SpringHill Suites by Marriott San Antonio NW at The Rim

3.0 star property

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Photo gallery for SpringHill Suites by Marriott San Antonio NW at The Rim

Outdoor pool
In-room safe, desk, laptop workspace, blackout curtains
Exterior
Property amenity
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Gym
  • 24/7 front desk

Explore the area

Map
18119 Talavera Rdg, San Antonio, TX, 78257
  • The Rim Shopping Center
    ‪14 min walk‬
  • The Shops of La Cantera
    ‪6 min drive‬
  • Six Flags Fiesta Texas
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪22 min drive‬

Room options

Studio, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Trundle Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed

Studio, 2 Queen Beds, Trundle Bed

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Studio, 2 Queen Beds, Trundle Bed (Hearing Accessible)

  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Twin Trundle Bed

Studio, 1 King Bed, Trundle Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

Studio, 1 King Bed, Trundle Bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 5
  • 1 King Bed and 1 Twin Trundle Bed

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About this property

SpringHill Suites by Marriott San Antonio NW at The Rim

Hotel with free breakfast, near The Rim Shopping Center
This smoke-free hotel features an outdoor pool, a health club, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite. Housekeeping is available once per stay.
SpringHill Suites by Marriott San Antonio NW at The Rim offers 128 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. 32-inch Smart televisions come with premium digital channels and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a health club.
Our customers tell us they can't get enough of the helpful staff at SpringHill Suites by Marriott San Antonio NW at The Rim. During your stay, you'll be within walking distance of The Rim Shopping Center. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the proximity to shopping
  • Just a 2-minute drive from The Rim Shopping Center and 6 minutes from The Shops of La Cantera
SpringHill Suites by Marriott San Antonio NW at The Rim offers its guests an outdoor pool and a health club. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Event space at this hotel measures 355 square feet (33 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott San Antonio NW at The Rim also features coffee/tea in a common area, laundry facilities, and dry cleaning/laundry services. Self parking is free.

This 3-star San Antonio hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:30 AM to 9:30 AM.
S-BAR - This bar serves light fare only. Happy hour is offered.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:30 AM to 9:30 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • S-BAR

Things to do

  • 24-hour gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 355 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Double sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: USD 0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 4 children 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

SpringHill Suites Marriott San Antonio NW Rim Hotel
SpringHill Suites Marriott NW Rim Hotel
SpringHill Suites Marriott San Antonio NW Rim
SpringHill Suites Marriott NW Rim
SpringHill Suites Marriott San Antonio NW Rim
SpringHill Suites Marriott NW Rim
SpringHill Suites Marriott San Antonio NW Rim Hotel
SpringHill Suites Marriott NW Rim Hotel
Hotel SpringHill Suites by Marriott San Antonio NW at The Rim
Springhill Suites San Antonio Northwest At The Rim
SpringHill Suites by Marriott San Antonio NW at The Rim Hotel

SpringHill Suites by Marriott San Antonio NW at The Rim Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 653 out of 1005 reviews
Rating 8 - Good. 193 out of 1005 reviews
Rating 6 - Okay. 88 out of 1005 reviews
Rating 4 - Poor. 39 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Natalie

Disliked: Cleanliness, property conditions & facilities, room comfort
Sewage smell and no elevator
Hotel smelled like sewage in the bathroom to the point we had to go buy air freshener and it continued to smell. Hotel should check it out in case there is something wrong with the toilet. Room 415. Elevator was broken the entire time we stayed and we had to bring our suitcases up 4 flights of stairs. Wouldn’t have minded that if it wasn’t 4 flights to a bathroom you had to hold your nose to use. Overall terrible experience and we wish we had stuck with Holiday Inn
Stayed 2 nights in Dec 2024

10/10 Excellent

Antonio Garcia, San Pedro Garza Garcia

Stayed 6 nights in Nov 2024

8/10 Good

Cristina

Stayed 5 nights in Dec 2024

6/10 Okay

Ambrosia

Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

JORDAN

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Could have been better
Elevators were broken. Not ideal for being on the third floor. Breakfast was ok. Lacking hot chocolate/tea options.
Stayed 1 night in Dec 2024

10/10 Excellent

antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well taken care off
Stayed 1 night in Dec 2024

10/10 Excellent

Isaac

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The entire time I stayed, the elevators only ran intermittently. One person was stuck for 15 minutes before they got them out. It may have been the holidays but for whatever reason the hotel seemed not too concerned about fixing the problem. They just put signs up and told you to use the stairs.
Stayed 3 nights in Dec 2024

6/10 Okay

Aristeo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place. Only complain is that they didn’t accept cash and this was not notified in advance!
Stayed 3 nights in Dec 2024

10/10 Excellent

ALMA Azeneth

Stayed 1 night in Nov 2024

10/10 Excellent

Katheryn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel room, i would stay again. Only thing was the elevator was out of service for a good while and we had to walk up 4 flights of stairs with a baby.
Stayed 2 nights in Dec 2024

10/10 Excellent

eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our fisrt time staying at this hotel and it was great it was nice and quiet the stores are less then five min away
Stayed 1 night in Dec 2024

10/10 Excellent

Young

Stayed 2 nights in Nov 2024

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place for the value!
Checkin online and in person was amazing. Iris at the front desk was a dream as a welcoming customer service associate. She was personable, fun, and knowledgeable! Everyone here is very nice!
Stayed 1 night in Dec 2024

6/10 Okay

Yaritza

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024

8/10 Good

stewart

Travelled with family
Stayed 2 nights in Dec 2024

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Zeke

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Adriana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Catherine

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
customer service was very nice. The property was maintained well and very clean. Very convenient to restaurants and stores.
Stayed 3 nights in Nov 2024

10/10 Excellent

Stacy

Liked: Staff & service, amenities, property conditions & facilities
I always stay here when I can afford it.
Stayed 1 night in Oct 2024

8/10 Good

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2024

10/10 Excellent

Chelsey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay, the next time I travel to San Antonio I will be staying in the same hotel AGAIN
Stayed 1 night in Nov 2024