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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Point of interest
Property amenity
Lobby
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Parking included
  • Pool
    Pool
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Mission Bay Park
    14 min walk
  • Mission Bay
    2 min drive
  • Mission Beach Boardwalk
    4 min drive
  • San Diego, CA (MYF-Montgomery Field)
    18 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free parking, near Mission Bay Park
An outdoor pool, a business center, and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the clean accommodations and the location
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. There's an onsite business center. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 6:00 AM to 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Continental breakfast available for a fee daily 6:00 AM–9:00 AM

Things to do

  • Outdoor pool

Family friendly

  • Fence around the pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in hallways
  • Hallway handrail height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Pool hoist on site
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – May 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • First-run films
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 845 reviews" "
Rating 8 - Good. 224 out of 845 reviews" "
Rating 6 - Okay. 114 out of 845 reviews" "
Rating 4 - Poor. 65 out of 845 reviews" "
Rating 2 - Terrible. 74 out of 845 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Imad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not a good option
The hotel is not in a secure place.There are lot of homelessness in the area, you don’t feel comfortable leaving your car in the open parking. Moreover there was people talking at sleeping hours outside the room walking in the corridor
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Fantastic value
Excellent hotel; very clean; staff was very friendly. Just a heads up for folks staying as a family: the rooms are quite small. They are great rooms and considering you only sleep there, they will do, but just be aware if you are a big people family, you may feel a bit crowded.
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Vicki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Clean and comfortable; good breakfast, and pleasant staff. My only complaint was that a man stating he was from the front desk knocked on my door at close to midnight, saying there was an issue with a "minor". He seemed irritated that I wouldn't open the door to speak to him, saying "I guess we have to talk through the door?" When I checked out the following morning, I reported this, and they knew nothing of an issue with a minor! Needless to say, I was creeped out by this intrusion.
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Aug 2024

10/10 Excellent

Dao

Stayed 1 night in Aug 2024

8/10 Good

Ramsin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Affortable
We were not expecting the amount of cleanness and comfort based on the location and the looks of the hotel, but we were wrong and everything was excellent.
Stayed 1 night in Jul 2024

2/10 Terrible

Genesis

Disliked: Cleanliness, property conditions & facilities
Not safe dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Shayne

Stayed 3 nights in Jul 2024

8/10 Good

Allen

Stayed 2 nights in Aug 2024

10/10 Excellent

Beau

Liked: Cleanliness, staff & service, property conditions & facilities
Its location was perfect. Rooms were clean. Staff was pleasant.
Stayed 3 nights in Jul 2024

8/10 Good

Manuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Amy

Stayed 2 nights in Jul 2024

10/10 Excellent

phaedra

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay. The staff is amazing. The facility was clean and convenient to Mission Bay and Mission Beach. Literally a three minute walk to Mission Bay. Definitely will stay here again. I did walk my dog through the neighborhood felt safe homeless sleeping next to commercial buildings, but never bothered guest or anybody that walked by but that San Diego there’s a lot of that all over but not so bad here but I really enjoyed my stay. I had parking no additional pet fees and like I said the staff just amazing especially Gina at the front desk will be back again. Enjoyed my stay getting out of the Arizona heat
Stayed 2 nights in Jul 2024

8/10 Good

SERGUEI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Alexis

Stayed 1 night in Jul 2024

2/10 Terrible

Wowie

Business traveller
Disliked: Staff & service
I had a car emergency before checking in to this property. They were contacted many times and refused to offer any help, not even a credit or voucher for when I can actually stay there.
Stayed 1 night in Jul 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Kim

Liked: Cleanliness, staff & service
Loved getting two queen beds with an in room frig and microwave. Minimal interaction with staff, but they were pleasant and helpful. Our room was directly across from an elevator door, so no view at all and we had to keep the window closed. Location was odd. One hotel across the street, otherwise surrounded by car dealerships. We did walk a few block to a Starbucks, McDonalds or In and Out, but did not feel that safe. The street with shops also had a dive bar, liquor store, and massage parlor, which felt pretty sketchy. No fault of Best Western’s, but the location made it feel like we paid too much to stay there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ming, Richmond

Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Alisa

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay all around!
Stayed 2 nights in Jul 2024