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Quality Inn & Suites I-35 near Frost Bank Center

3.5 star property

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Photo gallery for Quality Inn & Suites I-35 near Frost Bank Center

Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Outdoor pool, pool loungers
Lobby
Front of property

Reviews

7.0 out of 10
Good

Popular amenities

  • Breakfast included
  • Room service
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Pool

Explore the area

Map
3817 North PanAm Expressway, San Antonio, TX, 78219
  • Brooke Army Medical Center
    ‪14 min walk‬
  • Frost Bank Center
    ‪5 min drive‬
  • San Antonio Zoo and Aquarium
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

  • 65 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Accessible, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Double Beds, Non Smoking

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking

Premium bedding, pillow-top beds, in-room safe, desk

Suite, Multiple Beds, Non Smoking

  • 65 sq m
  • Sleeps 4
  • 2 King Beds

Similar properties

Studio Suite, 1 King Bed, Non Smoking

Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, (1003)
The price is €68
for 1 room
includes taxes & fees
2 Apr - 3 Apr
Days Inn & Suites by Wyndham San Antonio near Frost Bank Center

About this property

Quality Inn & Suites I-35 near Frost Bank Center

Hotel with free breakfast, near Brooke Army Medical Center
An outdoor pool, a fitness center, and coffee/tea in a common area are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Quality Inn & Suites I-35 near Frost Bank Center offers 62 accommodations with video-game consoles and safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Microwaves and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the free breakfast at Quality Inn & Suites I-35 near Frost Bank Center. During your stay, you'll be within walking distance of Brooke Army Medical Center. Free WiFi in public areas, free self parking, and an outdoor pool are available.
  • Free continental breakfast offered
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym and bike rentals
  • Guests have great things to say about the helpful staff and the WiFi
  • 14 minutes by foot from Brooke Army Medical Center and a 5-minute drive from Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center offers its guests an outdoor pool and a fitness center. Public spaces have free WiFi. Business amenities include a business center and a meeting room. Free breakfast is available. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly Quality Inn & Suites I-35 near Frost Bank Center. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star San Antonio hotel.

Guests are served free continental breakfast.
Room service (during limited hours) is available.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cribs (infant beds) are available for USD 15.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 15.00 per night
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Howard Johnson Inn San Antonio
Howard Johnson San Antonio
Howard Johnson Inn San Antonio AT&T Center
Howard Johnson Inn AT&T Center
Howard Johnson San Antonio AT&T Center
Howard Johnson AT&T Center
Quality Inn San Antonio
Quality San Antonio
Quality Inn Suites I 35 near ATT Center
Quality Inn Suites I 35 near Frost Bank Center
Quality Inn & Suites I-35 near Frost Bank Center Hotel
Quality Inn & Suites I-35 near Frost Bank Center San Antonio

Quality Inn & Suites I-35 near Frost Bank Center Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 308 out of 881 reviews
Rating 8 - Good. 178 out of 881 reviews
Rating 6 - Okay. 123 out of 881 reviews
Rating 4 - Poor. 107 out of 881 reviews
Rating 2 - Terrible. 165 out of 881 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good place to stay. The accommodation offered all the necessities, and the location was handy.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 1 night in Oct 2024

4/10 Poor

nicole

Disliked: Cleanliness, property conditions & facilities
I did bugs in my room!
Stayed 2 nights in Nov 2024

4/10 Poor

Petra

Disliked: Staff & service, property conditions & facilities
No one told us that the room would not be cleaned every day. We were told that we would have to fill out a form to ask for specific chores to be done such as making the bed, changing the linen, giving us towels, etc. A few tiles were loose in the bathroom, the shower rod was loose & the AC knobs didn't work right. Staff, however, was friendly and polite.
Stayed 4 nights in Nov 2024

10/10 Excellent

Nettie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a pleasant surprise the pool area was! It was tidy, soothing, and spacious enough for lounging. It was the ideal way for me to unwind throughout my trip, and I spent a couple of afternoons there.
Stayed 1 night in Nov 2024

