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SureStay Plus Hotel By Best Western San Antonio North 281 N

2.5 star property

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Photo gallery for SureStay Plus Hotel By Best Western San Antonio North 281 N

Property amenity
Exterior
Lobby
Egyptian cotton sheets, down duvets, blackout curtains
BBQ/picnic Area

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
11355 San Pedro Ave, San Antonio, TX, 78216
  • North Star Mall
    ‪4 min drive‬
  • McAllister Park
    ‪5 min drive‬
  • Alamo Quarry Market
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

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The price is €62
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includes taxes & fees
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About this property

SureStay Plus Hotel By Best Western San Antonio North 281 N

Hotel in San Antonio with free breakfast and a health club
This hotel features an outdoor pool, a health club, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a business center.
SureStay Plus Hotel By Best Western San Antonio North 281 N offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at SureStay Plus Hotel By Best Western San Antonio North 281 N. During your stay, you'll be close to North Star Mall. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Amenities include free lobby newspapers, a 24-hour business center, and laundry facilities
  • Onsite recreation includes a gym
  • Just a 4-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium
SureStay Plus Hotel By Best Western San Antonio North 281 N offers its guests an outdoor pool and a health club. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi.

You'll find a 24-hour business center on site. SureStay Plus Hotel By Best Western San Antonio North 281 N also features barbecue grills, coffee/tea in a common area, and complimentary newspapers in the lobby. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis.

Guests are served free buffet breakfast daily from 6 AM to 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Pool access available from 10 AM to 9 PM.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Antonio 281 N
SureStay Plus Hotel by Best Western San Antonio Airport

SureStay Plus Hotel By Best Western San Antonio North 281 N Reviews

Reviews

6.8
Rating 10 - Excellent. 308 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 172 out of 1005 reviews
Rating 4 - Poor. 115 out of 1005 reviews
Rating 2 - Terrible. 171 out of 1005 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Robin

Liked: Cleanliness
We arrived from our delayed flight around 2:30am. The gentelman manning the front desk was extremely slow and answered a phone call in the middle of helping us get to our room so we could get some much needed rest. Also, the pictures of this hotel are extremely outdated. We were informed they haven't had a waffle maker in years, they don't offer anything besides apples for fruit and the day we were there they just happened to not get their shipment of eggs so our only choice was frosted flakes (the milk was missing)- oh wait, the frosted was crossed out so we just got flakes.
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Stayed 1 night in Nov 2024

10/10 Excellent

Cubic Design and Construction

Stayed 3 nights in Nov 2024

10/10 Excellent

Leandro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

eduardo

Stayed 1 night in Oct 2024

4/10 Poor

Matthew

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Maricela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
Room was very dirty, and when I asked the housekeeper to sweep and mop my room she stated it was not her section. I had to go downstairs to see who was in charge of my room sections. Same girl I asked to help sweep my room was the same girl they sent to do it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Merri Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Casey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The reviews for this place are way off. Amenities include: No Elevator(hope your bag isn't too heavy to carry upstairs), a pathetic continental breakfast that can only feed 10 people(everything was almost gone within the first 45 minutes and somehow oatmeal packets were from 2019), unidentified red substance on your chair, unidentified brown substance on the ceiling, hearing planes takeoff and land all night, a bed that squeaks everytime you move(yes, every time...), a broken door latch, and a deadbolt that doesnt align with the slot. $100 deposit they asked for, and gave back before even checking the room. Use cash for this if you stay here. The room was decently clean, a/c blew cold, and the bed was clean but not comfy like reviews said.
Stayed 1 night in Nov 2024

8/10 Good

Monique

Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que por lo menos hable alguien español
Stayed 3 nights in Oct 2024

8/10 Good

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, not bad smells. Staff were kind and helpful. Price is great. No elevators though.
Stayed 1 night in Oct 2024

6/10 Okay

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price and room were great. Just there was some sewer smell in the restroom
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024

4/10 Poor

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Our room smelled like urine. Front desk came to mop but it did not help the smell.
Stayed 1 night in Oct 2024

6/10 Okay

Kei

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Roaches and problems.
Dirty towels were in the room when we arrived. Lots of cockroaches everywhere. Refrigerator leaked.
Stayed 2 nights in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a very good deal considering the price. Clean room, clean bathroom, nice bed and a good breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

David

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was subpar
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children
It was super HOT on the hallways , the A/C on the room take like 3 hours to work properly it was super hot , atm isn’t working , card machine isn’t working , only cash .
Stayed 1 night in Sep 2024