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Hacienda Valentino

3.0 star property

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Photo gallery for Hacienda Valentino

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Lobby
Standard Room
Exterior

Reviews

10 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

Map
44 Av Josefa Ortiz de Domínguez, San Cristóbal de las Casas, CHIS, 29250
  • Santo Domingo Handicraft Market
    ‪3 min walk‬
  • Arches of Carmen
    ‪6 min walk‬
  • Foro Cultural Kinoki
    ‪7 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪72 min drive‬

Room options

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

  • 23.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium Room

Premium Room

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hacienda Valentino

San Cristóbal de las Casas hotel in Santa Lucía with a 24-hour front desk and a restaurant
Along with a restaurant, this hotel has a bar/lounge and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite. Change of towels is available on request.
Hacienda Valentino offers 10 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include showers, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

During your stay at Hacienda Valentino, you're just a quick walk from Santo Domingo Handicraft Market. Free WiFi in public areas, a restaurant, and a bar are available. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Just a 3-minute walk from Santo Domingo Handicraft Market and 6 minutes by foot from Arches of Carmen
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at Hacienda Valentino.

Smoking is allowed in designated areas at this 3-star San Cristóbal de las Casas hotel.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
El Colibrí - This bar serves breakfast, brunch, lunch, and dinner. A children's menu is available. Happy hour is offered.
El Colibrí - This café serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:30 AM–1:00 PM: MXN 45-250 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • El Colibrí
  • El Colibrí

Conveniences

  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Hand-held shower head
  • Handrails in hallways
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Designated smoking areas
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per stay
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 45 to 250 per person
  • Airport shuttle fee: MXN 1400 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: MXN 1000 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Hacienda Valentino offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Hacienda Valentino Hotel
Hacienda Valentino San Cristóbal de las Casas
Hacienda Valentino Hotel San Cristóbal de las Casas

Hacienda Valentino Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 16 out of 17 reviews
Rating 8 - Good. 1 out of 17 reviews
Rating 6 - Okay. 0 out of 17 reviews
Rating 4 - Poor. 0 out of 17 reviews
Rating 2 - Terrible. 0 out of 17 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Salvador

Liked: Property conditions & facilities
It was the perfect place
Stayed 2 nights in Jun 2024

10/10 Excellent

José Ignacio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with the best staff
Stayed 4 nights in Aug 2023

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this property was that it felt really comfy the people working there were really kind and made you feel like home, the food was delicious the service was great and everything in general was really good.
Stayed 5 nights in Apr 2023

10/10 Excellent

Leonard J

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Francis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Mar 2023

10/10 Excellent

Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Minha experiencia neste hotel foi otima, o atendimento é perfeito, muito limpo, otimas camas, espaço agradavel, cheio de detalhes feitos para agradar o hospede. Areas comuns bem organizadas, muito bonito, bem localizado. Um dos melhores hoteis da categoria que ja me hospedei.
Stayed 5 nights in Apr 2024

10/10 Excellent

daniela del carmen aquino

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Está súper bonito, el servicio es excelente, y el restaurante hermoso y delicioso

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and calm place with excellent staff. Everyone is very kind and welcoming, the rooms are modern, clean and well-equipped. It’s the perfect place to stay
Stayed 1 night in Sep 2023

10/10 Excellent

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Norbert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, well equipped property with kind staff and calm ambient.
Stayed 1 night in Aug 2023

10/10 Excellent

edgar augusto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El lugar es muy lindo, las instalaciones son buenas y sobre todo el personal es amable y con la mejor actitud, volvería sin dudarlo.
Stayed 3 nights in Jun 2023

8/10 Good

Maria

Travelled with group
Liked: Staff & service, property conditions & facilities
Amables pero muy pequeños los cuartos
Stayed 3 nights in May 2023

10/10 Excellent

JOSE, TAPACHULA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Calidad de servicio y excelente comida
Stayed 3 nights in Apr 2023

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La amabilidad del staff y los dueños es excelente, la ubicación está perfecta , y las instalaciones muy acogedoras.

10/10 Excellent

MARIANNE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un hotel boutique nuevecito, con atencion super personalizada, sus dueños super agradables y atentos a todas tus necesidades, las habitaciones super comodas y limpias, la comida deliciosa, las camas riquisimas!! ya hice mi segunda reserva!!