10/10 Excellent

Iwan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Cody

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Go elsewhere!
The place looks nothing like the pictures. Broken furniture in the room I was in. Bed was uncomfortable. Smoke detector chirping due to low battery. I changed the battery for them because nobody seemed to understand what I was telling them. The shower head is NOT adjustable as it says, and popped off multiple times during a shower, hitting me in the face. They say “bright rooms,” yet window was extremely dirty and light bulbs in room were very dim. Room smelled like very strong ammonia, which is probably what they clean with…but very overpowering. Highly disappointed. I didn’t even stay my second night, and just left because I couldn’t take it any longer.
The “Adjustable Head Shower Nozzle” they say is present.
Stayed 2 nights in Nov 2024

6/10 Okay

Christopher jay

Liked: Staff & service
Breakfast was cold.
Stayed 3 nights in Nov 2024

10/10 Excellent

Frank x

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed a very nice time here. I appreciated how quiet the room was, and it was simple but cozy. The complimentary WiFi was a huge advantage, and the breakfast offered a good selection. It greatly simplified my journey, particularly when I needed to find some local eateries.
Stayed 1 night in Nov 2024

6/10 Okay

Amy

Stayed 1 night in Oct 2024

10/10 Excellent

Opal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here for a weekend break with our children, and it was fantastic. The room was comfortable and equipped with all the necessities. Having breakfast included made mornings easier, and the kids liked the pool. The staff was really kind, and the location was excellent for exploring the region.
Stayed 1 night in Nov 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ideal—near everything we wanted to see. The accommodation was roomy, and the amenities were ideal for a peaceful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Lillie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay in San Antonio! The hotel was really cozy, and the staff was extremely friendly. Everything was only a short walk away.
Stayed 1 night in Nov 2024

10/10 Excellent

Marco

Liked: Cleanliness
Stayed 1 night in Nov 2024

4/10 Poor

Yue

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse motel/convenience type of hotel I ever stayed in the United States. Property is old but that is not a real problem if facilities are well maintained. Unfortunately this is not one of them. Everywhere things are broken, not maintained well, lobby/cafe/room. Even though they offers free breakfast, it is more like a joke that they don't even care to provide real eggs, just some type of pre-prepared fake eggs that tastes like rubber. Besides that you basically have shelf sold mini cinnamon roll and cereals and that is it. Coffee is light brown water to say the best and juice machine/cereal dispenser both broken (speechless). The room is old and not clean, house keeping did not even bother to clean the bathroom, they only change up towels and make the bed, leave hairs and all others in the bath tub after the cleaning. This is below the normal standard you would expect from a quality inn or other inn chains, I am not sure if this is due to being managed by an Indian crew/franchisee. No disrespect here but they are not known for hospitality and hotel management unfortunately. You have a lot of other options around the route so I strongly advise you choose others like the days inn close by.
Stayed 3 nights in Oct 2024

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, room comfort
Ok but probably not again
It was good for the quick overnight stop we needed. Tv didnt work. Toilet ran over to fill up. It was clean but luttle things would have made it better.
Stayed 1 night in Nov 2024

2/10 Terrible

Andre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Ireeshia

Stayed 2 nights in Oct 2024

6/10 Okay

Amando

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Ryan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, and the room was clean. The air conditioner kept the room cold, and I had no issues with the restroom.
Stayed 3 nights in Oct 2024

2/10 Terrible

Rickardo

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
I had to checkout earlier because of the condition of the room I was supposed to stay for three nights I could hardly survive one night. I must say the staff were helpful and oh the WiFi doesn’t work in the room
Stayed 3 nights in Oct 2024

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the best possible weekend break experience while staying here. The accommodation offered everything I needed for a comfortable stay, plus it was clean and roomy. The soft bedding was my favorite part; it was like sleeping on a cloud. My favorite shows were simple to stream because to the blazingly fast free WiFi.
Stayed 1 night in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is a real treasure! The room offered every convenience I could ask for and was immaculate. The value was increased by the fact that parking and breakfast are complimentary. Given the money I paid, I thought I received a wonderful value.
Stayed 1 night in Oct 2024

2/10 Terrible

Rolando

Stayed 1 night in Oct 2024

10/10 Excellent

Elena

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice, simple and comfy place to stay; like the detail of giving a small thank you gift (water ball with 3 snacks ) as you check in.
Stayed 1 night in Oct 2024