Colonial San Cristóbal de las Casas hotel in Santa Lucía with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a refrigerator in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
Casa Azabache offers 8 accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Rooms open to patios. These individually decorated accommodations have separate dining areas and include desks. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the shared/communal kitchen. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Casa Azabache, you're just a quick walk from San Cristóbal de las Casas Cathedral. Features include free WiFi in public areas, plus concierge services and laundry facilities.
Free WiFi (speed: 25+ Mbps)
Services include a concierge, tour or ticket assistance, and luggage storage
Within a 10-minute walk of San Cristóbal de las Casas Cathedral and Foro Cultural Kinoki
As a guest of Casa Azabache, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casa Azabache also features a garden, coffee/tea in a common area, and concierge services.
This Colonial San Cristóbal de las Casas hotel is smoke free.
Languages
English, French, Italian, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Coffee/tea in a common area
Family friendly
Laundry facilities
Separate dining area
Conveniences
Library
Water dispenser
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Laundry facilities
Luggage storage
Tour/ticket assistance
Outdoors
Garden
Terrace
Spa
Massages
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have any lifts
Handrails in stairwells
Step-free path to entrance
Upper floors accessible by stairs only
Well-lit path to entrance
More
At least 80% of lighting from LEDs
Communal living room
Living plant wall
Local artist showcase
Local culture and ecosystem education
Locally owned and organised tours and activities
Shared fridge
Smoke-free property
Water dispenser
Room amenities
Bedroom
Bed sheets
Blackout drapes/curtains
Down duvet
Bathroom
Hairdryer
Shampoo
Shower
Soap
Toilet paper
Towels
Food and drink
Dining room
Shared kitchen access
More
Access via exterior corridors
Desk
Guidebooks/recommendations
Individually decorated
Laptop-friendly workspace
LED light bulbs
Local maps
Policies
Check-in
Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets and service animals are not allowed at Casa Azabache
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
We should mention
Pets and service animals are not allowed on site.
Property is also known as
Casa Azabache Guesthouse San Cristobal de las Casas
Casa Azabache Guesthouse
Casa Azabache San Cristobal de las Casas
Casa Azabache Hotel
Casa Azabache San Cristóbal de las Casas
Casa Azabache Hotel San Cristóbal de las Casas
Casa Azabache Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Very cute hotel. Great location, close to downtown. Large room, but low ceiling. We bumped our heads a few times with the beams.
Sara
Stayed 2 nights in Apr 2022
6/10 Okay
Laura
7 Nov 2021
Liked: Cleanliness, staff & service
Disliked: Room comfort
Bonito y amables, mala insonorozacion
El staff es muy amable y te ayudan con todo. el hotel es muy bonito y nuevo. sin embargo nos tocó la habitación de la entrada y no existe nada de insonorización por lo que se oia absolutamente todo y no pudimos dormir. fueron muy amables y como estaba lleno y no nos podian ofrecer otro cuarto, nos reembolsaron la segunda noche y nos cambiamos de hotel. recomiendo solicitar un cuarto al fondo o la habitacion de arriba porque en ese caso lo recomendaria mucho
I dont know where to start but even before checking in i felt welcomed. The staff were super friendly and professional and treated me like family. The one only disadvantage was that the surrounding was a bit noisy. In short, amazing stay ,amazing price, amazing staff
This was a great and easy place to stay. Very independent. 1 communal kitchen. No restaurant service. 24h opened.
We stayed in the suite which was spacious and with a very comfortable bed. Since it is in the “attic” it was a bit low for my tall husband.
Great for a week stay!
The place is beautiful, but our first 3 days were a bit noisy. it was surprisingly loud, due to other guests. The staff was very kind.
We stayed in the suite, and it has a nice view; if you're a little taller than standard height, mind your head due to lower ceiling.
besides that, it was all good. It's a great location, 10 minutes walking to the main plaza.
Hot water all the time, and a little kitchen area if you need something.
I'd recommend to bring your own water.
They provided us with parking, which it was very helpful.
An Excellent Place!!! I got a room for my Mom's Vacation and she was sooo Happy about Everything: The room, the security of the place, the professionalism and kindness of the Staff, the Downtown Location, the price, etc. I'm So Very Grateful for making her stay special!!!
Gloria
Stayed 3 nights in Jan 2019
2/10 Terrible
Charlie
8 Jul 2024
Liked: Staff & service, amenities
Lugar tranquilo
Charlie
Stayed 1 night in Jun 2024
2/10 Terrible
Natalia, Tuxtla Gutiérrez
Travelled with family
30 Apr 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
Es una propiedad bonita pero tiene muchos aspectos a mejorar. No pudimos descansar por el ruido del boiler a cada rato, colocado afuera de la puerta de mi habitación. No tienen cortinas para bloqueo de luz, se escucha como tocan el timbre a toda hora. Al hacer check in yo ya había pagado por esta plataforma y ellos me volvieron a cobrar y en total se me reflejó un cargo 3 veces de la misma noche de hospedaje. No respetaron que había solicitado habitación para 4 personas y éramos 3 pero me cobraron uno extra. Tardamos aprox 25 min en lograr hacer el check in porque encima que me cobraron más, no se apuraban en darme el acceso. No cuentan con estacionamiento, así que el carro queda en la calle, que es angosta. Me dieron el número del gerente para solucionar el cobro y éste fue grosero y me colgó la llamada.
Lo mejor sin duda es la ubicación, cerca del andador Guadalupano y del centro histórico. El personal muy amable y atento. Las instalaciones muy cómodas, la pequeña excepción fue su calentador de agua para la ducha ya que no es continua. Pero sin duda lo recomiendo y volvería.
En general todo estuvo muy bien, el lugar es muy bonito y tiene una excelente ubicación, a unas cuantas cuadras del andador Guadalupe. El servicio y atención fueron de lo mejor. Si acaso, lo único incómodo fue su calentador de agua de la ducha ya que no era constante. Pero de ahí en más, todo fue agradable
Gutes Preis-Leistungsverhältnis sofern eigenes Bad
Einfaches aber schönes und gut gelegenes Hostel. Sehr ruhige Zimmer, sofern man eines im Innenhof hat. Es hiess zwar, dass das Badezimmer nur mit einem anderen Zimmer geteilt wird; letztendlich aber hat auch das Personal, sowie andere Gäste die früher angereist oder später abgereist sind das gleiche Badezimmer genutzt. Kostenlose Wasserspender und Möglichkeit was zu kochen.