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Hotel Casa Galería

3.0 star property

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Terrace/patio
Terrace/patio
Desk, laptop workspace, iron/ironing board, free WiFi
Desk, laptop workspace, iron/ironing board, free WiFi
Family House | Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
Guadalupe Victoria 47, Barrio de la Merced, San Cristóbal de las Casas, CHIS, 29240
  • Mesoamerican Museum of Jade
    ‪6 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪6 min walk‬
  • Santo Domingo Handicraft Market
    ‪11 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪71 min drive‬

Room options

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Villa

  • Sleeps 13
  • 4 Queen Beds, 1 Twin Bed and 2 Double Beds

View all photos for Deluxe Room

Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Kukul Doble

Desk, laptop workspace, iron/ironing board, free WiFi

Kukul Doble

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

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The price is €166
for 1 room
includes taxes & fees
29 Mar - 30 Mar
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About this property

Hotel Casa Galería

Adults-only guesthouse in San Cristóbal de las Casas
Along with dry cleaning, this guesthouse has express check-out and tour/ticket assistance. WiFi in public areas is free. Additionally, a garden, a picnic area, and multilingual staff assistance are onsite.
Hotel Casa Galería offers 5 accommodations with fireplaces and hair dryers. Accommodations offer separate sitting areas and include desks. 32-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Hotel Casa Galería, you're just a quick walk from San Cristóbal de las Casas Cathedral. Free WiFi in public areas, dry cleaning service, and a roundtrip airport shuttle (surcharge) are available.
  • Free WiFi
  • Services include dry cleaning/laundry and tour or ticket assistance
  • Onsite recreation includes bike rentals
  • Steps from Regional Costume Museum and La Merced Church
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
Hotel Casa Galería offers its guests multilingual staff, tour/ticket assistance, and a garden. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hotel Casa Galería also features a picnic area, dry cleaning/laundry services, and express check-out.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas guesthouse.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Private picnics

Things to do

  • Bicycle rentals

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • 6 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with digital channels

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Hob
  • Toaster

More

  • Desk
  • Fireplace
  • Iron/ironing board
  • Laptop workspace
  • Separate sitting area
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open Monday - Saturday (8:30 AM - 8:00 PM)
The check-in location differs from the property location; go to: [Kukul'ik Travel - Guadalupe Victoria 54, (frente a la propiedad]
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 1000.00 per vehicle (roundtrip)
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property's front desk is open during the following times:
  • Monday - Saturday: 8:30 AM - 8:00 PM
The check-in location differs from the property location. To check in, guests will need to go to Kukul'ik Travel - Guadalupe Victoria 54, (frente a la propiedad
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

KUKUL Guesthouse San Cristobal de las Casas
KUKUL Guesthouse San Cristobal de las Casas
KUKUL Guesthouse
KUKUL San Cristobal de las Casas
Guesthouse KUKUL San Cristobal de las Casas
San Cristobal de las Casas KUKUL Guesthouse
Guesthouse KUKUL
Kukul San Cristobal Las Casas
KUKUL
Hotel Casa Galería Guesthouse
Hotel Casa Galería San Cristóbal de las Casas
Hotel Casa Galería Guesthouse San Cristóbal de las Casas

Hotel Casa Galería Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 27 out of 38 reviews
Rating 8 - Good. 6 out of 38 reviews
Rating 6 - Okay. 3 out of 38 reviews
Rating 4 - Poor. 1 out of 38 reviews
Rating 2 - Terrible. 1 out of 38 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Lizbeth, Paramount

Liked: Cleanliness, property conditions & facilities
Walking distance from downtown
Stayed 5 nights in Aug 2024

10/10 Excellent

mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay it’s so cold in San Cristobal that it was great to have a fire place in the room. The staff were friendly, the room was clean and the kitchen was beautiful and well equipped.
Stayed 3 nights in Dec 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, comfortable, safe in a nice central location

8/10 Good

Clara, sylmar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in a quiet erea a short distance from the city's center.
Stayed 3 nights in Jul 2022

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved it here!
Stayed 2 nights in Apr 2022

4/10 Poor

ruben

Travelled with family
Disliked: Cleanliness, staff & service
Not happy with the service of the hotel.
The hotel is in a great location. There were a couple issues we had while our stay, the lights were not working or burned out. The owner told us he would replace/repair but never came around to do so. Also, on hotel.com it states the room will be cleaned daily, that was not the case. So, we had to use the same sheets and towels for a couple of days. We brought it to the owner’s attention, he just said “Sorry” about that. Daily clean was the main reason we stayed there or any other hotel. Make sure you have cash to pay for your stay in case his credit card machine is not working. We will not be staying there again. Bad Business!
Stayed 2 nights in Jun 2021

