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Quality Suites San Antonio Northeast

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites San Antonio Northeast

Lobby
Seasonal outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Suite, 2 Queen Beds, Non Smoking
Exterior
Fitness facility

Reviews

7.2 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
6350 I 35 N, San Antonio, TX, 78218
  • Morgan's Wonderland
    6 min drive
  • Brooke Army Medical Center
    7 min drive
  • San Antonio Botanical Gardens
    10 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    11 min drive

Room options

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

Pool
Breakfast included
Parking included
Free WiFi
3.8 out of 5, Good, (614)
The price is €104
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Best Western Windsor Pointe Hotel & Suites-Frost Bank Center

About this property

Quality Suites San Antonio Northeast

San Antonio hotel in Park Village with free breakfast and a 24-hour business center
A 24-hour business center, a spa tub, and coffee/tea in a common area are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a microwave in a common area, a seasonal outdoor pool, and a business center are onsite. Housekeeping is available on request.
Quality Suites San Antonio Northeast offers 105 air-conditioned accommodations with iPod docking stations and MP3 docking stations. Accommodations are furnished with queen sofa beds. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

A seasonal outdoor pool and a spa tub are on site.
Our customers tell us they can't get enough of the helpful staff at Quality Suites San Antonio Northeast. During your stay, you'll be close to San Antonio Zoo and Aquarium. Features include free breakfast, free WiFi in public areas, and free self parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
  • 11 minutes by car from Alamo and 11 minutes from Henry B. González Convention Center
Quality Suites San Antonio Northeast offers its guests a spa tub and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 594 square feet (53 square meters) and includes conference space. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Suites San Antonio Northeast. Self parking is free.

This San Antonio hotel is smoke free.

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool
  • A hot tub

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool
  • Separate living room
  • Sofa bed

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (594 square feet)
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • iPod dock
  • MP3 dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in March and close in November.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel San Antonio
Comfort Suites San Antonio
Quality Suites Hotel San Antonio
Quality Suites San Antonio
Quality Suites
Quality Suites San Antonio Northeast Hotel
Quality Suites San Antonio Northeast San Antonio
Quality Suites San Antonio Northeast Hotel San Antonio

Quality Suites San Antonio Northeast Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1029 reviews" "
Rating 8 - Good. 280 out of 1029 reviews" "
Rating 6 - Okay. 171 out of 1029 reviews" "
Rating 4 - Poor. 130 out of 1029 reviews" "
Rating 2 - Terrible. 118 out of 1029 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Nippa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The attendant was friendly and helpful. The place needs a good cleaning. I dropped something and made the mistake of looking under the bed. If you want a decent breakfast the hotel is not the place.
Stayed 3 nights in Aug 2024

2/10 Terrible

Kim

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel leaves a lot to be desired! Hotel is extremely run down and needs a remodel / facelift badly. Dirty, dingy and smells! Sadly, the maintenance man agreed as he hauled a filthy a/c down to be cleaned solo. Hair dryer was broke, called front desk and he told me he'd check on it....nothing, so I had to go down to the lobby with a wet head and personally ask for a blow dryer. He questioned me as if I was too ignorant to function a blow dryer. The lighting is dark, TV tiny and sits low on a stand. All just extremely dated and grim. Breakfast is offered, but I honestly wouldn't eat it. We stayed here for a concert and most hotels were sold out, so this was in the narrow choices. Avoid this place until they decide to spend the money to update and clean it up!
Stayed 2 nights in Aug 2024

2/10 Terrible

Ron

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for our business trip. Right across from Cracker Barrel and 10 miles from the arena. We have stayed there three times & each time there was very little toilet paper and no extra. Will stay there again & ask for a roll when we register.
Stayed 2 nights in Aug 2024

