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Hotel San Carlos Plaza

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Carlos Plaza

3 outdoor pools
On the beach
Property map
Standard Room, 2 Double Beds
Outdoor wedding area

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
  • Spa
  • 24/7 front desk
  • Laundry
  • Pool
  • Pet-friendly

Explore the area

Map
Paseo Mar de Bermejo, Los Algodones, San Carlos, SON, 85506
  • Los Algodones
    3 min drive
  • Cerro Tetakawi
    4 min drive
  • Joey Bistro Restaurant
    1 min walk
  • Guaymas, Sonora (GYM-General Jose Maria Yanez Intl.)
    29 min drive

Room options

View all photos for Standard Room, 2 Double Beds

Premium bedding, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel San Carlos Plaza

Beachside hotel with 3 outdoor pools
Spend the day playing on the beach then return to dine at one of Hotel San Carlos Plaza's 2 restaurants. Change of towels is available on request.
Hotel San Carlos Plaza offers 173 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels.

Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

3 outdoor swimming pools are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and massages.
Our customers tell us they can't get enough of the helpful staff at Hotel San Carlos Plaza. During your stay, you'll be within walking distance of Los Algodones. Free WiFi in public areas, free self parking, and 3 outdoor pools are available.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Take a swim in the 3 outdoor pools
  • Services include a concierge, tour or ticket assistance, and a porter
  • Just a 3-minute drive from Los Algodones and a few minutes from Cerro Tetakawi
  • Pets welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a grocery/convenience store. WiFi is free in public spaces. Hotel San Carlos Plaza offers its guests 3 outdoor swimming pools. Event space at this hotel measures 244 square feet (23 square meters) and includes conference space. Spa services, a terrace, and gift shops/newsstands are also featured at Hotel San Carlos Plaza. The hotel can provide concierge services and wedding services. Free self parking is available.

Smoking is allowed in designated areas at this 3-star San Carlos hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 12:30 PM.
Hotel San Carlos Plaza has 2 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–12:30 PM: MXN 250-300 for adults and MXN 250-300 for children
  • 2 restaurants

Things to do

  • 3 outdoor pools
  • Designer shops
  • Private picnics
  • Shopping
  • Spa services

Family friendly

  • 3 outdoor pools
  • Children's games
  • Corner/local shop
  • Laundry facilities

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Laundry facilities
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space (244 square feet)
  • Meeting rooms - 5

Outdoors

  • Beachfront location
  • Outdoor furniture
  • Terrace

Spa

  • Massage - deep-tissue

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Communal living room
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Bath
  • Hairdryer
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Chef
  • Guidebooks/recommendations
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: MXN 1000 per pet, per night
  • Maximum 1 (weight limit: 33 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 250 to 300 for adults, and MXN 250 to 300 for children
  • Pet fee: MXN 1000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

HOTEL SAN CARLOS PLAZA Hotel
HOTEL SAN CARLOS PLAZA San Carlos
HOTEL SAN CARLOS PLAZA Hotel San Carlos

Hotel San Carlos Plaza Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 100 out of 273 reviews" "
Rating 8 - Good. 69 out of 273 reviews" "
Rating 6 - Okay. 54 out of 273 reviews" "
Rating 4 - Poor. 28 out of 273 reviews" "
Rating 2 - Terrible. 22 out of 273 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Ismael Aidan

Liked: Cleanliness, staff & service
Safe place, it was fun to stay there!
Stayed 2 nights in Sep 2024

10/10 Excellent

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for families
A great place to stay for families. 3 pools. Lots of water slides and other kiddie stuff. There is even a full size carousel in the lobby! The food is actually very good. The pool water was about 95F during our early September stay.
Stayed 3 nights in Aug 2024

8/10 Good

Juan Victor

Travelled with family and small children
Liked: Staff & service
Está la aclaración que se está remodelando el hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Reuben

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All is good
Stayed 3 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel great customer service
Stayed 1 night in Aug 2024

4/10 Poor

ANA

Disliked: Cleanliness, staff & service, property conditions & facilities
Need to check pool Lights and no enough pool Towels. Pool need deep clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favorite hotel in San Carlos
Love this hotel, excellent room, beach, restaurants, you have everything you need in this hotel for your amazing vacations
Stayed 2 nights in Jul 2024

