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Executive Suite (Self Check-in with Virtual Front Desk)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Room (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Exclusive Suite (Self Check-in with Virtual Front Desk)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room (Self Check-in with Virtual Front Desk)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Hotel Description

The Hotel Castro San Francisco's great location gets high marks from our customers. During your stay, you're just a quick walk from Castro Street. Features include free WiFi in public areas and a rooftop terrace.

  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Amenities include a front desk safe, a lift and a rooftop terrace
  • Just a 3-minute drive from Golden Gate Park and a few minutes from Kaiser Permanente Medical Center

About the The Hotel Castro San Francisco

Location 4230 18th St, San Francisco, CA 94114

Property Features

As a guest of The Hotel Castro San Francisco, you'll find a rooftop terrace, a front desk safe, and a lift. WiFi is free in public spaces. This San Francisco hotel is smoke free.

  • 12 guestrooms or units
  • Terrace on the roof
  • Front desk safe
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: 22nd Street Station (4.9 km / 3 mi)
  • Metro station: Castro Station (0.3 km / 0.2 mi)

Room Amenities

The Hotel Castro San Francisco offers 12 air-conditioned accommodations with espresso makers and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. 43-inch Smart televisions come with digital channels and smart speakers. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries. This San Francisco hotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

  • Smart speaker
  • Smart television
  • Digital channels
  • Espresso maker
  • Electric kettle
  • Frette Italian linens
  • Shower
  • Rainfall showerhead
  • Housekeeping (on request)
  • Hairdryer
  • Slippers
  • Designer toiletries
  • Iron and ironing board
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Handrails in hallways
  • Handrails in stairways
  • Braille or raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

There is no front desk at this property. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 48 hours before arrival with check-in instructions and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

This virtual service hotel offers 24-hour guest support by text or phone.

This property does not have a front desk. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 48 hours before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests.

Check-out

  • Check-out by 11:00 AM

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

On-site parties or group events are strictly prohibited

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. On-site parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. The property is professionally cleaned. Guests can access their rooms with a mobile device.

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitisation practices of COVID-19 Guidelines (CDC)
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are not available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • No front desk
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • Guests must register online prior to arrival
  • No shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are not provided with hand sanitiser
  • Virtual front desk
  • Private entrance
  • Events/parties not allowed
  • Guest will receive an email before arrival 48 hours
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Hotel Names

  • The Hotel Castro
  • The Castro Francisco Francisco
  • Kasa The Hotel Castro San Francisco
  • The Hotel Castro San Francisco Hotel
  • The Hotel Castro San Francisco San Francisco
  • The Hotel Castro San Francisco Hotel San Francisco
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.