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Tru By Hilton San Antonio At The Rim, Tx

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Tru By Hilton San Antonio At The Rim, Tx

Lobby
Terrace/patio
Pool
Terrace/patio
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Gym
    Gym
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
5639 Rim Pass, San Antonio, TX, 78257
  • The Rim Shopping Center
    9 min walk
  • La Cantera Golf Club
    4 min drive
  • Six Flags Fiesta Texas
    6 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    22 min drive

Room options

Room, 1 King Bed, Accessible (Mobility, Walk-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Room
Spark By Hilton San Antonio Northwest near Six Flags
Pool
Breakfast included
Pet-friendly
Parking included
4.1 out of 5, Very good, (661)
The price is €96
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Spark By Hilton San Antonio Northwest near Six Flags

About this property

Tru By Hilton San Antonio At The Rim, Tx

Hotel with free parking, a short walk to The Rim Shopping Center
Along with a 24-hour fitness center, this hotel has a 24-hour business center and a business center. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru By Hilton San Antonio At The Rim, Tx offers 106 accommodations with air conditioning. Cable television is provided. This San Antonio hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of Tru By Hilton San Antonio At The Rim, Tx's great location. During your stay, you're just a quick walk from The Rim Shopping Center. Free WiFi in public areas, free self parking, and a 24-hour gym are available.
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, a 24-hour business center, and a car charging station
  • Onsite recreation includes a 24-hour gym
  • Guests have good things to say about the accommodations for the cleanliness and overall comfort
  • 9 minutes by foot from The Rim Shopping Center and a 4-minute drive from The Shops of La Cantera
  • Cats and dogs welcome for a fee
Public spaces have free WiFi. You'll find a 24-hour business center on site. The business-friendly Tru By Hilton San Antonio At The Rim, Tx also features a 24-hour fitness center, a front-desk safe, and an elevator. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible van parking available

Things to do

  • 24-hour fitness centre

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Towels

Entertainment

  • TV channels

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru By Hilton San Antonio At The Rim, Tx Hotel
Tru By Hilton San Antonio At The Rim, Tx San Antonio
Tru By Hilton San Antonio At The Rim, Tx Hotel San Antonio

Tru By Hilton San Antonio At The Rim, Tx Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 465 out of 696 reviews" "
Rating 8 - Good. 134 out of 696 reviews" "
Rating 6 - Okay. 55 out of 696 reviews" "
Rating 4 - Poor. 21 out of 696 reviews" "
Rating 2 - Terrible. 21 out of 696 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay. First night clerk when we arrived was a little standoffish but the rest of the crew was great! Breakfast was good. Second night we had issues with other guests. Lots of noise and jumping off the beds. Called front desk twice to assist with noise
Stayed 2 nights in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept room and facilities. Nice area to stay in with good dinning and shopping close by.
Stayed 1 night in Aug 2024

4/10 Poor

Fernando

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Room was not clean, paper in the floor in bathroom and trash liners were not installed in waste basket.
Stayed 1 night in Aug 2024

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
highly recommended
Stayed 1 night in Aug 2024

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Great place close to La Cantera and the Rim
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Your staff displayed excellent customer service from the very warm welcome to the assistance I received when had questions upon departure.
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Kimball

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Karena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed one night with my teenage son. We enjoyed using the pool table in the lobby. Room was clean, but quite small compared to similar hotels we have stayed in. No coffeemaker or microwave in the room, just a mini-fridge. (These details were probably in the room description, but I didn’t look that closely.) Several electrical outlets in the room were not working; we had to try multiple outlets to get the lamps to work. Never could get one bedside lamp to come on. Walls/ceiling were very thin. Heard our upstairs neighbor walking/shuffling around at 6am and had to put on some white noise to drown it out. Breakfast was adequate. So, overall we had what we needed, but probably wouldn’t stay here again.
Stayed 1 night in Aug 2024

8/10 Good

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location close to very good shopping and near Fiesta Texas!
Stayed 1 night in Aug 2024

10/10 Excellent

Laila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

lucia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennefer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed it
Very clean, nice place. We enjoyed it
Stayed 1 night in Jul 2024

10/10 Excellent

Rosalinda

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are super clean, lobby/ breakfast area is super cute and modern, pool is nice and breakfast was good!
Stayed 1 night in Aug 2024

2/10 Terrible

Charles

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Terrible
Out truck got broken into in their parking lot No cameras The room looked like a dorm room I felt I was in college Won’t stay again
Stayed 1 night in Jul 2024

10/10 Excellent

Rodrigo

Stayed 1 night in Jul 2024

8/10 Good

Brandy

Travelled with family
The stay was ok nice room For a getaway only issue I had was the man at the desk at check in was very rude. Went up door would t lock we asked another worker he was so sweet he tried could not get it to work said he would go down and let them know at front desk. Came back up and said the man at desk said not his problem maintenance would be in the am we got it to work.
Stayed 1 night in Aug 2024

10/10 Excellent

Ramon

Stayed 1 night in Jul 2024

6/10 Okay

Irma

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Midnight interruption!!!
The facilities was great, however the customer service was not professional @ all the receptionist calls in the middle of the night 2-3 am wakes us up to tell us we are being to loud obviously got the wrong room & then asked if we knew if was the people next to us well hello we were all asleep have no idea which could have been addressed differently by having her go upstairs & find out where the noise was coming from instead off just calling & waking up people!
Stayed 1 night in Jul 2024

10/10 Excellent

Kristi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location to UTSA campus. Plenty of restaurants and shopping near by!
Stayed 1 night in Jul 2024

10/10 Excellent

Jo Ann

Room
We had a great stay with no problems. Rooms are a little small but clean.
Stayed 1 night in Jul 2024

6/10 Okay

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

4/10 Poor

viridiana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Brianna

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
None
Stayed 1 night in Jul 2024