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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • San Antonio SeaWorld
    ‪8 min drive‬
  • Lackland Air Force Base Visitor Center
    ‪9 min drive‬
  • Aquatica San Antonio Waterpark
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Room amenity

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

In-room safe, desk, laptop workspace, iron/ironing board

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is €143
for 1 room
includes taxes & fees
7 May - 8 May
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

Hotel in San Antonio with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Lackland Air Force Base and 9 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 642 out of 1038 reviews
Rating 8 - Good. 212 out of 1038 reviews
Rating 6 - Okay. 76 out of 1038 reviews
Rating 4 - Poor. 48 out of 1038 reviews
Rating 2 - Terrible. 60 out of 1038 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Burney

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

My forever go-to hotel

My 1st time at this hotel. The lobby was tremendous and spacious. I can’t even describe it. The front desk personnel were very, very, nice. I requested a ground floor room and they gave me one. Super ! The room was adequate size and the t.v. was on with a personal welcome on it. The beds were so comfortable.There were more than enough towels and sundries. The breakfast was super with a large variety of foods. A nice patio with several tables and chairs. I am definitely staying at this hotel every time I come to San Antonio from now on. Absolutely!
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Tina

Liked: Property conditions & facilities

Great check in

Check in was extremely fast and Sara was amazing; super friendly.
Stayed 1 night in Jan 2025

10/10 Excellent

Roberto

Stayed 1 night in Dec 2024

10/10 Excellent

Jesus

Travelled with family, Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Dec 2024

10/10 Excellent

Ruben A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Dawn

Liked: Property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Krystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

glenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Gregorio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Clean and smelled good. Also loved the breakfast. Very yummy. Rosa and Raul, that prepared the breakfast downstairs, eggs….potatoes, crunchy bacon…..were very intentive to all of us breakfast motel stayers, while we were making our plates…. They also had some amazing homemade Salsita!!!! Sabroso🙌 So tasty!! Thank you again ❤️❤️❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Gary

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service
Very nice place near from river walk
Stayed 1 night in Dec 2024

10/10 Excellent

Damian

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel with friendly Staff, complete breakfast, an indoor pool, and pet friendly, 15 min from the Alamo, 20 min from Six Flags. Hi Recommended.
Stayed 1 night in Jan 2025

10/10 Excellent

Esmeralda

Everything was good
Stayed 1 night in Jan 2025

4/10 Poor

Hilda

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Disastrous check in and lots of confusion with room assignment.
Stayed 2 nights in Dec 2024

2/10 Terrible

Shanti

Stayed 3 nights in Sep 2024

10/10 Excellent

Julissa

Stayed 1 night in Dec 2024

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy New Year 2025

Friendly Staff, Clean and quiet. Would definitely stay here again!
Stayed 1 night in Jan 2025

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I usually reserve double bed rooms, but will occassionally reserve a king size bed room. This trip I reserved a room with a king size bed. While the room was nice (decor/style), upon entering we were surprised to find the size of the room small/tight with the king size bed taking up the majority of the room space. Viewing the room on the website, it did not appear to be this small as most king size rooms are spacious for comfort to move around the room. A close relative who traveled with us reserved a double room which was very spacious. Double beds will be our standard here, or a king size suite. Checking out, returning home, and viewing my checking account, the second issue was my card being charged multiple charges, one a double charge and another charge a different smaller amount versus one final rate for my two day stay. While I did get resolve after three to four calls, this was not kosher, as the double charge/funds were held in my account for two to three days before being released. Going forward I will use my secondary account. On a positive note, the breakfast selections were very good and the dining area was very spacious. The hotel lobby decor is very nice, impressive. with a warmth/comfortableness to it. The quality of the hotel rooms, the quality of the body wash/lotion, etc. are nice gestures/pluses. The staff at check in were hospitable.
Stayed 2 nights in Dec 2024

2/10 Terrible

Amineh

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Took about 20 minutes for someone to come to front desk to check me in.
Stayed 1 night in Jan 2025

10/10 Excellent

Analisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at this hotel. Loved it will be coming back for sure. Easy check in, clean rooms, great snacks.
Stayed 1 night in Dec 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024