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Thompson San Antonio - Riverwalk, by Hyatt

5.0 star property

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Photo gallery for Thompson San Antonio - Riverwalk, by Hyatt

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Breakfast, lunch and dinner served
Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)
Egyptian cotton sheets, premium bedding, down duvets, minibar
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • Pet-friendly

Explore the area

Map
115 Lexington Avenue, San Antonio, TX, 78205
  • River Walk
    ‪12 min walk‬
  • Henry B. González Convention Center
    ‪16 min walk‬
  • Market Square
    ‪2 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪11 min drive‬

Room options

View all photos for Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed

Thompson Suite with 1 King Bed

  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed

Riverwalk Suite with 1 King Bed

  • 81 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed

Serenity Suite with 1 King Bed

  • 84 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

Studio Suite, 1 King Bed (Studio Suite with 1 King Bed)

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, Accessible (Riverwalk View, Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, down duvets, minibar

Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 33 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Thompson San Antonio - Riverwalk, by Hyatt

Art Deco hotel with a full-service spa and a 24-hour fitness center
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Thompson San Antonio - Riverwalk, by Hyatt offers 162 accommodations with MP3 docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Microwaves and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Thompson Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open select days.
Our customers tell us they can't get enough of the helpful staff at Thompson San Antonio - Riverwalk, by Hyatt. During your stay, you're just a quick walk from San Antonio River. You'll find features like free WiFi in public areas, plus a full-service spa and an outdoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Drinking and dining options include a restaurant, a poolside bar, and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, body scrubs, or detox wraps at Thompson Spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the bar
  • Within a 15-minute walk of River Walk and Shops at Rivercenter
  • Dogs welcome for free
  • Pet-friendly amenities are available, including food and water bowls
Thompson San Antonio - Riverwalk, by Hyatt offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour fitness center, spa services, and a terrace are also featured at the luxury Thompson San Antonio - Riverwalk, by Hyatt. Parking is available for a fee.

This Art Deco San Antonio hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.
Landrace Restaurant - This restaurant serves breakfast, lunch, and dinner.
The Moon’s Daughters - This rooftop bar specializes in Mediterranean cuisine. Open daily.
Cenote Pool Bar - Onsite bar. Open select days.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Secured, covered valet parking on site (USD 61.70 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 65 for adults and USD 15 to 70 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Cenote Pool Bar
  • Landrace Restaurant
  • The Moon’s Daughters

Things to do

  • 24-hour gym
  • Art gallery
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (104 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium digital channels
  • MP3 dock
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Microwave on request
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk, smart lock

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.00 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.55 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 30 to 65 for adults, and USD 15 to 70 for children
  • Covered valet parking fee: USD 61.70 per night (in/out privileges)
  • Rollaway bed fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Thompson San Antonio - Riverwalk, by Hyatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 500 out of 707 reviews
Rating 8 - Good. 101 out of 707 reviews
Rating 6 - Okay. 60 out of 707 reviews
Rating 4 - Poor. 23 out of 707 reviews
Rating 2 - Terrible. 23 out of 707 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel. Very good service.
Stayed 1 night in Dec 2024

10/10 Excellent

James

Great property
Stayed 1 night in Dec 2024

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The overall color scheme was black - that made it sort of depressing. the room had one chair, and few amenities. Pricey for what you got.
Stayed 2 nights in Dec 2024

10/10 Excellent

tsvi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Marquise, san diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service!
Stayed 1 night in Dec 2024

10/10 Excellent

Blake

Stayed 1 night in Nov 2024

10/10 Excellent

Mystique

Stayed 1 night in Nov 2024

10/10 Excellent

Kylah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Daniel

Stayed 2 nights in Nov 2024

10/10 Excellent

Maja

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
No complementary breakfast. As 5-star hotel, it should include complementary breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Thompson is on the quiet end of the riverwalk. We enjoyed the rooftop pool and the room was spacious and lovely with a sweeping view of the city.
Stayed 1 night in Nov 2024

10/10 Excellent

Samuel Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice sauna and hot steam room at the spa area. Heated pool on the roof. Really clean hotel and fantastic restaurant
Stayed 4 nights in Nov 2024

10/10 Excellent

Andrena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valley parking
Stayed 1 night in Nov 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel doesn’t seem 5 stars, mattress, pillows, and towels were very bad
Stayed 1 night in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

8/10 Good

Ivan, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except dining. The quality of the food was not 5 stars at all. The sheets too thick and the towels too rough. The customer service at the hotel was great though. Thank you
Stayed 1 night in Nov 2024

10/10 Excellent

Mehwish

It was a really good hotel. Just one problem that they charge extra for anything that you consume in the room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Winston

Stayed 2 nights in Oct 2024

10/10 Excellent

Lisa, Arlington

Stayed 1 night in Oct 2024

10/10 Excellent

Shraddha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shayla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, very sleek and modern.
Stayed 2 nights in Sep 2024

6/10 Okay

Renee

Travelled with partner
Liked: Staff & service
The building was beautiful, the staff was amazing but the view we thought we were getting wasn’t what we got. We wanted a balcony as Expedia showed and didn’t get. There was no microwave and the room was kind of small for the price we paid.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ryan

Stayed 1 night in Oct 2024

2/10 Terrible

David

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2024