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Casa del Alma Hotel Boutique & Spa

4.0 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Casa del Alma Hotel Boutique & Spa

Building design
Building design
Junior Suite | Living area
Terrace/patio
Couples treatment room(s), sauna, hot tub, steam room, aromatherapy

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Gym
  • Spa
  • Parking included
  • 24/7 front desk
  • Free WiFi
  • Housekeeping

Explore the area

Map
Calle 16 de Septiembre no. 24, Barrio de Mexicanos, San Cristóbal de las Casas, CHIS, 29200
  • Mesoamerican Museum of Jade
    1 min walk
  • San Cristóbal de las Casas Cathedral
    4 min walk
  • Casa del Alma Hotel Boutique & Spa
    1 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    94 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite (Master)

Suite (Master)

Suite (Master)

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Casa del Alma Hotel Boutique & Spa

Beaux Arts San Cristóbal de las Casas hotel in De La Merced with a full-service spa
This smoke-free hotel features a full-service spa, a health club, and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, massage/treatment rooms, and conference space.
Casa del Alma Hotel Boutique & Spa offers 27 accommodations with safes and bathrobes. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This San Cristóbal de las Casas hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a health club and a sauna.
The onsite spa has 3 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Casa del Alma Hotel Boutique & Spa. During your stay, you're just a quick walk from Mesoamerican Museum of Jade. You'll find features like free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi and wired Internet
  • Free self parking
  • Treat yourself to hot stone massages or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance, and a porter
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from Mesoamerican Museum of Jade and 4 minutes by foot from San Cristóbal de las Casas Cathedral
  • Airport shuttle service available for a fee
Casa del Alma Hotel Boutique & Spa offers its guests a full-service spa, a health club, and a sauna. WiFi and wired Internet are free in public spaces. Event space at this hotel measures 409 square feet (38 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Casa del Alma Hotel Boutique & Spa. Free self parking is available.

This Beaux Arts San Cristóbal de las Casas hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (409 square feet of space)
  • A meeting room

Spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment room(s)
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 60
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Down duvet
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa del Alma Hotel Boutique & Spa

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 650.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2400 per vehicle (roundtrip, maximum occupancy 3)
  • Rollaway bed fee: MXN 650.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Casa del Alma Hotel Boutique & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Casa Alma Boutique
Casa Alma Boutique San Cristobal de las Casas
Casa Alma Hotel Boutique
Casa Alma Hotel Boutique San Cristobal de las Casas
Casa Del Alma Hotel Boutique & Spa San Cristobal De Las Casas
Casa del Alma Hotel Boutique Spa
Casa Del Alma Boutique & Spa
Casa del Alma Hotel Boutique Spa
Casa del Alma Hotel Boutique & Spa Hotel
Casa del Alma Hotel Boutique & Spa San Cristóbal de las Casas

Casa del Alma Hotel Boutique & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 206 out of 259 reviews" "
Rating 8 - Good. 35 out of 259 reviews" "
Rating 6 - Okay. 13 out of 259 reviews" "
Rating 4 - Poor. 4 out of 259 reviews" "
Rating 2 - Terrible. 1 out of 259 reviews" "

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel highly recommended.
Stayed 1 night in Sep 2024

10/10 Excellent

Saúl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is excellent, great view from our junior suite to the city and the staff very friendly and resourceful.
Stayed 6 nights in Aug 2024

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, conveniently in the heart of the town recommended.
Stayed 5 nights in Aug 2024

10/10 Excellent

Leif

Stayed 4 nights in Jul 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel close to the city center
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Shabbir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and outstanding front desk staff. Special thanks to Miss Kristell for proving excellent service.
Stayed 4 nights in May 2024

10/10 Excellent

Jo

Stayed 2 nights in Apr 2024

10/10 Excellent

RONY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Carlos Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The place is excellent!
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael, Palos Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to shopping and tourist destinations
Stayed 2 nights in Jan 2024

10/10 Excellent

Julizza

Stayed 2 nights in Jan 2024

10/10 Excellent

Arantxa

Stayed 1 night in Dec 2023

10/10 Excellent

Felix

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2023

10/10 Excellent

carlos javier

Stayed 1 night in Nov 2023

8/10 Good

Miguel

Stayed 1 night in Nov 2023

10/10 Excellent

YVETTE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2023

6/10 Okay

Cristhian

Stayed 3 nights in Sep 2023

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is very friendly and helpful. The installations are good and you feel safe.
Stayed 3 nights in Sep 2023

6/10 Okay

Cecilia

Stayed 1 night in Aug 2023

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel!
Stayed 1 night in Jul 2023

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived in the morning after a long night bus ride. We requested to just leave our luggage until our room was ready and were so happy when we were told that a room was available and we could check in early. The hotel is absolutely beautiful with spacious and beautiful rooms. It is conveniently located within a block of the town center. We wish we could have stayed longer.
Stayed 2 nights in Jul 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Casa del Alma 2 times and I love this small boutique hotel. It’s lovely and quiet and the staff is great. The restaurant has great food prepared by the chef and the presentation is always beautiful and very tasty. ( try de chipilin soup) It’s close to the cathedral and the main passages and museums. You can walked everywhere from this location. I definitely recommend it and when I go back to Dan Cristóbal de las casas I will definitely stay there again. It has only 27 suite rooms.
Stayed 2 nights in May 2023

10/10 Excellent

Rockford, North Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had booked with Hotel Bo but because they were doing renovations we were transferred over to Casa del Alma. Had a terrific stay at this hotel. Not sure why I would want to go to hotel Bo for an extra $70 a night. This place had everything. In particular the people at the front desk were extremely helpful
Stayed 3 nights in May 2023

10/10 Excellent

DANA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, centrally located, great customer service, staff very attentive to our needs.
Stayed 2 nights in Apr 2023