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Palau Hotel

3.0 star property

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Photo gallery for Palau Hotel

Standard Room
Reception
Hallway
Daily continental breakfast (PHP 100.00 per person)
Front of property

Reviews

4.0 out of 10

Popular amenities

  • Gym
  • 24/7 front desk
  • Breakfast available
  • Parking included
  • Laundry
  • Housekeeping

Explore the area

Map
Locsin St, San Carlos City, Western Visayas, 6027
  • Sipaway Island Pier
    ‪4 min drive‬
  • Mayana Peak
    ‪28 min drive‬
  • Canlaon City Sports and Cultural Center
    ‪34 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Business Room

In-room safe, desk, iron/ironing board, free WiFi

Business Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room

Deluxe Room

Deluxe Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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About this property

Palau Hotel

Hotel in San Carlos City with a fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness center and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and laundry facilities.
Palau Hotel offers 30 air-conditioned accommodations with safes. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
During your stay at Palau Hotel, you'll be close to Sipaway Island Pier. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Continental breakfast served daily for a fee
  • Amenities include laundry facilities, an elevator, and coffee/tea in a common area
  • Onsite recreation includes a gym
  • 1.3 mi (2.1 km) from Sipaway Island Pier and 12.1 mi (19.5 km) from Mayana Peak
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. The business-friendly Palau Hotel also features a fitness center, coffee/tea in a common area, and concierge services. Self parking is free.

This 3-star San Carlos City hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to 10:00 AM.
Palau Hotel has a restaurant on site.

Languages

English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: PHP 100 for adults and PHP 100 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Concierge services
  • Housekeeping (daily)

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from March 31 2022 to January 1 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Palau Hotel

Children and extra beds

  • Children are welcome.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: PHP 1000 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately PHP 100.00 for adults and PHP 100.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Palau Hotel Hotel
Palau Hotel San Carlos City
Palau Hotel Hotel San Carlos City

Palau Hotel Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 1 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 1 out of 2 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

TING Tiew Hee PETER

Hotel. Com non registered with palau hotel canlao.
This hotel was not registered online booking with your hotels.com. thus the booking offers was not accepted by the hotel palau for my 7 days stayed.. I ended up paying the complete full rates of 11,850pesos. This should not be happening. The refunds exercise should be implemented to customer like me...
Stayed 7 nights in Jan 2025

6/10 Okay

anthony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth the money
Nice hotel but would have been much better if they had a pool.
Stayed 1 night in Jun 2021