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Carte Hotel San Diego Downtown, Curio Collection by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for Carte Hotel San Diego Downtown, Curio Collection by Hilton

Breakfast, lunch and dinner served
View from room
Breakfast, lunch and dinner served
Rooftop bar
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Parking available

Explore the area

Map
401 W Ash Street, San Diego, CA, 92101
  • Waterfront Park
    ‪6 min walk‬
  • San Diego Civic Theatre
    ‪8 min walk‬
  • Maritime Museum of San Diego
    ‪10 min walk‬
  • San Diego, CA (SAN-San Diego Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, City View (Hearing)

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View (High Floor)

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Corner

  • 34 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View (High Floor)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch LCD TV with premium TV channels, TV, pay films

Junior Suite, 1 King Bed, City View

  • 72 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Bathtub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Bathtub)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, City View (Bathtub)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, City View (Hearing)

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Carte Hotel San Diego Downtown, Curio Collection by Hilton

Hotel with a health club, near Seaport Village
This hotel features an outdoor pool, a restaurant, and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite. Housekeeping is available on request.
Carte Hotel San Diego Downtown, Curio Collection by Hilton offers 246 accommodations with safes and coffee/tea makers. 55-inch LCD televisions come with pay movies.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An outdoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Carte Hotel San Diego Downtown, Curio Collection by Hilton's great location. During your stay, you're just a quick walk from Waterfront Park. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Enjoy a meal at the seafood restaurant or drinks at the rooftop bar
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 2-minute drive from San Diego Convention Center and a few minutes from Seaport Village
  • Dogs welcome for a fee
As a guest of Carte Hotel San Diego Downtown, Curio Collection by Hilton, you'll find an outdoor pool, a health club, a hot tub, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. A rooftop terrace, multilingual staff, and concierge services are also featured at the business-friendly Carte Hotel San Diego Downtown, Curio Collection by Hilton. For a fee, parking is available.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:00 AM to 10:00 AM.
Watercolors - This seafood restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Above Ash - Onsite rooftop bar. Open daily.

Languages

Arabic, English, French, German, Italian, Korean, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 15-30 for adults and USD 0-10 for children
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Watercolors
  • Above Ash

Things to do

  • Fitness classes
  • Fitness centre
  • Outdoor pool
  • Sauna
  • A hot tub
  • Steam room
  • Yoga classes

Family friendly

  • Outdoor pool
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (1200 square feet)
  • Meeting rooms - 2

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • 55-inch LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.81 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 0 to 10 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte San Diego Downtown Curio Collection Hilton
Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Hotel Carte Hotel San Diego Downtown, Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Carte Hotel San Diego Downtown Curio Collection by Hilton

Carte Hotel San Diego Downtown, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1006 reviews
Rating 8 - Good. 167 out of 1006 reviews
Rating 6 - Okay. 85 out of 1006 reviews
Rating 4 - Poor. 59 out of 1006 reviews
Rating 2 - Terrible. 62 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Alfonzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cleanliness
Stayed 4 nights in Nov 2024

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Alma

Valet parking too expensive
Stayed 3 nights in Nov 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Devin

Stayed 1 night in Oct 2024

10/10 Excellent

Maria

Business traveller
Very well appointed, spotless rooms. Great personnel. Friendly and professional.
Stayed 1 night in Nov 2024

10/10 Excellent

vanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk employees were rude, bad customer service.
Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modern Hotel
We had a very nice stay! Beautiful hotel with everything there or around there! Felt safe all the time
Roof Top Restaurant
Having glad of wine and enjoying the beautiful view
Stayed 2 nights in Nov 2024

6/10 Okay

Maryam

Stayed 1 night in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness
Great food very clean rooms. Great staff.
Stayed 1 night in Sep 2024

10/10 Excellent

LaTarsha

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

kristin

Business traveller
Stayed 1 night in Nov 2024

2/10 Terrible

Rogelio

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Horrible Experience.
I should have stayed at the Westin. Don’t recommend this hotel for those who are used to The Westin. Nothing was working, not even the heaters outside on the 4th floor then we get kicked out from the restaurant like some peasants because they had a private event. Horrible experience.
Stayed 1 night in Nov 2024

10/10 Excellent

Valente

Travelled with family
Short staff at the bar . Need more help to serve the guests
Stayed 1 night in Nov 2024

10/10 Excellent

Ronan, San Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lackluster service
The hotel itself is nice. Clean, smells lovely, a typical Curio collection hotel. Their downfall is the lazy staff. We had a very lackluster check-in experience, wasn’t told about the resort fee or hotel meal credits. Once in our room, we requested more clothing hangers and some other household items but never received them. I also text them at the 619 number, then text them though the app, and tried to call (was out on hold indefinitely so I hung up after waiting so long. No answer, no apologies from staff. Tried ordering room service—the phone just rang and rang with no answer. We stayed for 4 days. Everyday, as we left our room, the hallways were littered with carts and maids standing around, laughing & chatting. They
Stayed 3 nights in Nov 2024

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. Staff was friendly and very accommodating. The hotel was in a great area walkable to Little Italy and Seaport Village. We even walked to Gaslamp which was about 25 min walk. Great hotel! Would stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Jennyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard, Vancouver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Oct 2024

6/10 Okay

Josue

Liked: Cleanliness
Disliked: Staff & service
Worst hotel
Stayed 1 night in Oct 2024