Tru By Hilton San Antonio Downtown Riverwalk

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Tru By Hilton San Antonio Downtown Riverwalk

Lobby
Exterior
Outdoor pool
Point of interest
Point of interest

Reviews

7.8 out of 10

Good

Popular amenities

  • Parking available
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
901 E Houston St, San Antonio, TX, 78205
  • Shops at Rivercenter
    3 min walk
  • Morton's The Steakhouse
    5 min walk
  • San Antonio Station
    12 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    10 min drive

Room options

Room, 1 King Bed

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub (Hearing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Tru By Hilton San Antonio Downtown Riverwalk

Family-friendly San Antonio hotel in Downtown San Antonio with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. Weekly housekeeping is available.
Tru By Hilton San Antonio Downtown Riverwalk offers 95 air-conditioned accommodations with safes and complimentary weekday newspapers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision.

Our customers tell us they enjoy the free breakfast at Tru By Hilton San Antonio Downtown Riverwalk. During your stay, you're just a quick walk from River Walk. Enjoy features like free WiFi in public areas, plus an outdoor pool and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 3-minute walk from Shops at Rivercenter and 6 minutes by foot from Alamo
  • Cats and dogs welcome for a fee
Tru By Hilton San Antonio Downtown Riverwalk offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. An arcade/game room, multilingual staff, and coffee/tea in a common area are also featured at the family-friendly Tru By Hilton San Antonio Downtown Riverwalk. For a fee, parking is available.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (USD 35 per night; includes in/out privileges)
  • Wheelchair-accessible van parking available
  • Free off-site parking within 0.25 mi

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Table football
  • Outdoor pool

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor entertainment area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Games
  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Heating

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch LCD TV
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru Hilton San Antonio Downtown Riverwalk Hotel
Tru Hilton Riverwalk Hotel
Tru Hilton San Antonio Downtown Riverwalk
Tru Hilton Riverwalk
Tru By Hilton San Antonio Downtown Riverwalk Hotel
Tru By Hilton San Antonio Downtown Riverwalk San Antonio
Tru By Hilton San Antonio Downtown Riverwalk Hotel San Antonio

Tru By Hilton San Antonio Downtown Riverwalk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 458 out of 1011 reviews" "
Rating 8 - Good. 218 out of 1011 reviews" "
Rating 6 - Okay. 145 out of 1011 reviews" "
Rating 4 - Poor. 95 out of 1011 reviews" "
Rating 2 - Terrible. 95 out of 1011 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tiffany

Stayed 3 nights in Sep 2024

6/10 Okay

Amos, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristiano

Stayed 2 nights in Sep 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Francis

Liked: Property conditions & facilities
It’s alright.
Stayed 1 night in Sep 2024

2/10 Terrible

Lorenza

Travelled with family
Disliked: Staff & service, property conditions & facilities
The experience was horrible valet lost car key first night was not able to attend any events I had planned and the charged me for the rooms when they verbally told me they was gonna comp the rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Martin

Liked: Amenities, property conditions & facilities
My stay at Tru by Hilton was definitely a 5 star experience, liked the location became it was walking distance to everything and the rooms are really nice and the staff also. Would definitely recommend it and plan to stay here again
Stayed 1 night in Sep 2024

8/10 Good

VALERIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was ok , hotel was great the morning breakfast was tooo , only thing was the outside no parking having to pay to park under the freeway .. and 4 am this morning we had ppl banging on door drunk and were screaming
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesomeness
Was amazing and comforting staff greets you as you walk in every time and the vibe there was awesome definitely booking again next trip
Stayed 1 night in Sep 2024

8/10 Good

Kimberly

Liked: Cleanliness, property conditions & facilities
Good
Stayed 3 nights in Jun 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

D Ann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Tamarika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great!! The one thing that was not perfect was the 3rd party parking.
Stayed 2 nights in Sep 2024

8/10 Good

Enrique

Liked: Amenities
Staff was really helpful
Stayed 3 nights in Sep 2024

6/10 Okay

Delisa

Travelled with family
Liked: Staff & service
The property is nice and staff is awesome!But the area and distance to the riverwalk is horrible.Property has no parking it’s either valet or parking lots!
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Travelled with family
Liked: Amenities
It was wonderful
Stayed 4 nights in Sep 2024

10/10 Excellent

Miguel

Stayed 1 night in Aug 2024

10/10 Excellent

Alberto

Liked: Cleanliness, amenities, property conditions & facilities
Valet parking 35 per stay not per night
Stayed 2 nights in Aug 2024

10/10 Excellent

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Michelle

Stayed 4 nights in Jul 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
I loved my stay at the Hilton only complaint I had was valet and how long it takes them to get your car to you and it was really expensive
Stayed 2 nights in Aug 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service. Bed was really comfortable
Stayed 2 nights in Aug 2024

6/10 Okay

linda

Travelled with family, Business traveller
Liked: Staff & service
The staff was exceptional! The lobby was great! The fitness room was a nice experience. The elevator seemed old and rickety. The breakfast food quality seemed below standard although prepared well and gave a good appearance did not seem quality ingredients. Not a fan of the actual room. Definitely stayed in way cheaper and lower standard hotels with much more higher quality rooms. I did not feel safe in the room.
Stayed 2 nights in Aug 2024