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Ganesha Hotel

1.0 star property

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Photo gallery for Ganesha Hotel

Terrace/patio
Design Room, Private Bathroom, City View
Terrace/patio
Design Room, Private Bathroom, City View
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Spa
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Avenida 5 de mayo #4, San Cristóbal de las Casas, CHIS, 29240
  • Mesoamerican Museum of Jade
    ‪3 min walk‬
  • San Cristóbal de las Casas Cathedral
    ‪3 min walk‬
  • Santo Domingo Handicraft Market
    ‪8 min walk‬
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    ‪72 min drive‬

Room options

View all photos for Design Room, 1 King Bed, Private Bathroom, City View

Design Room, 1 King Bed, Private Bathroom, City View

Design Room, 1 King Bed, Private Bathroom, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Design Room, 1 King Bed, Private Bathroom, Courtyard Area

Design Room, 1 King Bed, Private Bathroom, Courtyard Area | Bathroom

Design Room, 1 King Bed, Private Bathroom, Courtyard Area

  • Sleeps 2
  • 1 King Bed

View all photos for Design Double Room, 1 Double Bed, Private Bathroom

Design Double Room, 1 Double Bed, Private Bathroom

Design Double Room, 1 Double Bed, Private Bathroom

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Cabin, Private Bathroom

Design Cabin, Private Bathroom

Design Cabin, Private Bathroom

  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Cabin, Multiple Beds, Private Bathroom

Design Cabin, Multiple Beds, Private Bathroom

Design Cabin, Multiple Beds, Private Bathroom

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 1 Twin Bed

View all photos for Design Room, Private Bathroom, City View

Design Room, Private Bathroom, City View

Design Room, Private Bathroom, City View

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

Similar properties

Reception

VOE HOTEL

  • Parking included
  • Free WiFi
  • Business services
  • Laundry
4.6 out of 5, Wonderful, (20)
The price is €21
for 1 room
includes taxes & fees
29 Mar - 30 Mar
VOE HOTEL

About this property

Ganesha Hotel

Hotel with spa services, a short walk to San Cristóbal de las Casas Cathedral
Spa services, dry cleaning, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a garden are onsite.
Ganesha Hotel offers 9 accommodations with hair dryers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Our customers tell us they can't get enough of the helpful staff at Ganesha Hotel. During your stay, you're just a quick walk from San Cristóbal de las Casas Cathedral. Enjoy features like free WiFi in public areas, plus dry cleaning service and spa services.
  • Free WiFi
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Steps from Plaza 31 de Marzo and Mesoamerican Museum of Jade
As a guest of Ganesha Hotel, you'll find spa services, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Ganesha Hotel also features a garden, laundry facilities, and dry cleaning/laundry services. You'll have access to the health club at a partner property.

This San Cristóbal de las Casas hotel is smoke free.

Room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Room service

More

  • Heating
  • LED lighting
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 1:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Ganesha Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ganesha 5 Mayo Hotel San Cristobal de las Casas
Ganesha 5 Mayo Hotel
Ganesha 5 Mayo San Cristobal de las Casas
Ganesha 5 Mayo
Ganesha 5 De Mayo San Cristobal De Las Casas
Ganesha 5 de Mayo
Ganesha Hotel Hotel
Ganesha Hotel San Cristóbal de las Casas
Ganesha Hotel Hotel San Cristóbal de las Casas

Ganesha Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 54 out of 77 reviews
Rating 8 - Good. 9 out of 77 reviews
Rating 6 - Okay. 4 out of 77 reviews
Rating 4 - Poor. 4 out of 77 reviews
Rating 2 - Terrible. 6 out of 77 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the architecture and room
Stayed 4 nights in Nov 2024

6/10 Okay

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 7 nights in Aug 2024

2/10 Terrible

Noel

Disliked: Staff & service
Stayed 5 nights in Aug 2024

8/10 Good

Harold

Stayed 4 nights in Mar 2024

10/10 Excellent

Galilea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper cómodo y bien ubicado

