Casa Azabache

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Casa Azabache

Deluxe Suite, 1 King Bed
Courtyard
Studio Suite, 2 Queen Beds
Studio Suite, 2 Queen Beds
Café

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Laundry
  • 24/7 front desk
  • Kitchen
  • Housekeeping
  • Free WiFi

Explore the area

Map
46 Francisco León, Barrio de Santa Lucía, San Cristóbal de las Casas, CHIS, 29250
  • Foro Cultural Kinoki
    6 min walk
  • Santo Domingo Handicraft Market
    7 min walk
  • Café Museo Café
    8 min walk
  • Tuxtla Gutierrez (TGZ-Angel Albino Corzo Intl)
    92 min drive

Room options

Basic Double Room, Shared Bathroom

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Azabache

Colonial San Cristóbal de las Casas hotel in Santa Lucía with a 24-hour front desk
Along with coffee/tea in a common area, this smoke-free hotel has a refrigerator in a common area and concierge services. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk, and a library are onsite. Housekeeping is available on request.
Casa Azabache offers 8 accommodations, which are accessible via exterior corridors and feature hair dryers and blackout drapes/curtains. Rooms open to patios. These individually decorated accommodations have separate dining areas and include desks. Beds feature down comforters. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Guests can make use of the shared/communal kitchen. Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
During your stay at Casa Azabache, you're just a quick walk from San Cristóbal de las Casas Cathedral. Features include free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi (speed: 25+ Mbps)
  • Services include a concierge, tour or ticket assistance, and luggage storage
  • Within a 10-minute walk of San Cristóbal de las Casas Cathedral and Foro Cultural Kinoki
As a guest of Casa Azabache, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. Casa Azabache also features a garden, coffee/tea in a common area, and concierge services.

This Colonial San Cristóbal de las Casas hotel is smoke free.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Separate dining area

Conveniences

  • Library
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Handrails in stairwells
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • At least 80% of lighting from LEDs
  • Communal living room
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • Shared fridge
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet

Bathroom

  • Hairdryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Dining room
  • Shared kitchen access

More

  • Access via exterior corridors
  • Desk
  • Guidebooks/recommendations
  • Individually decorated
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Casa Azabache

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Casa Azabache Guesthouse San Cristobal de las Casas
Casa Azabache Guesthouse
Casa Azabache San Cristobal de las Casas
Casa Azabache Hotel
Casa Azabache San Cristóbal de las Casas
Casa Azabache Hotel San Cristóbal de las Casas

Casa Azabache Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 26 out of 43 reviews" "
Rating 8 - Good. 13 out of 43 reviews" "
Rating 6 - Okay. 1 out of 43 reviews" "
Rating 4 - Poor. 0 out of 43 reviews" "
Rating 2 - Terrible. 3 out of 43 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Catherine

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel. Very chilled and pretty location. A little noisy at night with noise from next door and the street, but not the hotel’s fault st all
Stayed 3 nights in Jul 2023

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very cute hotel. Great location, close to downtown. Large room, but low ceiling. We bumped our heads a few times with the beams.
Stayed 2 nights in Apr 2022

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Room comfort
Bonito y amables, mala insonorozacion
El staff es muy amable y te ayudan con todo. el hotel es muy bonito y nuevo. sin embargo nos tocó la habitación de la entrada y no existe nada de insonorización por lo que se oia absolutamente todo y no pudimos dormir. fueron muy amables y como estaba lleno y no nos podian ofrecer otro cuarto, nos reembolsaron la segunda noche y nos cambiamos de hotel. recomiendo solicitar un cuarto al fondo o la habitacion de arriba porque en ese caso lo recomendaria mucho
Stayed 2 nights in Oct 2021

10/10 Excellent

Karim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb from A to Z!
I dont know where to start but even before checking in i felt welcomed. The staff were super friendly and professional and treated me like family. The one only disadvantage was that the surrounding was a bit noisy. In short, amazing stay ,amazing price, amazing staff
Stayed 1 night in May 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was a great and easy place to stay. Very independent. 1 communal kitchen. No restaurant service. 24h opened. We stayed in the suite which was spacious and with a very comfortable bed. Since it is in the “attic” it was a bit low for my tall husband. Great for a week stay!
Stayed 2 nights in Feb 2021

