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Tru by Hilton San Antonio Lackland Sea World

2.5 star property

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Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)
Exterior
Lobby
Business centre

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    ‪6 min drive‬
  • Ingram Park Mall
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1002)
The price is €156
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About this property

Tru by Hilton San Antonio Lackland Sea World

San Antonio hotel in Far West Side with free breakfast and a 24-hour fitness center
This smoke-free hotel features an indoor pool, a 24-hour fitness center, and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a business center, and dry cleaning are onsite.
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Tru by Hilton San Antonio Lackland Sea World. During your stay, you'll be close to Lackland Air Force Base. Features include free WiFi in public areas and free self parking, plus an indoor pool.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a business center, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 13 minutes by car from Lackland Air Force Base and 15 minutes from San Antonio River
  • Cats and dogs welcome for a fee
Tru by Hilton San Antonio Lackland Sea World offers its guests an indoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. There's an onsite business center. Free breakfast is served daily. Barbecue grills, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Tru by Hilton San Antonio Lackland Sea World. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free on-the-go breakfast daily from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1001 reviews
Rating 8 - Good. 202 out of 1001 reviews
Rating 6 - Okay. 76 out of 1001 reviews
Rating 4 - Poor. 48 out of 1001 reviews
Rating 2 - Terrible. 59 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Danita

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The first room we were given had a maintenance worker in there and the second room was filthy. The floors were sticky and there was dirt on the soap bottles in the shower. The pool area was unkempt. No towels. Saw a cockroach in the lobby. Very disappointing stay. Won’t be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Roxanna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were new into town for our sons graduation and we absolutely enjoyed our stay!The staff was so friendly and helpful. The breakfast was delicious and fresh. The rooms, lobby, and common spaces were so clean.
Stayed 3 nights in Nov 2024

2/10 Terrible

Richard

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was bad my truck was broken into the second night of our stay . We were not the only ones other vehicles as well . Management is aware but does not care.do not stay here.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kassandra

Stayed 2 nights in Oct 2024

10/10 Excellent

Jamerick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely needs night security
The hotel in itself was very good we stayed here because it had a heated indoor pool and my daughter loves to swim however on the second night there was some kind of birthday party and many many children in the pool. My daughter is autistic and there is no way she was dealing with all the loud noise from all those children. So one day was lost for the main reason we stayed at the hotel. Also the second morning I was out walking around and noticed a couple pickup trucks had broken windows. Turned out there were about 11 vehicles with broken windows. The police showed up shortly and started taking statements luckily our vehicle did not get smashed into but I was told that was the third time this month at that same Hotel that Vehicles had been vandalized and broken into. I don't think I would stay there again even though the hotel itself was very nice
Stayed 2 nights in Nov 2024

10/10 Excellent

Guadalupe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and safe environment
Stayed 2 nights in Nov 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the clean room. Breakfast was also very delicious and Rosa is very friendly and attentive in the breakfast area. Very loving. We recommend the hotel to anyone in the San Antonio area. 5 stars across for us. Thank you.👍😀
Stayed 1 night in Nov 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Steve

Not bad
Stayed 2 nights in Nov 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Ivonne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super friendly and hospitable. The property is very clean and welcoming.
Stayed 1 night in Nov 2024

8/10 Good

Ronald

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room were ok but we didn’t have a microwave and my husband killed a roach . Overall the stay were ok. Y’all might need to get an exterminator to stay down all the rooms.
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice environment
Stayed 1 night in Nov 2024

10/10 Excellent

crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and was great and convent to af base
Stayed 3 nights in Oct 2024

10/10 Excellent

Vianey

Stayed 1 night in Nov 2024

8/10 Good

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a good value for your money and it is in a good location surrounded by restaurants. There are also 2-3 options for grocery, quick snacks, personal toiletry runs. The room was clean, the bathroom is ok, but the shower stall needs to be cleaned thoroughly. There was a strand or 2 of hair left in the stall when I arrived. There might also be a safety concern—the lock to the door does not completely bolt. I can turn the bolt in the lock position but the cylinder on the bolt does not connect with the door frame. Or it might be already locked/bolted just by having the bolt in the lock position. I did not get to mention this to any hotel staff, I felt safe enough. But knowing if the door is completely bolted would be better.
Stayed 6 nights in Oct 2024

10/10 Excellent

LEVI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
It's a great place and definitely will comeback when we get the opportunity. Great lobby, spacious parking, nice location, plenty of amenities, delicious breakfast, and friendly staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Audelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff are very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness
Property/room was clean and safe. Staff was friendly enough. The area was not scenic but was rather convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Placido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reliable. Sleep in comfort. Good breakfast.
We always look for Tru when ever possible. Very clean hotels. Great night sleep. And breakfast is always good.
Stayed 1 night in Oct 2024

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024