8/10 Good

Lourdes Ivalanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021

8/10 Good

Verified traveller

Stayed 4 nights in Jan 2021

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing host, chic space
I stayed at Kukulik for about 2 weeks and really loved my stay. Hugo and his amazing partner went out of their way to make me and my friends feel like we were family. My room was well decorated and provided everything I needed for a long stay, but most importantly the internet was some of the best in the city (which was important since I had to work). They were about to open a coworking space across the street the week I left, so I’ll def have to come back and work there sometime in the future! Thank you so much Hugo for everything! We’ll definitely be back!
Stayed 5 nights in Jan 2021

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing and Highly recommend
Highly recommend Kukul , amazing experience , starting from beautiful rooms , kitchen and entertainment room that's available for all the guest staying in this charming place. Close to center , very quiet, tastefully decorated, overall for the price top notch hotel. Owner Hugo was amazing,felt like we had professional personal concierge. He booked tours for us ,told us all about good places to eat ,arranged airport transfer etc etc there is no words to describe his love for making sure his customers are getting the best experience staying at his Hotel !!!
Stayed 3 nights in Jun 2019

10/10 Excellent

Jose Vicente

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay in Kukul
We had a fantastic stay in Kukul, close to the center in a quieter part of town. You can rest comfortably and quietly after your tours in this beautifully decorated house. From here you can walk to all of the important spots, restaurants and shops. Tours come and get you here or are a 5 minute walk away. We had a great time in this beautiful house which is exactly like in the pictures or even better in person! Thank you Claudia and Hugo for the lovely stay and really useful tips!
Stayed 4 nights in Apr 2019

10/10 Excellent

Sterling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old town tradition meets modern convenience !
If you are going to visit anywhere in the area of San Cristobal Chiapas Mexico , I strongly suggest you lodge at Kukul Resort! I location is convenient to all thing downtown. The facility is awesome including a fire place in the room, a full kitchen on site, and a media room for community entertainment. The management is completely guest conscious and anticipates all your needs. Mr. Hugo (the manager) even assisted me to secure transportation to the airport at 4:45AM because my spanish communication is still improving (smile). Kukul is an oasis waiting to be discovered !
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2018

10/10 Excellent

dave/sue, panajachel, guatemala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 blocks from central park yet comfortably quiet. Mgmt and staff are attentive and friendly. clean, welcoming place with access to kitchen and courtyard
Stayed 5 nights in Sep 2018

10/10 Excellent

Ivanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2023

10/10 Excellent

Karina Viviana

Liked: Property conditions & facilities
Muy lindo, limpio y seguro
Stayed 1 night in Jul 2023

10/10 Excellent

NANCY

Liked: Cleanliness, staff & service, property conditions & facilities
Todo fue excelente! Gracias!
Stayed 2 nights in Jun 2023

6/10 Okay

PERLA EDITH

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No me gustó .. incómoda la cama
El hotel estaba solo, la cama muy incomoda duro el colchon la almuada dura nunca pasaron hacer la limpieza no hay a nadie quien le digas si ocupas algo .. no hay una recepción como tal .. no me gustó ..
Stayed 3 nights in Mar 2023

6/10 Okay

Daniel

Stayed 2 nights in Mar 2023

8/10 Good

Jorlen

Stayed 4 nights in Nov 2022

10/10 Excellent

Betzabé

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El espacio y la tranquilidad.
Stayed 2 nights in Sep 2022

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 1 night in May 2022

10/10 Excellent

Fabián Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Las instalaciones son muy limpias. La atención de la administración es de primera, te hacen sentir confianza y están pendientes de tiy tus necesidades. El lugar está muy cerca de los puntos importantes pero no tiene el inconveniente del ruido. Tuve una estancia muy relajada. Volvería sin pensarlo mucho al mismo lugar cuando vuelva a San Cristóbal.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno. Está ubicado a escasas tres cuadras de la plaza central. Los administradores muy atentos. Les dan dos llaves a los inquilinos, para el cuarto y para el portal que da a la calle. Por las noches no hay personal, pero no se necesita. El cuarto no tiene TV, hay otro cuarto con televisor disponible y otro con cocina totalmente equipada. El hotel es pequeño, tiene solo cinco cuartos de renta. Me gustó bastante. Lo recomiendo.
Stayed 2 nights in Dec 2019