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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Pool
Terrace/patio
Lobby
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪9 min walk‬
  • La Cantera Golf Club
    ‪4 min drive‬
  • Six Flags Fiesta Texas
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Garden Inn San Antonio At The Rim

Pool
Pet-friendly
Free WiFi
Restaurant
4.0 out of 5, Very good, (1005)
The price is €116
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hilton Garden Inn San Antonio At The Rim

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free parking, a short walk to The Rim Shopping Center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 accommodations with air conditioning. Cable television is provided. This San Antonio hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Tru By Hilton San Antonio At The Rim, Tx's great location. During your stay, you're just a quick walk from The Rim Shopping Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

Entertainment

  • TV channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 496 out of 750 reviews" "
Rating 8 - Good. 146 out of 750 reviews" "
Rating 6 - Okay. 61 out of 750 reviews" "
Rating 4 - Poor. 22 out of 750 reviews" "
Rating 2 - Terrible. 25 out of 750 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Cindy

Liked: Cleanliness, property conditions & facilities
Really nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Rosie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dinorah, Mission

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Nallely

Disliked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

abelardo

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Stayed 2 nights in Oct 2024

6/10 Okay

Maria Elena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was friendly and helpful, room clean and comfortable beds but lobby and elevators were very dirty, someone vomited in the front lobby and it was only semi cleaned. We had to see it everytime we walked by. Also waiting to get in the elevator since only one was working. We chose this location because it is a newer hotel but we’re disappointed. Location is great
Stayed 3 nights in Oct 2024

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great. Simple straightforward. Nice enough
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great staff. Highly recommend. The rooms are just the right size for my wife and I.
Stayed 2 nights in Oct 2024

6/10 Okay

Christopher

Stayed 1 night in Sep 2024

8/10 Good

Lance

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mike

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff was very friendly and courteous. The free breakfast and coffee was also great.
Stayed 1 night in Oct 2024

10/10 Excellent

Zayda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jeremiah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Aya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tru is one of my families favorite hotels to stay in for how clean everything is! Thank you for a wonderful experience always!
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Staff great
Stayed 2 nights in Oct 2024

10/10 Excellent

Enwelum

Stayed 3 nights in Oct 2024

10/10 Excellent

Vincent, Any city

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Never booked with his hotel before, I had my doubts, but after my stay, I will book this location again for certain. Everything is within walking distance.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Exceptional customer service! Clean, convenient, quiet and cold rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Miriam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was fast! The staff was great! Very clean. The only thing was the breakfast it was okay but definitely can offer more. I highly recommend for the location, the staff and cleanliness.
Stayed 2 nights in Oct 2024

10/10 Excellent

Trena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed our stay at Tru by Hilton. This is a very nice area with lots of restaurants and shopping. The hotel staff were very nice and the hotel was clean and neat. The pool was a little too cold, but my granddaughter enjoyed it. Price was very reasonable. Breakfast was good.
Stayed 3 nights in Oct 2024

8/10 Good

stewart

Stayed 2 nights in Sep 2024

10/10 Excellent

Matt

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Oct 2024