stayAPT Suites San Antonio-Lackland

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for stayAPT Suites San Antonio-Lackland

Courtyard
Full-sized fridge, microwave, oven, stovetop
Exterior
Double Queen Suite
Laundry room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Gym
    Gym
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Parking included
    Parking included

Explore the area

Map
9923 Ingram Rd, San Antonio, TX, 78251
  • Hill Country Golf Club
    5 min drive
  • San Antonio SeaWorld
    8 min drive
  • Aquatica San Antonio Waterpark
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    25 min drive

Room options

ADA King Suite

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

ADA Double Queen Suite

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Double Queen Suite

  • 46 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

King Suite

  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

stayAPT Suites San Antonio-Lackland

San Antonio hotel in Far West Side with free parking
A fitness center, laundry facilities, and barbecue grills are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a picnic area and a vending machine. Weekly housekeeping is available.
StayAPT Suites San Antonio-Lackland offers 88 accommodations with coffee/tea makers and hair dryers. These individually furnished accommodations have separate sitting areas and include double sofa beds and kitchen islands. 55-inch Smart televisions come with premium cable channels and Netflix. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with rainfall showerheads.

This San Antonio hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

Recreational amenities at the hotel include a fitness center.
StayAPT Suites San Antonio-Lackland's great location gets high marks from our customers. During your stay, you'll be close to Lackland Air Force Base. Enjoy features like free WiFi in public areas and free self parking, plus a gym.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Amenities include laundry facilities, an elevator, and a vending machine
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the location
  • 13 minutes by car from Lackland Air Force Base and 8 minutes from Lackland Air Force Base Visitor Center
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of stayAPT Suites San Antonio-Lackland, you'll find a fitness center, barbecue grills, and a vending machine. Public spaces have free WiFi. The business-friendly stayAPT Suites San Antonio-Lackland also features a picnic area, laundry facilities, and an elevator. Free self parking is available.

This San Antonio hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking available

Things to do

  • Fitness centre

Family friendly

  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave
  • Separate dining area
  • Sofa bed

Conveniences

  • Lift
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Double sofa bed
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Freezer
  • Kitchen
  • Kitchen island
  • Microwave
  • Oven
  • Fridge
  • Stovetop
  • Toaster

More

  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's stayAPT Suites mobile app before check-in

Access methods

Staffed front desk, lockbox

Pets

  • Pets: USD 25 per pet, per night, plus a deposit of USD 250.00 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 250.00 per stay
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 8:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and lockbox information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's stayAPT Suites mobile app before check-in.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

stayAPT Suites San Antonio-Lackland Hotel
stayAPT Suites San Antonio-Lackland San Antonio
stayAPT Suites San Antonio-Lackland Hotel San Antonio

stayAPT Suites San Antonio-Lackland Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 304 out of 425 reviews" "
Rating 8 - Good. 71 out of 425 reviews" "
Rating 6 - Okay. 27 out of 425 reviews" "
Rating 4 - Poor. 10 out of 425 reviews" "
Rating 2 - Terrible. 13 out of 425 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms and area was quiet.
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Lorena, Richmond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome!
Stayed 4 nights in Jul 2024

10/10 Excellent

Oladiran

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with family of 5, would visit again soon
Stayed 3 nights in Jul 2024

10/10 Excellent

Jade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

shiva

Liked: Cleanliness, staff & service, property conditions & facilities
Safe to stay and Close to Walmart
Stayed 3 nights in Aug 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. We enjoyed our stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 3 nights in Jul 2024

10/10 Excellent

Tomohito

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Cops next door was loud but other than that it was good
Stayed 7 nights in Jul 2024

8/10 Good

Dianne

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
What I did not like about this property is that the thermostat in the rooms would not go below 68. We normally keep ours around 65 at night. Two of the nights we were there vehicles were racing down the side street very loud.
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent 3 night stay for our 2 days at Sea World. My son is in a wheelchair and the ADA room was perfect for him.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shiquita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Gem of a place to stay
I was truly surprised and impressed when my family and I walked into the room. I was totally expecting it to be like a regular hotel, but it was more like an apartment. I really appreciate the full kitchen in there as we were able to buy and put groceries in the full size fridge, cook on the stove and it also have a dishwasher and a full sink. It was clean throughout upon entry. The tub was rather small but, clean so that’s a plus. But the bonus for me was there are two televisions in the unit!!! I highly recommend!!! Oh and seeing the welcome screen with my name was the highlight for me 😊 very pleased with our stay here! Thank you!
Stayed 3 nights in Aug 2024

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
It's just eh...
This place was just ok. It's really meant for long term stays but yet it's not stocked at all for even a short term stay. We had no hand soap, no paper towels, and half a roll of toilet paper until we asked the front desk for more. Poor water pressure. But the AC kicks booty So that's a plus. House cleaning does not come into your room the entire time. So if you just want a roof over your head and a squeaky bed too sleep on then you place will suffice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Starya

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024

8/10 Good

Robin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was very nice and welcoming. I liked that many restaurants were within a 5 minute drive. It was pretty convenient to Lackland AFB and we enjoyed the space with the living room to visit with family. They only have one entrance to parking open at night. It was very quiet. We didn’t hear anyone around us.
Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved staying here. Manager was amazing. The room had everything I needed and more. I travel to San Antonio several times a year. I have had treble experiences 9 out of ten times. The only way I know the room will be ok is if it’s $250-$450. Not anymore! This will be my new spot every time. So happy
Stayed 2 nights in Jul 2024

10/10 Excellent

zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Positives: great staff, laundry and gym, Rooms had separate sitting area/kitchen/bedroom Negative: rooms need to be cleaned better
Stayed 4 nights in Jul 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Jul 2024

2/10 Terrible

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024