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La Casa de Mama

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for La Casa de Mama

Terrace/patio
Hallway
Hallway
Outdoor pool
Suite, 1 King Bed

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Guadalupe Victoria 56, Barrio La Merced, San Cristóbal de las Casas, CHIS, 29240
  • Amber Museum of Chiapas
    5 min walk
  • Mesoamerican Museum of Jade
    6 min walk
  • Taqueria Lupita
    2 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    71 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 12 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Triple Room

In-room safe, desk, rollaway beds, free WiFi

Standard Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Property grounds

Hotel Hacienda Don Juan

Parking included
Free WiFi
Restaurant
Breakfast available
4.4 out of 5, Excellent, (405)
The price is €34
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Hotel Hacienda Don Juan

About this property

La Casa de Mama

Colonial San Cristóbal de las Casas inn in De La Merced with a 24-hour front desk
An outdoor pool, a restaurant, and a bar/lounge are available at this inn. WiFi in public areas is free. Other amenities include a coffee shop/cafe, laundry facilities, and a 24-hour front desk.
La Casa de Mama offers 38 accommodations with safes and complimentary newspapers. 32-inch plasma televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This San Cristóbal de las Casas inn provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the inn include an outdoor pool.
Our customers tell us they can't get enough of the helpful staff at La Casa de Mama. During your stay, you're just a quick walk from San Cristóbal de las Casas Cathedral. Free WiFi in public areas, an outdoor pool, and a restaurant are available.
  • Free WiFi
  • Enjoy Mexican cuisine while dining at Ave Maria
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Steps from Amber Museum of Chiapas and 6 minutes by foot from Mesoamerican Museum of Jade
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at La Casa de Mama.

Smoking is allowed in designated areas at this Colonial San Cristóbal de las Casas inn.

For a fee, guests can enjoy full breakfast daily from 7:30 AM to 1:00 PM.
Ave Maria - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking includes off-street options
  • Off-site parking within 1 mi (MXN 100 per night)
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Full breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 150 for adults and MXN 150 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Ave Maria

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch plasma TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Desk
  • Free newspapers
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 300 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately MXN 150 for adults and MXN 150 for children
  • Airport shuttle fee: MXN 2250.00 per vehicle (roundtrip, maximum occupancy 4)
  • Nearby parking fee: MXN 100 per night (6562 ft away)
  • Rollaway bed fee: MXN 300 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
La Casa de Mama offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Property is also known as

Mama Hotel Casa
Casa Mama Inn San Cristobal de las Casas
Casa Mama San Cristobal de las Casas
La Casa de Mama Inn
La Casa de Mama San Cristóbal de las Casas
La Casa de Mama Inn San Cristóbal de las Casas

La Casa de Mama Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 471 reviews" "
Rating 8 - Good. 109 out of 471 reviews" "
Rating 6 - Okay. 33 out of 471 reviews" "
Rating 4 - Poor. 14 out of 471 reviews" "
Rating 2 - Terrible. 8 out of 471 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, limpio y con excelente servicio al cliente
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew, Spring Branch

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Legacy Family ownership, Friendly Staff, Affordable, Love the Pool.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a lovely little hotel with extremely nice owners and staff. It was raining so I couldn’t try the pool but it looks great. They can arrange transportation to and from the airport, which was great because no Uber was responding. Did definitely return
Stayed 4 nights in Aug 2024

8/10 Good

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

8/10 Good

James

Liked: Staff & service, property conditions & facilities
Beautiful classic colonial style property with lovely gardens and swimming pool all within easy walking distance to old town centre.
Stayed 3 nights in Jun 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the property Only issue is my room had bedbugs. I did talk to the manager of the hotel and We did get it sorted out unfortunately, they did not give me a refund or anything. They just switch my room.
Stayed 2 nights in May 2024

4/10 Poor

Celia

Disliked: Staff & service
I was charged for 2 nights. My reservation was for 1 night. They wouldn't refund me the extra night
Stayed 1 night in Mar 2024

8/10 Good

marisol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bonito y muy amables todo el personal
Stayed 3 nights in Mar 2024

10/10 Excellent

Constantino

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in San Cristobal de Las Casas
La Casa de Mamá was very clean and staff was amazing
Stayed 1 night in Mar 2024

10/10 Excellent

Margarita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is beautiful, well taking care, clean, safe, quiet and good customer service and good location, 3 blocks from center.
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little oasis
Beautiful hotel. The grounds and pool were very well kept and peaceful. The staff were super warm and friendly
Stayed 3 nights in Mar 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location. lovely pool.
Stayed 4 nights in Mar 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great Mexican style architecture, furnishings, plants etc. Very clean. The owner was very helpful and talked a lot with my wife and myself. Small heated pool is a bonus especially in winter. This hotel is on a quiet street that is about 5 minutes walk from the main square and cathedral. 5 minutes walk to pedestrianised streets with a good variety of shops and restaurants. I would stay here again.
Stayed 4 nights in Feb 2024

10/10 Excellent

andrew, Spring Branch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High Points: Beautiful Courtyard, Nicely Appointed Rooms, Heated Pool, Great Restaurant with Awesome Coffee & Cocktails! Close to Town Center but far enough away when wanting to rest. Transportation readily available. But MOST the Kindness and Accommodation of the Owners and Staff. My US Bank restricted my Debit Card after a Single Transaction during a Layover in Mexico City. When I attempted to pay the bill when checking in, it was declined, I hadn't created enough payment options on other cards or secured enough Pesos to pay the bill, MY BAD! I ASSURED them I had the funds but it was late and I'd have to call my bank the next morning. They allowed me to check in without paying, NEVER HAPPEN IN THE OLE USA, so FIRST THING the next morning, I sorted it out and was at the office when they opened to fully pay for my stay!!! THIS PROPERTY WILL BE MY GO TO FOR ME AND MY ASSOCIATES EVERY TIME WE ARE IN San Cristobal de Las Casas! Mucho Gusto!
Stayed 5 nights in Jan 2024

10/10 Excellent

Erin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great decor. Beautiful courtyard. Centrally located.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jase

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place is just amazing.
Stayed 1 night in Oct 2023

10/10 Excellent

Manuel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved our stayed at LaCasa De Mama. The place is very clean, staff friendly and the manager/owner was on site to make sure all our needs were meet. I will definitely return and recommend this place to my friends and family. Gracias!
Stayed 5 nights in Aug 2023

10/10 Excellent

Cristina

Stayed 4 nights in Aug 2023

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
The property is very clean and beautiful. The only thing that was a bit of a nuisance was how everyone that was at the pool was very noisy. We called the desk and they did not handle the situation. For two nights the echo of the guest by the pool was happening until 1 am which did not allow for us to have a comfortable night of rest. Parking was also an inconvenience.
Stayed 2 nights in Mar 2023

10/10 Excellent

Juan, Shelby Township

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy agradable y bonito
Stayed 1 night in Jun 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
This place is beautiful, clean and walking distance to everything. The only gripe I have is the lack of mini fridge and microwave in the rooms. But that's what you get for the price I guess.
Stayed 4 nights in Mar 2023

10/10 Excellent

Michael A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and the garden was beautiful. The service was excellent. It was walking distance to the downtown area and an easy walk to restaurants. The nice thing is they have an on-site restaurant if you need to catch some coffee and breakfast before heading out for a tour.
Stayed 7 nights in Feb 2023

10/10 Excellent

Moisés

Stayed 2 nights in Dec 2022

10/10 Excellent

MOISES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place !!!