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TownePlace Suites by Marriott San Antonio Northwest at The RIM

2.5 star property

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Photo gallery for TownePlace Suites by Marriott San Antonio Northwest at The RIM

Property amenity
Indoor pool, outdoor pool
Food and drink
Exterior
Fridge, microwave, stovetop, dishwasher

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
17934 LA CANTERA PARKWAY, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪6 min walk‬
  • Eisenhower Park
    ‪20 min walk‬
  • Six Flags Fiesta Texas
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed (Mobility Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Flat-screen TV

Suite, 1 Bedroom, Non Smoking

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Non Smoking

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed (Hearing Accessible)

Individually decorated, individually furnished, desk, laptop workspace

Studio, 1 King Bed (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

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About this property

TownePlace Suites by Marriott San Antonio Northwest at The RIM

Hotel with free breakfast, a short walk to The Rim Shopping Center
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free weekend breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a meeting room are onsite. Housekeeping is available on request.
TownePlace Suites by Marriott San Antonio Northwest at The RIM offers 109 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at TownePlace Suites by Marriott San Antonio Northwest at The RIM. During your stay, you're just a quick walk from The Rim Shopping Center. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served on weekends
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Take a swim in the indoor and outdoor pools
  • Amenities include newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 1-minute drive from The Rim Shopping Center and 6 minutes from Six Flags Fiesta Texas
  • Pets welcome for a fee
TownePlace Suites by Marriott San Antonio Northwest at The RIM offers its guests an indoor pool, an outdoor pool, and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center and a meeting room. Free breakfast is served on weekends. The business-friendly TownePlace Suites by Marriott San Antonio Northwest at The RIM also features barbecue grills, coffee/tea in a common area, and laundry facilities. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free buffet breakfast on weekends from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available weekends 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Business centre
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dishwasher
  • Microwave
  • Fridge
  • Stovetop

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per accommodation, per stay
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Towneplace Stes RIM Marriott
Towneplace Suites SAN Antonio NT

TownePlace Suites by Marriott San Antonio Northwest at The RIM Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 248 out of 350 reviews
Rating 8 - Good. 52 out of 350 reviews
Rating 6 - Okay. 22 out of 350 reviews
Rating 4 - Poor. 17 out of 350 reviews
Rating 2 - Terrible. 11 out of 350 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Stephen S

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved this hotel! The beds we so comfy and it was super clean and had plenty of room!! Will be back for sure!
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Dialena

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien en la propiedad.
Stayed 1 night in Oct 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, accessible , secured more a fact
Stayed 2 nights in Oct 2024

8/10 Good

Veronica

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great 👍
Stayed 1 night in Oct 2024

10/10 Excellent

Kyra

Stayed 2 nights in Sep 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean friendly staff great breakfast!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Karina

Stayed 1 night in Aug 2024

4/10 Poor

Mariana Paola

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell in the second floor was twrrible...someone is cooking and the smell was so bad
Stayed 1 night in Jul 2024

10/10 Excellent

Arturo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lindy

Stayed 1 night in Jul 2024

2/10 Terrible

Saul

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
The hotel was filled with construction workers partying with loud music in the parking lot, common areas, hallways and some rooms. A prostitute kept slamming out room’s door looking for a guy. I called front desk and the issues didn’t stop until 2 p.m. I do not recommend this hotel for families with children.
Stayed 1 night in Jul 2024

4/10 Poor

Ivan

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Because of the hotel being pet-friendly the hallway of the second floor smelled like animal and kind of like animal waste.
Stayed 4 nights in Jul 2024

10/10 Excellent

Emily

Stayed 2 nights in Jul 2024

8/10 Good

Joe

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Fairly new property, conveniently located at center of great shopping district
Stayed 2 nights in Jul 2024

10/10 Excellent

Marco Tulio

Stayed 1 night in Jun 2024

10/10 Excellent

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100
Stayed 2 nights in Jun 2024

8/10 Good

Lori, Riverton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was very comfortable. Kitchen area was great, staff was friendly. Breakfast was average and the shower leaked and made a puddle on the bathroom floor. We absolutely enjoyed our stay here!
Stayed 4 nights in Jun 2024

10/10 Excellent

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Amber

Business traveller
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Had to wait 30 minutes to check on because nobody was at the desk or would answer the phone. This also made me feel unsafe because nobody was near the entrance door and people were walking in and out
Stayed 11 nights in Jun 2024

10/10 Excellent

JOSE G

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024