Hotel Tepeyac

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tepeyac

Terrace/patio
Family Room
Terrace/patio
Exterior
Standard Single Room | Bathroom

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Andador Guadalupe No. 40, San Cristóbal de las Casas, CHIS, 29200
  • Foro Cultural Kinoki
    2 min walk
  • Café Museo Café
    3 min walk
  • San Cristóbal de las Casas Cathedral
    4 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    96 min drive

Room options

Standard Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room

  • 19 sq m
  • Sleeps 6
  • 3 Double Beds

Romantic Studio Suite

  • Sleeps 2
  • 1 King Bed

Grand Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Hotel Tepeyac

Hotel with a 24-hour front desk, a short walk to San Cristóbal de las Casas Cathedral
This smoke-free hotel features a restaurant, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Hotel Tepeyac offers 27 accommodations with complimentary bottled water and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Housekeeping is provided daily.
During your stay at Hotel Tepeyac, you're just a quick walk from San Cristóbal de las Casas Cathedral. You'll find features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the family restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from Foro Cultural Kinoki and Café Museo Café
There's a restaurant on site. WiFi is free in public spaces. A terrace, tour/ticket assistance, and concierge services are also featured at Hotel Tepeyac.

This 3-star San Cristóbal de las Casas hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.
Los Marticuiles - This family restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free 24 hours off-site parking within 853 ft

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–noon: MXN 120 per person
  • 1 restaurant
  • Room service available

Restaurants on site

  • Los Marticuiles

Family friendly

  • Separate living room

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible bath
  • Grab bar in bath

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MXN 120 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Front desk staff will greet guests on arrival.

Property is also known as

Hotel Posada Tepeyac San Cristobal de las Casas
Posada Tepeyac San Cristobal de las Casas
Posada Tepeyac
Hotel Posada Tepeyac San Cristobal De Las Casas Mexico - Chiapas
Hotel Tepeyac Hotel
Hotel Posada Tepeyac
Capital O Hotel Tepeyac
Capital O Posada Tepeyac
Hotel Tepeyac San Cristóbal de las Casas
Hotel Tepeyac Hotel San Cristóbal de las Casas

Hotel Tepeyac Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 58 out of 98 reviews" "
Rating 8 - Good. 29 out of 98 reviews" "
Rating 6 - Okay. 8 out of 98 reviews" "
Rating 4 - Poor. 2 out of 98 reviews" "
Rating 2 - Terrible. 1 out of 98 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien ubicado
El hotel tiene lo necesario para dormir, el personal muy amable y muy bien ubicado.
Stayed 4 nights in Jul 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

10/10 Excellent

Blanca

Travelled with group
Liked: Amenities, property conditions & facilities
Very nice service. Good location,
Stayed 4 nights in Jan 2024

8/10 Good

Francisco

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien

10/10 Excellent

OLAF, weston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near city center

10/10 Excellent

Jesse, Victorville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful ! Lots of nice common areas to hang out and relax. The rooms are a bit small but comfortable. Plenty of hot water and the water pressure is great. The staff was wonderful ! I had a great stay here.
Stayed 5 nights in Nov 2021

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super colorido y acogedor.
Super amable todo el personal, los de recepción muy amables y atentos a todas horas, la limpieza en las habitaciones es excelente, esta situado en uno de los andadores o avenida importante, y super cerca de todo. Lo unico malo por decir algo es el tamaño de la habitacion, es muy pequeño y la habitacion que me toco no tenia ventanas para que entrara aire o refrescara la habitacion. Pero el personal hacia lo que se necesitara para resolver cualquier inconveniente. En general un excelente lugar para hospedarse.
Stayed 7 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super cute! Room was small for 4 adults but would have been fine for a small family. Loved the hotel. Location and staff was great! WiFi not so great but I would rebook for all the other qualities.
Stayed 1 night in Jun 2021

10/10 Excellent

Mohsin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Fun Stay
Beautiful hotel right in the heart of San Cristobal.
Stayed 1 night in May 2021

10/10 Excellent

Frances

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The hotel is a great location on the pedestrian street and yet quiet and calm. I never did figure out the free tea, coffee and pan, but it didn't matter because there are so many nice places nearby. The bed is comfortable and the internet was fast. What more could you need?
Stayed 3 nights in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2021

8/10 Good

J Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, excellent service
Stayed 1 night in Dec 2020

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Comfy and affordable.
The location was perfect. Rooms are comfortable and clean. I would definitely rebook a stay here when I return to san Cristobal.
Stayed 1 night in Nov 2020

10/10 Excellent

Vanessa

Liked: Staff & service
Stayed 1 night in Nov 2020

8/10 Good

Isabelle, Mexico City

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente limpieza y atención del personal! Lo único malo es el staff del restaurante que no toman bien las indicaciones sobre la comida pedida y aparte por pedir un poco de mermelada para juntar al pan te lo cobran como extra.
Stayed 1 night in Sep 2020

10/10 Excellent

David Isaias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not trust on your staff
The hotel excelent. About Yours Hotel .com really bad for those reazons: when arrive to hotel show the rate was cheaper than the price than got with yours . Moreover only gived my number of credit card to yours because to reservation it is necesary always I use cash , but someone of your emploeyes tried to make a charge to my card for 68 Dlls thanks to my bank than did call me to advisorme to me on time ,¡I repit only to yours Hotel .com gived the number of credit card! Your personal is not trustly
Stayed 3 nights in Nov 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The internet connection is not good inside the rooms
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Great location, adequate hotel. Kinda rough around the edges, like heading into disrepair. But a decent inexpensive hotel in a great central location on a wonderful pedestrian street very close to the center. Nice hot shower. Thin walls.
Stayed 3 nights in Feb 2019

6/10 Okay

C.G., Panajachel, Guatemalal

Liked: Cleanliness
Doesn't Take Credit Cards, Mixed Review
I had two very different experiences at this hotel within one weekend. The first two nights, I stayed in a lovely big clean room with a great TV and a nice hot shower. It was quiet and spacious. I had to unexpectedly stay an extra night in San Cris, and they switched me to a different room. It was on the third floor, had one hard matrimonial bed (just a mattress on boards), and the TV was only in black and white and had fewer channels than the previous room. The toilet was in the same room as the shower, so showering meant splashing water on the bathroom floor and toilet. And it was FREEZING at night! So I would recommend this hotel for the first experience but not the second. Additionally, I didn't find out until I arrived that they don't accept credit cards, so I had to pay in cash upfront on the first night. They didn't give me a receipt until I specifically asked for it, and then it was a chore.
Stayed 2 nights in Nov 2017

6/10 Okay

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
superb location
Room was small with no table or chair. But for one person that was no problem as I used the 2nd bed as a table to spread my stuff out. Hot water shower appreciated in the cool evening climate of San Cristobal.

8/10 Good

Yovette , Los Angeles, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable hotel
I enjoyed my time there...the only thing I didnt enjoy was the echoing that the hotel can carry; it exaggerates the noise outside the room and can be very annoying. Otherwise it was good.

10/10 Excellent

GERMAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

GERMAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024