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was huge with beautiful furnishings. Staff was helpful with transportation and the breakfast was very good too.
Stayed 3 nights in Nov 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was well presented. Staff were friendly and helpful. Breakfast was adequate and filling. Wifi was good.
Stayed 3 nights in Oct 2023

10/10 Excellent

Shonen

Liked: Staff & service
The staff was super helpful. Everyone at the hotel was so kind and assisted me in every way possible. They have a small restaurant in the hotel with breakfast which is included in the price. The Decour of the hotel is lovely and the room was beautifully appointed. Because of the kind attention from stuff I would stay there again in a heartbeat. Also, it is located in the historic area of the city and is only minutes away from everything you would want to see or need. I enjoyed my stay and the stuff also was very Attentive in cleaning and keeping my room. Neat during my stay of several days.
Stayed 5 nights in Oct 2023

10/10 Excellent

Angelica

Stayed 6 nights in Sep 2023

10/10 Excellent

Blanca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Desde que llegas, hasta que te retiras te tratan excelente todos sus empleados son excelentes personas siempre atentos por Si tienes alguna duda o requieres alguna recomendación tanto para ir a comer algún lugar o tomar algunos que están al rededor de la Ciudad san Cristobal de las casas. Espero volver pronto y poder estar ahí de nuevo saludos a todo su personal.
Stayed 4 nights in Sep 2023

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price is a bit confusing as large rooms are the same as small rooms. I asked about monthly discounts and not much. I stayed another week because the staff was excellent at every level. Perfect 5☆
Stayed 4 nights in Sep 2023

10/10 Excellent

Michael

Liked: Cleanliness
Peace and quiet staffing was excellent an very friendly
Stayed 2 nights in May 2023

6/10 Okay

ELOISA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Excellent location walking distance to the center and many restaurants. Front desk personnel very friendly. The breakfast was very random almost same every day. I have to have breakfast somewhere else on my last day. They wanted to charge me if I wanted milk for my coffee . I rented the cabana which have drainage smell, it’s to small and no cable on the TVs.
Stayed 3 nights in Nov 2022

10/10 Excellent

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy a gusto el hotel
Stayed 3 nights in Dec 2021

2/10 Terrible

Enelida

Stayed 1 night in Sep 2021

10/10 Excellent

Blanca

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A must to visit
It's a small cozy place, really nice. You can rest and the privacy is awesome. I will go back on my next trip to San Cristobal. So close to downtown and the amenities that you won't miss anything. I loved their security measures and their room policies. I've found the place for me to stay.
Stayed 3 nights in Jul 2021

10/10 Excellent

Candelario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Hotel concept
Amazing place, clean room and service. Really close to downtown.
Stayed 1 night in Jan 2020

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
My Review
It's a hostal, but it's relatively well kept, clean, and in a good area. I'm leaving a low review because the description said that we would have a private bathroom. There's only one room that does. Our room was tiny, so as a couple it was hard to unpack our stuff. It might be ok if you're single and traveling alone.
Stayed 3 nights in Aug 2019

10/10 Excellent

ELSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Very good experience, very helpful front desk (Sr. Carlos). Close to downtown, just keep on mind, there is not television, but since you only need sleep and go it is ok.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Bathroom is lacking - there were no shower curtains and no hangers or shelves to hang clothes or a towel.
Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2019

4/10 Poor

Verified traveller

Stayed 4 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel does not have any signs outside indicating , i dont know why. The onlybvisible name is a tiny strip of paper unddr the front door bell ring. Hotel is very central, clean, staff js super, just be mindful of convsrsations out in the lobby area late at night, since its a couryars, everyone can hear,
Stayed 1 night in Sep 2018

8/10 Good

KAREN ESTEFANIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen hotel, sus instalaciones, su gente amable y atenta, buena limpieza. El único pequeño problema es los ruidos en la noche (de la calle y de un antro)
Stayed 5 nights in Sep 2024