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"The flat was not anything like was pictured, and though it was ok and very well located, I wouldn't have booked it at this price if I'd seen an accura ... " More

By a verified traveller on Tue 24 Sep 2019

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Romantic Apartment, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Romantic Double Room, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at B&B Palazzo Tortoli, you're just a quick walk from Piazza della Cisterna. Features include free breakfast and free WiFi in public areas, plus a coffee shop/cafe.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the coffee shop/cafe
  • Services include tour or ticket assistance
  • Steps from Piazza della Cisterna and Medieval Criminal and Torture Museum
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)

B&B Palazzo Tortoli ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for B&B Palazzo Tortoli

3 out of 5
The flat was not anything like was pictured, and though it was ok and very well located, I wouldn't have booked it at this price if I'd seen an accurate depiction. In order to park the car, it was necessary to park at their farmhouse, which is a 20 minute walk.

Posted by on 24 Sep 2019

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Property Features

There's a coffee shop/cafe on site. Free breakfast is available daily. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. B&B Palazzo Tortoli also features tour/ticket assistance, express check-out, and a front desk safe. This San Gimignano affittacamere is smoke free.

  • 6 guestrooms or units
  • Buffet breakfast (free)
  • Express check-out
  • Front desk safe
  • Tour and ticket information
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

B&B Palazzo Tortoli offers 6 accommodations with a safe and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers, bidets and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Electric kettle
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Bidet
  • Desk
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served a free buffet breakfast daily from 8:30 AM to 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Handrails in stairways

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 6:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. There is no front desk at this property. The check-in location differs from the property location. Check-in location: [Via Vecchia 66]. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 6:30 PM, please contact the property in advance using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions. For more details, please contact the property using the information on the booking confirmation.

B&B Palazzo Tortoli offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Via Vecchia 66
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 35.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Host will greet you
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Hospitality National Protocol (Italy)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.00 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per person, per night, up to 5 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120.00 per room (one-way)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • B&B Palazzo Tortoli San Gimignano
  • Palazzo Tortoli San Gimignano
  • Palazzo Tortoli
  • B B Palazzo Tortoli
  • B B Palazzo Tortoli
  • B&b Palazzo Tortoli Gimignano
  • B&B Palazzo Tortoli Affittacamere
  • B&B Palazzo Tortoli San Gimignano
  • B&B Palazzo Tortoli Affittacamere San Gimignano

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.