2/10 Terrible
Collective G.
24 Feb 2025
Disliked: Cleanliness
Don't do it!
Where do I even begin, this was by far the worst experience we've ever had renting a property. 1. The home looks nothing like the photos.2. The owner was still in the home when checking in after we communicated early checkin multiple times. 3. The home had a horrible smell to it that air freshener & candles couldn't fix.4. The linens were over used and also had a smell to them.***We flagged this the very first night in an attempt to cancel the remaining reservation and only pay for the first night but the owner refused our request as he mentioned he turned down other reservations to accommodate us and didn't want to take the chance on the home not being rebooked so we were stuck in an uncomfortable situation with no refund during All Star weekend. 5. The home was cold overall and needed heaters to keep the home warm.6. When using the heaters, the home owner contacted us directing us to not leave on the heaters over night or leave the shades open-Which then posed the question, how do you even know this unless you're reentering the property while we aren't there!? Very weird and uncomfortable feeling for myself and team. Overall, this was an experience to say the least.
Collective G.
Stayed 4 nights in Feb 2025