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SureStay Hotel by Best Western San Diego Pacific Beach

2.5 star property

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Photo gallery for SureStay Hotel by Best Western San Diego Pacific Beach

Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Outdoor pool, pool loungers
Laundry room
Free breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4545 Mission Bay Dr, San Diego, CA, 92109
  • Place, De Anza Cove Park
    ‪8 min walk‬
  • Place, Mission Bay Park
    ‪10 min walk‬
  • Place, Mission Bay
    ‪18 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

7.8 out of 10
Good
(76 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Ground Floor (Pet Friendly)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Accessible Bathroom only)

7.4 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

1 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 2

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 4

2 Queen Bed Room Ground Floor Pet Friendly Flat Screen Television Microwave Refrigerator High Speed Internet Access Non Smoking

  • Sleeps 4

Mobility Accessible Queen Room with Roll In Shower

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave And Refrigerator, Grab Bar, High Speed Internet Access

  • Sleeps 2

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About this property

SureStay Hotel by Best Western San Diego Pacific Beach

Hotel with free breakfast, near Mission Bay Park
An outdoor pool, concierge services, and laundry facilities are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a TV in a common area are onsite.
SureStay Hotel by Best Western San Diego Pacific Beach offers 66 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. 50-inch flat-screen televisions come with premium cable channels, first-run movies, and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

This San Diego hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at SureStay Hotel by Best Western San Diego Pacific Beach. During your stay, you'll be within walking distance of Mission Bay Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free breakfast offered
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 14 minutes by foot from Mission Bay Park and a 4-minute drive from Crystal Pier
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available. Public spaces have free WiFi. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Hotel by Best Western San Diego Pacific Beach. Limited free parking is available on a first-come, first-served basis. A complete renovation of SureStay Hotel by Best Western San Diego Pacific Beach was completed in May 2021.

This San Diego hotel is smoke free.

Guests are served free breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available

Things to do

  • 18-hole adjacent golf course
  • Outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in hallways (91 centimetre high)
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Renovated entire property - May 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • First-run films
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property charges a general deposit at check-in for cash paying guests only.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Surestay By Best Diego Pacific
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach Hotel
SureStay Hotel by Best Western San Diego Pacific Beach San Diego

SureStay Hotel by Best Western San Diego Pacific Beach Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 662 out of 1421 reviews
Rating 8 - Good. 354 out of 1421 reviews
Rating 6 - Okay. 203 out of 1421 reviews
Rating 4 - Poor. 96 out of 1421 reviews
Rating 2 - Terrible. 106 out of 1421 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence, Hubbard

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2025

8/10 Good

Ronald

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ruperto

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Sep 2025

8/10 Good

David

Travelled with family

Passable

Would not let us check in til 3 Lied to us about room being ready. Never could get internet. Shorted on wash cloths and towels. Room was either too hot or ice cold.
Stayed 3 nights in Sep 2025

2/10 Terrible

Adrienne

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Miguel

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members friendly
Stayed 2 nights in Sep 2025

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Brady

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to switch rooms because my first was completed flooded with water leaking from the ceiling.
Stayed 2 nights in Sep 2025

10/10 Excellent

Dipesh

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just want to say. I really really like this place.
Stayed 1 night in Sep 2025

6/10 Okay

Andrew

Travelled with partner
Liked: Staff & service, amenities
Room had a musty smell… room was much smaller than in photos. Property needed some cleaning up
Stayed 3 nights in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom fan was noisy. Overwise it was great.
Stayed 4 nights in Sep 2025

8/10 Good

Lauren

Stayed 3 nights in Sep 2025

8/10 Good

Mardelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Sreeram

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Typical run down motel in between car dealerships with a couple of nice restaurants at walkable distance. The bathtub had some red stuff all over. smelly A/C that triggered my eczema. Breakfast was super meh. Would not stay here again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
We arrived before we could check in, so Gina suggested some things to do, and then gave us a call as soon as our room was ready. Our room was small, but clean and had been recently updated. The bed and pillows were comfortable, the water was immediately hot and lots of channels on the TV.
Stayed 2 nights in Sep 2025

4/10 Poor

Gabriela

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The room had a dirty mildew smell never left the room and you can’t air it out because window won’t fully open. Stayed for 2 nights and the smell was unbearable felt really musty came home and had to wash my clothing from my suitcase.
Stayed 2 nights in Sep 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service
I thought the property was clean and the staff excellent. The room was quite small though and never figured out the TV. It was close to the beaches for the price and conveniently located near stores and Restaurants, though you had to walk to some of those places. I would stay again for the price.
Stayed 7 nights in Sep 2025

2/10 Terrible

Angelica

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please, please spare yourself the trouble of staying at this hotel! The ONLY redeeming qualities are the very kind staff, and the breakfast was decent. The room, however was awful. Where to begin? Upon entering, I was hit with the worst smell of mold and mildew I’ve ever experienced! It aggravated my allergies so badly that for health reasons alone, I could never stay there again. There was mold in the ceiling above the bathtub. There were so many gnats in the room, both dead and alive. And, after about 10 minutes of running the heater, I had to turn it off because the stench was so strong I wanted to gag. It legitimately smelled like an animal had died inside. I am so grateful that I only booked this hotel for one night. Couldn’t wait to leave in the morning.
Stayed 1 night in Sep 2025

10/10 Excellent

Daniel, Las Vegas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay for us
Stayed 1 night in Sep 2025

10/10 Excellent

giovanni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable price, worth it
Stayed 1 night in Sep 2025

10/10 Excellent

Sridevi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff. Good Hotel
Stayed 3 nights in Sep 2025

10/10 Excellent

LEONEL

Stayed 1 night in Sep 2025

6/10 Okay

Christian

Disliked: Cleanliness, staff & service, property conditions & facilities
The room I checked into had not been cleaned yet. The bathroom was very dirty and when I tried to talk to the cleaning lady she did not speak English and just gave me towels and that was the end of it.
Stayed 3 nights in Sep 2025

8/10 Good

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Aug 2025

2/10 Terrible

Heidi

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve been on a 13 day road trip across California and stayed in several budget hotels, but this was by far the worst. The rooms smelled musty and unpleasant. We asked to change rooms — the receptionist was kind — but the second room was even worse. On top of that, the neighborhood is not pleasant and does not feel safe. I would not recommend staying here
Stayed 1 night in Sep 2025