6/10 Okay

Miguel

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
Good: Next to beach, pool, food. Bad: Old hotel, Old furniture, hidden fees while @ check in
Stayed 3 nights in Jul 2024

10/10 Excellent

Manuel

Great hotel!
Amazing hotel with great views!!
Stayed 1 night in Jul 2024

4/10 Poor

Maria

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs some serious remodeling, hotels rooms and bathrooms.
Stayed 2 nights in Jul 2024

2/10 Terrible

Wendy

Disliked: Property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

BERTA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative thing about this property is the wifi is spotty at best. Everything else was fantastic! We tried this hotel for the first time instead of our usual and was disappointed the large pool was under construction before the busy season. We were not told ahead of time of the inconvenience and the staff was very nice, apologetic and made arrangements for us to have the best time possible. They really went above and beyond once they heard we were disappointed. We ended up having a great stay and i would definitely go back again. The rooms are clean, staff very friendly and helpful and the breakfast buffet is yummy and convenient.
Stayed 3 nights in May 2024

6/10 Okay

claudia

Liked: Cleanliness
EXCELENTE UBICACIÓN. FALTA MUCHO
Positivo: tiene alberca templada y la playa es apta para asolearte y nadar. Camas muy comodas. El servicio de Spa que está instalaciones muy bueno. El servicio restaurabt Arbolitos muy bueno. Negativo: servicio desayuno buffet pésimo. Escaso en fruta y otros productos/bandejas vacias. Lento en área de huevos. Pocos.meseros. Del ala que dá al fraccionamiento se oye un ruido constante. Que dicen no saber de que es y en la noche se escucha tanto que interrumpe el sueño. En baño la tuberias y salidas de agua viejas, por lo que el chorro de agua es lento. Y el baño se dificulta. No te permiten ingresar con bebidas ni al cuarto, ni a hotel . Te hacen firmar que te cobraran 800 pesos. Y en alberca es muy dificil que te den servicio de bebidas.
Stayed 2 nights in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice beach hotel
Older hotel in a great location. Incredible views. Good restaurant on site. Quiet room, just a little dated. Great parking, and nice beach.
Stayed 2 nights in Apr 2024

2/10 Terrible

Matthew, Lees Summit

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Deanne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
A wonderful location in dire need of renovations. Broken window treatments/blinds - wood-rot in door frames, slippery tile throughout - showers were terrible and impossible to use. “Ocean View” was not an “Ocean View” Pools not heated - chairs in room had filthy fabric on cushions and from 1980’s - broken table in room - I could continue but won’t. Fantastic staff & beautiful spa. Pizza was delicious and a great breakfast buffet! Work on improving the property and its interior it will be an amazing resort!
Stayed 4 nights in Mar 2024

8/10 Good

Sonja

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We LOVED the fact that this hotel is RIGHT on the beach and you can walk a mile down the sandy beach to the Sunset bar/grill !!! The sunsets are PHENOMENAL !!!! The property is beginning to look a bit dilapidated....stained towels, blood on the comforter, clogged toilet, and in general needs a good painting inside the room and out on the balcony. But if management gets a grip on these issues, we would highly recommend this property to families (especially with young kids). The heated pool, water slides, pirate ships, horse carousel in the lobby, and water play land are PERFECT for kids. And the thatch hut bar located overlooking the beach is PERFECT for adults to grab a cold beverage while enjoying the ocean !!!!
Stayed 5 nights in Mar 2024

8/10 Good

Martha, Gilbert

Travelled with family
Liked: Cleanliness, amenities
It’s a really nice place. Unfortunately, for us it was very inconvenient and unsafe. We had my elderly mom with us in her wheelchair, and it seemed that the hotel staff didn’t care about giving us a handicap accessible room or maybe the hotel didn’t have any. Not sure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place
Stayed 1 night in Mar 2024

10/10 Excellent

Lourdes

Liked: Cleanliness
Stayed 2 nights in Mar 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful marvelous place
What an amazing place and a rare gem . Great views and pools and great friendly staff . So impressed and worth the time and money and a wonderful relaxing beautiful surprise . One of best hotel experiences ever !
Stayed 1 night in Feb 2024

10/10 Excellent

Alan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful rare find
Absolutely outstanding place and a rare gem and find . Scenic , great staff , great pools and great food. Absolutely wonderful experience !
Stayed 1 night in Feb 2024

2/10 Terrible

Alan

Stayed 1 night in Jan 2024