8/10 Good

indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
The place is beautiful, but our first 3 days were a bit noisy. it was surprisingly loud, due to other guests. The staff was very kind. We stayed in the suite, and it has a nice view; if you're a little taller than standard height, mind your head due to lower ceiling. besides that, it was all good. It's a great location, 10 minutes walking to the main plaza. Hot water all the time, and a little kitchen area if you need something. I'd recommend to bring your own water. They provided us with parking, which it was very helpful.
very nice little patio
stair to the suite
Stayed 5 nights in Sep 2020

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 4 nights in Jan 2020

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Amazing property, excellent service, bathroom/ room very clean, and good location. I highly recommend this place.
Stayed 1 night in Apr 2019

8/10 Good

Flor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small, but very neat, clean and cozy place. Staff really nice. There are dishes and all things needed if you want to cook.
Stayed 3 nights in Mar 2019

10/10 Excellent

Gloria, USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Excellent Place!!! I got a room for my Mom's Vacation and she was sooo Happy about Everything: The room, the security of the place, the professionalism and kindness of the Staff, the Downtown Location, the price, etc. I'm So Very Grateful for making her stay special!!!
Stayed 3 nights in Jan 2019

10/10 Excellent

Ana karen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Charlie

Liked: Staff & service, amenities
Lugar tranquilo
Stayed 1 night in Jun 2024

2/10 Terrible

Natalia, Tuxtla Gutiérrez

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Es una propiedad bonita pero tiene muchos aspectos a mejorar. No pudimos descansar por el ruido del boiler a cada rato, colocado afuera de la puerta de mi habitación. No tienen cortinas para bloqueo de luz, se escucha como tocan el timbre a toda hora. Al hacer check in yo ya había pagado por esta plataforma y ellos me volvieron a cobrar y en total se me reflejó un cargo 3 veces de la misma noche de hospedaje. No respetaron que había solicitado habitación para 4 personas y éramos 3 pero me cobraron uno extra. Tardamos aprox 25 min en lograr hacer el check in porque encima que me cobraron más, no se apuraban en darme el acceso. No cuentan con estacionamiento, así que el carro queda en la calle, que es angosta. Me dieron el número del gerente para solucionar el cobro y éste fue grosero y me colgó la llamada.
Stayed 1 night in Apr 2024

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volvería sin duda
Lo mejor sin duda es la ubicación, cerca del andador Guadalupano y del centro histórico. El personal muy amable y atento. Las instalaciones muy cómodas, la pequeña excepción fue su calentador de agua para la ducha ya que no es continua. Pero sin duda lo recomiendo y volvería.
Stayed 6 nights in Oct 2023

8/10 Good

diana maribel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniente
En general todo estuvo muy bien, el lugar es muy bonito y tiene una excelente ubicación, a unas cuantas cuadras del andador Guadalupe. El servicio y atención fueron de lo mejor. Si acaso, lo único incómodo fue su calentador de agua de la ducha ya que no era constante. Pero de ahí en más, todo fue agradable
Stayed 1 night in Nov 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandra

Stayed 1 night in Dec 2022

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Betzabé

Stayed 1 night in Aug 2022

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastisk sted med hjælpsom personale
Stayed 3 nights in Jan 2022

8/10 Good

Carolina

Liked: Staff & service, property conditions & facilities, room comfort
Gutes Preis-Leistungsverhältnis sofern eigenes Bad
Einfaches aber schönes und gut gelegenes Hostel. Sehr ruhige Zimmer, sofern man eines im Innenhof hat. Es hiess zwar, dass das Badezimmer nur mit einem anderen Zimmer geteilt wird; letztendlich aber hat auch das Personal, sowie andere Gäste die früher angereist oder später abgereist sind das gleiche Badezimmer genutzt. Kostenlose Wasserspender und Möglichkeit was zu kochen.
Stayed 2 nights in Nov 2021

10/10 Excellent

Manuel Miguel, Ciudad Juárez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy amable, ubicacion muy buena facil de acceso a zonas de san cristobal, y condicones del establecimiento percetas.
Stayed 4 nights in Jan 2021

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020