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Plaza Gallery Hotel & Boutique

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Plaza Gallery Hotel & Boutique

Property entrance
Garden
Premium bedding, down duvets, pillow-top beds, in-room safe
Garden
Family Room, 1 King Bed with Sofa bed, Terrace | Extra beds

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Spa
  • Bar
  • Laundry
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
Guadalupe Victoria esq 16 de Septiembre, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    1 min walk
  • Plaza 31 de Marzo
    2 min walk
  • Las Carmelitas
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    72 min drive

Room options

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View

Gallery Room, 1 King Bed with Sofa bed, City View

  • 51 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

Deluxe Room, 2 Double Beds, Garden View

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace

Family Room, 1 King Bed with Sofa bed, Terrace

  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds

  • 23 sq m
  • Sleeps 3
  • 2 Double Beds

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About this property

Plaza Gallery Hotel & Boutique

Colonial San Cristóbal de las Casas hotel in Zona Centro with free valet parking
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area, and spa services.
Plaza Gallery Hotel & Boutique offers 20 accommodations, which are accessible via exterior corridors and feature espresso makers and safes. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with premium cable channels and Netflix. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, Swedish massages, facials, and manicures and pedicures.
Our customers tell us they enjoy the overall property condition at Plaza Gallery Hotel & Boutique. During your stay, you're just a quick walk from San Cristóbal de las Casas Cathedral. Free WiFi in public areas, free valet parking, and a free manager's reception are available.
  • Free WiFi
  • Free valet parking and self parking
  • Enjoy Italian cuisine while dining at VIA VAI ANTIQUE
  • Cooked-to-order breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Mesoamerican Museum of Jade and Plaza 31 de Marzo
  • Airport and local-area shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Plaza Gallery Hotel & Boutique. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3.5-star San Cristóbal de las Casas hotel.

The hotel hosts a free manager's reception daily.
VIA VAI ANTIQUE - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
VIA VAI CAFFETERIA - This coffee shop specializes in Italian cuisine and serves breakfast and light fare. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Local area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–12:30 PM: MXN 120-170 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • VIA VAI ANTIQUE
  • VIA VAI CAFFETERIA

Things to do

  • Spa services

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Heating
  • Pillow-top mattress
  • Portable fan
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Plaza Gallery Hotel & Boutique

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 120 to 170 per person
  • Airport shuttle fee: MXN 2100 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: MXN 2100 (roundtrip), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Plaza Gallery Hotel & Boutique offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Plaza Gallery Boutique
Plaza Gallery Boutique San Cristobal de las Casas
Plaza Gallery Hotel & Boutique
Plaza Gallery Hotel & Boutique San Cristobal de las Casas
Plaza Gallery Hotel Boutique San Cristobal de las Casas
Plaza Gallery Cristobal las C
Plaza Gallery & Boutique
Plaza Gallery Hotel Boutique
Plaza Gallery Hotel & Boutique Hotel
Plaza Gallery Hotel & Boutique San Cristóbal de las Casas
Plaza Gallery Hotel & Boutique Hotel San Cristóbal de las Casas

Plaza Gallery Hotel & Boutique Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 151 out of 241 reviews" "
Rating 8 - Good. 75 out of 241 reviews" "
Rating 6 - Okay. 10 out of 241 reviews" "
Rating 4 - Poor. 2 out of 241 reviews" "
Rating 2 - Terrible. 3 out of 241 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Carlos Roberto, OAKVILLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias a todo el Staff realmente son personas muy agradable y amistosas, es lo que nos hace ser unicos a los mexicanos
Stayed 7 nights in Jan 2024

10/10 Excellent

JACQUIE

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay at this hotel. It was centrally located and very odern. What I liked mot was the service. Everyone there went out of their way to make us happy. Fresh bottles of water every day, a Nespresso machine in the room and one in the lobby with great tasting coffee. They made me a cappuccino and delivered it to my room. Heavenly. When it rained they gave me an umbrella. Totally a classy and lovely hotel. If you are into art, you will love the wall hangings and lamps from a designer from Mexico City. They are available for sale too. I was tempted. But I must mention the king sized bed and cradles you when you sleep. So comfy. I usually like hard beds but I slept so well on their mattress, I will have to rethink that. Can't say enough about the service, the staff and the hotel.
Stayed 4 nights in May 2023

8/10 Good

Gabriel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bonito y súper buen ubicado el único problema es que las noches son muy ruidosas y cuesta trabajo descansar
Stayed 3 nights in Feb 2023

10/10 Excellent

Efren

Stayed 7 nights in Nov 2022

10/10 Excellent

Ramiro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall... EXCELLENT
Stayed 5 nights in Jul 2022

