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Hotel Union Square

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Union Square

Property amenity
Exterior
Premium bedding, down duvets, in-room safe, iron/ironing board
Lobby
Interior entrance

Reviews

7.4 out of 10

Good

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Parking available
  • Parking included
  • Housekeeping

Explore the area

Map
114 Powell St, San Francisco, CA, 94102
  • Union Square
    2 min walk
  • Westfield San Francisco Centre
    3 min walk
  • Westin St Francis Hotel Glass Elevators
    3 min walk
  • San Francisco, CA (JCC-China Basin Heliport)
    15 min drive

Room options

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About this property

Hotel Union Square

Art Deco San Francisco hotel in Union Square with free parking
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free self parking and a free manager's reception are also provided. Additionally, valet parking, coffee/tea in a common area, and a business center are onsite.
Hotel Union Square offers 131 air-conditioned accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 43-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Hotel Union Square, you're just a quick walk from Union Square. Features include free self parking and a free manager's reception, plus a restaurant.
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • 12 minutes by foot from Moscone Convention Center and a 3-minute drive from Oracle Park
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily.

You'll find a business center on site. A fitness center, a terrace, and multilingual staff are also featured at Hotel Union Square. Self parking is free.

This Art Deco San Francisco hotel is smoke free.

The hotel hosts a free manager's reception daily.
Hotel Union Square has a restaurant on site.

Languages

Chinese (Mandarin), English, Filipino, French, Polish, Spanish

Property amenities

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (USD 55.00 per day; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site

Food and drink

  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Coffee/tea in a common area

Things to do

  • Fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in shower
  • Visual fire alarm
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.06 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Faxes
  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • Internet access
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55.00 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
The resort fee will be subject to an additional tax which will be assessed at the property.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Union Square
Union Square Hotel
Hotel Union Square Hotel
Hotel Union Square San Francisco
Hotel Union Square Hotel San Francisco

Hotel Union Square Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1000 reviews" "
Rating 8 - Good. 373 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 104 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Heath

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
HOTEL IS CLOSED
THIS HOTEL DOES NOT EXIST. It is now owned by the city. I think as a homeless shelter or something. We were sent to Park Central Hotel which was wonderful.
Stayed 3 nights in Mar 2021

2/10 Terrible

Verified traveller

Stayed 4 nights in Nov 2020

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
As of 9/4/20 the hotel is closed. We were made aware of this upon arrival and told
Stayed 2 nights in Sep 2020

2/10 Terrible

George, Leadville, Colorado

Disliked: Staff & service, amenities
I was informed upon arrival that I couldn't stay due to them being a pop-up homeless shelter. I never received any form of communication alerting me to this, nobody is at the phone at the hotel to even check this, and now they're refusing to refund me the $610.41 I paid to stay there. Avoid this hotel, period.
Stayed 3 nights in Aug 2020

2/10 Terrible

Verified traveller

Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
The floors were uneven and the bed was uncomfortable. There was a smell to the building as well.
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2020

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

4/10 Poor

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hidden fees but good service and clean
Not until we arrived did I learn that there was a $30 per night 'facilities fee'. Also I had to pay $40 per day for parking, while most places around provided parking with a room. So when you're looking at the price here add $70 per day if you want to compare apples to apples.
Stayed 1 night in Mar 2020

4/10 Poor

Kyra, New Jersey

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel was not able to accommodate checking in early, which OK not a guarantee with hotels. When we did finally get to check in there were no towels, our room was tiny, stains on all over the carpet (bring slippers!), & the bathroom setup did not make sense. It had a tiny sink with an oversized faucet so water would get all over the floor when you used it. Also, the toilet paper post was practically on the floor so it’s an awkward stretch from the toilet. The room gets very cold at night, no adjustable thermostat in the room which is ridiculous! When we asked the front desk about they said they would try and find us a portable heater - never received one. I would avoid this hotel at all costs! Pay whatever it is to stay at a decent place.
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and very quaint. The beds were very comfortable and my husband and I slept great!
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Liked: Staff & service
Stayed 1 night in Mar 2020

2/10 Terrible

Verified traveller

Stayed 1 night in Mar 2020

4/10 Poor

James

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
No place else to go? Preview your room.
Awful, first room, No widow, over 95degrees, a closet with a bed stuck in it. Terrible not at all like the photo. Staff assisted the second room, better, again no window. Floow ac unit blowing air into the room. Needless to say, I fell ill the next day with an awful sinus infection. Photos are a misrepresentation of the rooms.Hotel staff was super nice. All in all.
Stayed 3 nights in Feb 2020

6/10 Okay

c matias

Liked: Cleanliness
Stayed 3 nights in Feb 2020

10/10 Excellent

Emily, Spokane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for navigating the city. Cute boutique style hotel. Comfy beds
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Stayed 3 nights in Feb 2020

8/10 Good

Jose

Stayed 2 nights in Feb 2020

10/10 Excellent

Nelsy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Feb 2020

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Have to illegally go down a street to access property per staff. Also staff does not answer phones at thw front desk and waited for 30 minutes on hold fpr a manager when they hung up on me. Rooms are extremely small.
Stayed 1 night in Feb 2020

8/10 Good

Alejandrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

2/10 Terrible

Shannon

Travelled with group
Disliked: Staff & service
Rude and incompetent staff
The staff was awful and rude. Upon check in they were pleasant. We then called later for instruction on their valet and they could not answer our questions and were put off they we were even asking. Then asked face to face and the receptionist told us to not drive. So rude and inappropriate.
Stayed 1 night in Feb 2020

6/10 Okay

Erik

Travelled with family, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Next time just don’t drive.
I wish I could talk about exceptional service except it’s only how exceptionally horrid it was. We arrived in the evening for our check in and could not find where to park to use the valet service so we called the hotel. After asking for our number and confirming we had a reservation, the front desk staff was unable to tell us where to park or how to take advantage of this service. We were told to take down a number and call someone else who might be able to hep us. They were also not able to tell us. We found the nearest parking garage that allowed overnight parking and carried our luggage the block and a half. The coup de grâce was the next morning when asking about the said valet service while we checked out. The exceptional staff told us we should have ignored all posted road signs and turned down the street illegally and park illegally. That statement was then followed up with the excellent advice of “Next time just don’t drive.”
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2020