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SureStay Plus Hotel by Best Western San Antonio North

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western San Antonio North

Exterior
Seasonal outdoor pool
Standard Room, 1 King Bed, Accessible, Non Smoking
Reception
Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
10815, I-35 Frontage Rd, San Antonio, TX, 78233
  • Morgan's Wonderland
    ‪2 min drive‬
  • Randolph Air Force Base
    ‪9 min drive‬
  • San Antonio Zoo and Aquarium
    ‪13 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed) | Private kitchen

Suite, 1 King Bed with Sofa bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

Days Inn by Wyndham Suites San Antonio North/Stone Oak

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (750)
The price is €116
for 1 room
includes taxes & fees
29 Mar - 30 Mar
Days Inn by Wyndham Suites San Antonio North/Stone Oak

About this property

SureStay Plus Hotel by Best Western San Antonio North

Hotel with free breakfast, near Morgan's Wonderland
A fitness center, a 24-hour business center, and a seasonal outdoor pool are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Weekly housekeeping is available.
SureStay Plus Hotel by Best Western San Antonio North offers 76 air-conditioned accommodations with coffee/tea makers and hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations.

This San Antonio hotel provides complimentary wireless Internet access. LED televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel by Best Western San Antonio North. During your stay, you'll be within walking distance of Morgan's Wonderland. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a 24-hour business center, laundry facilities, and a vending machine
  • Onsite recreation includes a gym
  • Just a 2-minute drive from Morgan's Wonderland and 9 minutes from Marion Koogler McNay Art Museum
SureStay Plus Hotel by Best Western San Antonio North offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi and wired Internet. You'll find a 24-hour business center on site. Free breakfast is available daily. SureStay Plus Hotel by Best Western San Antonio North also features a vending machine, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free on-the-go breakfast daily from 6:00 AM to 8:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LED TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay
  • Breakage deposit: USD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quality Inn San Antonio
Quality San Antonio
Econo Lodge Hotel San Antonio
Econo Lodge San Antonio
SureStay Plus Hotel Best Western San Antonio North
SureStay Plus Best Western San Antonio North
Surestay Plus By Best Antonio
SureStay Plus Hotel by Best Western San Antonio North Hotel

SureStay Plus Hotel by Best Western San Antonio North Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 293 out of 984 reviews
Rating 8 - Good. 258 out of 984 reviews
Rating 6 - Okay. 177 out of 984 reviews
Rating 4 - Poor. 124 out of 984 reviews
Rating 2 - Terrible. 132 out of 984 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Stayed 1 night in Nov 2024

2/10 Terrible

Tarcila Lily

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very disappointing. I felt unsafe I checked in then left . The room smelled like cheap men's cologne. It was worn the furniture was terrible the bed had a worn out bed skirt dirty . Curtains looked like they never got cleaned they too were dirty. The red couch had stains from god knows from soiled & very out dated. I started to itch like bugs were crawling on me. Window was filthy & couldnt be open to let air in.There was only a few cars in the parking. lot. Big hotel but nobody really there.the clerk was nice she showed me 2 rooms. Of course I didnt get a refund. I just wanted out of there.
Stayed 1 night in Nov 2024

10/10 Excellent

An

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean with a nice layout. The staff were all very kind. 5/5

4/10 Poor

Rosa

Travelled with family
Disliked: Staff & service, room comfort
No hot water.
The room didn't have any hot water.
Stayed 1 night in Nov 2024

4/10 Poor

Robyn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Matilda

Liked: Cleanliness
Stayed 2 nights in Oct 2024

2/10 Terrible

Rey

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ac didn't work, room smelled moldy. Pull out couch was dirty stained and smelled there was also an old filthy refrigerator in there
Stayed 2 nights in Oct 2024

10/10 Excellent

max

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Should look into having onsite security. Parking lot was full of people at 1-2 am. I get it that utility crews need a place to crash but it definitely isn’t a good look.
Stayed 1 night in Oct 2024

10/10 Excellent

Xiomara

Stayed 1 night in Oct 2024

2/10 Terrible

Tamara

Stayed 1 night in Oct 2024

6/10 Okay

Brittany

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Nakita

Stayed 1 night in Sep 2024

10/10 Excellent

Cristobal

Stayed 1 night in Jul 2024

2/10 Terrible

Stefanie

Stayed 1 night in Sep 2024

10/10 Excellent

Azucena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Renee

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a clean property and very dated. Needs to be remodeled or closed.
Stayed 2 nights in Aug 2024

8/10 Good

Tricia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

Erika

Stayed 1 night in Jun 2024

8/10 Good

Charles David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good, enjoy a good variety. Eggs were like out of a package, didn’t task like eggs. The sausage was not good what so ever, milk was warm. No other food availability
Stayed 1 night in Aug 2024

2/10 Terrible

Deisy

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The smell was horrible. Got changed into another room and it smelled like old moistured mold. The beds were dirty and it just felt dirty all over
Stayed 1 night in Aug 2024

2/10 Terrible

Amairani

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms had a humid or moldy smell.. one room smell like someone smoked in there and they are suppose to be non smoking rooms.. asked for air freshener and the front desk lady was rude and started getting upset because she claimed that she could not smell anything. I do not recommend.
Stayed 1 night in Aug 2024

4/10 Poor

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t expect much
The hotel was ok for value but the breakfast was barely edible. Beds were very noisy and room didn’t have AC going when we arrived so it was over 80 in the room. Location was convenient
Stayed 2 nights in Aug 2024

4/10 Poor

MICHELLE

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Vi

Stayed 1 night in Aug 2024