10/10 Excellent

ISABEL

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Apr 2022

10/10 Excellent

Alma Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent no complaints
Stayed 7 nights in Apr 2022

10/10 Excellent

ANA, warner robins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, super friendly, always eager to help, they even gave us a history lesson of San Cristobal and their buildings. We highly recommend this hotel to families w/kids. Muchas gracias por ser tan acogedores.
Stayed 4 nights in Mar 2022

10/10 Excellent

Oscar Rosales

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was awesome
Stayed 6 nights in Jan 2022

10/10 Excellent

lesley

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute hotel boutique, loved everything of it! Definitely recommend anyone staying here!
Stayed 2 nights in Jan 2022

10/10 Excellent

Yolanda Olívas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in at midnight and Camilo received us. He was very friendly and helpful. The rooms are very clean and beds are extremely comfortable. Hotel is very centrally located. We had easy access to shopping, eating and nightlife. Definitely will come back.
Stayed 2 nights in Dec 2021

10/10 Excellent

victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed staying in this hotel wonderful staff
Stayed 5 nights in Nov 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are nice with decent space. Location is great but noisy as the rooms are right on the street. Windows are no where near noise proof. You can hear the conversations of the people walking by. Otherwise, a great place.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved location, staff attitude and cleanliness of place.
Stayed 6 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location is great but didn’t like that it had no room service and for bfast you had to cross to the restaurant, food was great but don’t like the fact that for basic stuff nothing is offer there.
Stayed 4 nights in May 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, walking distance from the main points in the city I liked a lot, the rooms are bit small but you get everything you need ... and is nice and cozy and the beds are just too comfortable
Stayed 4 nights in Apr 2021

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best place to stay in San Cris !!!
Everyone who works here has amazing customer service. The place is extremely clean, comfortable and has beautiful touches of elegance. The best location as well.
Stayed 4 nights in Mar 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Mexico!!! Especially the staff is excellent. Always well prepared, fast.
Stayed 2 nights in Oct 2020

8/10 Good

carlos, Mexico City

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Location is simple sensational, nice breakfast, good service
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and comfortable but too pricey and noisy
The hotel is new and it is very well located, however it is too pricey for what it offers. Also it is surrounded by many bars so there is music noise until around 4 am which is uncomfortable. Rooms are comfortable and everything is new.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in at the Plaza Gallery Hotel and Boutique on a Monday night and checked out on Saturday morning and all I can say is this is a clean hotel with a wonderful location. The room I had was spacious and the bed was okay perhaps too soft but still comfortable. There is also a flat screen TV if you want to catchup on news or sports before going to bed. The location is great because most of the top attractions of San Cristobal de las Casas are within walking distance. The only place you might need a taxi for is Iglesia de Guadalupe because it is nearly a mile away but I walked it from the hotel so I could see more of the city. Because the hotel is located in the centro they do play music very late in the plaza but I was still able to get enough sleep. If you want total quiet then you must get a hotel located in an area away from here. The hotel staff including front desk and housekeeping was extremely pleasant. The people I had the most contact with Grecia, Felipe, and Anna were very friendly and have excellent customer service skills. The only issue I had , I did want to use their front desk safe but the key was unavailable so I had to use the room safe. Nearby there is an Oxxo if you need to buy drinks or snacks to take to your room. If you decide to visit San Cristobal then I recommend this hotel.
Stayed 5 nights in May 2019

8/10 Good

walter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great option when visiting San Cristobal
The hotel was clean and beautiful with easy access to everything San Cristobal has to offer. The staff went out of their way to make us feel welcome and even called us when they thought we may have been lost! Upon arrival they unexpectedly brought mulled wine...a nice touch! Breakfast was complimentary and Just a short walk away. This is our third time visiting San Cristobal and I would stay here again. One of our two nights was a Saturday and there was a loud bar close by that resonated thru our room. The second night was perfect.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, everything you need to see in San Cristobal is in walking distance. Rooms are a little smaller than I’m used to, but beds are very comfortable. Really enjoyed my stay. Would stay here again.
Stayed 4 nights in Mar 2019

8/10 Good

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
We spent a week in San Cristóbal area the hotel It's located right in the heart of the city, easy to get around everywhere, the staff are very friendly and willing to help at any time, breakfast it was great they just need to find a way to keep it warm most of the time it was cold at the time getting to the room, also they offered a bigger room with an amazing view unfortunately we couldn't stayed because it had a terrible smell to cigarette, little disappointed from that part we decided to stay in this place to be smoking free so I don't understand the smell anyways overall very comfortable place to stay, next time we will try something different.
Stayed 6 nights in Jan 2019