, which was a lovely change from dinners we'd enjoyed within the walls. We loved feeling so welcomed by Francesco, Andrea and Carla, and recommend staying with them! We hope to return.
Stayed 1 night in Oct 2019

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019

10/10 Excellent

Galina, seattle

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was beyond incredible. A little piece of heaven on earth. That good.
Stayed 2 nights in Oct 2019

6/10 Okay

A

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Pros are the location, room size, and view of valley. As for the location, there are two other hotels on the main square that both have onsite staff, I would advise to choose one of them instead of this B&B. Cons are everything else. The checkin was difficult. There is no onsite staff and the door is unmarked and hard to locate. We had to walk bags up the hill and call and wait for someone to check us in. There was no coffee pot in the room, no AC, 4 floor walk up, and the few staff we spoke with didn’t understand English very well and were hard to talk with. There is only public parking at 10-15 euros per day (no in out privileges) which is very limited from 10-6 each day.
Stayed 4 nights in Sep 2019

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
The flat was not anything like was pictured, and though it was ok and very well located, I wouldn't have booked it at this price if I'd seen an accurate depiction. In order to park the car, it was necessary to park at their farmhouse, which is a 20 minute walk.
Stayed 2 nights in Sep 2019

10/10 Excellent

JEFFREY T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, but be aware of what that brings.
The location makes this room fantastic and also led to the negatives. We had a city side room overlooking the city square. The view was amazing, people watching great, and every evening, we listened to live musicians playing in the square. As with many of these old buildings, there is no air conditioning, so sleeping with the windows open is a must in the summer. Just be aware that the street sweeping truck comes through at 7 AM. On Thursday morning at 5 or 6 AM, a group of about 12 trailers come in and set up a market in the square which is VERY noisy. In the spring and fall, these would not be an issue. Overall, we would stay here again due to the location and beauty of the building.
Stayed 4 nights in Sep 2019

4/10 Poor

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Read location of check in
Requested Twin beds if possible and got a double. Location was excellent BUT read the instructions for checking in, not the location of the accommodation. Included breakfast. No air conditioning. Parking is not close.
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Room very clean. Great to have a fridge in the room. Plenty to choose from at breakfast and staff very helpful.
Stayed 4 nights in May 2019

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2019

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feel like you’re in a dream
Utterly amazing! It was spacious and had the most unbelievable views. The check in was a bit of a hike but the owner/manager drove us back to get our luggage and took us straight to the door. Highly recommended spot- it was our favorite place of all 5 hotels we used throughout Italy!! It was everything we had imagined it could be
Stayed 1 night in May 2019

8/10 Good

Gustavo

Liked: Cleanliness
nice option for a couple of days. Very well located.
Stayed 2 nights in Jan 2019