2/10 Terrible

Natasha

Travelled with family
Disliked: Staff & service, property conditions & facilities
The room wasn’t properly cleaned before we checked in. There was hair on the sheet that didn’t belong to us. There was toys left under the bed trash in the pull out sofa and the breakfast area had roaches by the cereal. There was also hair in the waffle batter. When I told the staff I was told to throw it away and make a new one from the same batter that had hair in it. There needs to be some major changes at this property front desk is rude over night and first shift needs work. Most people never know who they are encountering when we check in as regular guess. I’m an inspector this is one of the worst hotels I’ve stayed at. 3rd floor near the elevator smells like maggots and rotten food. I will never stay at that location again.
Stayed 2 nights in Aug 2024

6/10 Okay

Leon

Liked: Staff & service
This property was average to slightly above avg. The common area was nice but the rooms needed more attention to it. Floors needed to be vacuumed and furniture and appliances needs to be updated. The outdoor pool was nice. Needs a better breakfast selection. At least there are several restaurants within walking distance
Stayed 5 nights in Aug 2024

6/10 Okay

Alma

Travelled with family
Disliked: Property conditions & facilities
Most of the room was clean but the floor was not. Walls are dirty in some areas of the room. The front door wasnt completely safe as the door did not seal completely. The couch is dirty. The small sink cloggs up.
Stayed 4 nights in Jul 2024

4/10 Poor

Douglas James

Travelled with family
Disliked: Cleanliness
Condensation from window A/C was leaking in room on carpet. I ask to relocate and they moved us to a doom that worked . Needs a remodel bad.
Stayed 3 nights in Jul 2024

2/10 Terrible

Morshed, Frisco

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Entire hotel is dirty inside and outside, rooms are dirty, breakfast selection is poor and not enough food. Overall hotel charge too much, price is not right . Elevator does not work right. On internet falsie fie hotels pictures.
Stayed 2 nights in Jul 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely
Stayed 1 night in Jul 2024

10/10 Excellent

Leslie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

2/10 Terrible

Jessica

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No AC, elevators was out of order, saw 2 roaches on the wall… would definitely not stay in this hotel again.
Stayed 1 night in Jul 2024

4/10 Poor

Chelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

2/10 Terrible

Darryl

Disliked: Cleanliness, staff & service, property conditions & facilities
We arrived on 7/17/2024 at about 1130am and no one was at the front desk to check us in, a phone # was listed on the desk to call if needed but after three different times calling them, no answer. We were very frustrated after that scenario. We left the property and found another hotel to stay! So we didn't stay there at all
Stayed 3 nights in Jul 2024

6/10 Okay

Amanda

Stayed 2 nights in Jul 2024

6/10 Okay

Irma

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Friendly staff. Bad breakfast. Cockroaches.
Stayed 2 nights in Jul 2024

10/10 Excellent

Francisco Alberto

Stayed 1 night in Jul 2024

8/10 Good

burtram

Stayed 1 night in Jul 2024

8/10 Good

Felimon

Stayed 1 night in Jun 2024

2/10 Terrible

Evelyn

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Josefina

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The online photos were deceiving. This place is dirty & run down. My room had a mildew smell. Door frame was damaged due to pryed open with a crowbar. Latch wouldn't stay in the frame unless deadbolt was turned. Pubic hair all around the bathroom. Crumbs in the carpet. Upholstery felt grimy. Stained bedsheets. Smeared gunk on mirror. Markings on the wall throughout the room and lobby. Water damage to the ceilings. Elevator missing buttons and light fixtures held together by tape. I didnt want to eat their free breakfast nor swim. We stayed 1 night and left to another place. I had to jam the door shut with the desk for the night cause i didnt trust the locking mechanism. Don't trust the online photos.
Stayed 2 nights in Jun 2024

4/10 Poor

Erick

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room hot room. Wet carpet.
Stayed 1 night in Jun 2024

2/10 Terrible

Nick

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and there was a dead cat in the main drive that stayed there over 24 hours.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karen

Liked: Staff & service, amenities
The front desk staff was very accomodating, friendly, kind, and nice. The maid service did not clean out the coffee pot was not cleaned out and missing parts. However the room was clean. I was originally apprehensive about staying at this property from reviews. In my opin, it wasnt fair. The bed was amazing, the shower head and water pressure far surpased Disney's Grand Californian. This hotel is a solid 4 Stars.
Stayed 7 nights in Jun 2024