Quality Inn I-10 East near Frost Bank Center

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Inn I-10 East near Frost Bank Center

Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby sitting area
Seasonal outdoor pool
Check-in/check-out kiosk
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
3939 E Houston St, San Antonio, TX, 78220
  • Freeman Coliseum
    20 min walk
  • Texas Burger Company
    2 min drive
  • San Antonio Station
    8 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn I-10 East near Frost Bank Center

Hotel with free breakfast, near Frost Bank Center
This hotel features coffee/tea in a common area, a seasonal outdoor pool, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a TV in a common area.
Quality Inn I-10 East near Frost Bank Center offers 54 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at Quality Inn I-10 East near Frost Bank Center, you'll be within walking distance of Frost Bank Center. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a front-desk safe, laundry facilities, and coffee/tea in a common area
  • Just a 2-minute drive from Frost Bank Center and 6 minutes from River Walk
Free breakfast is available daily. WiFi is free in public spaces. The business-friendly Quality Inn I-10 East near Frost Bank Center also features a seasonal outdoor pool, coffee/tea in a common area, and laundry facilities. Free self parking is available.

Smoking is allowed in designated areas at this San Antonio hotel.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Fridge
  • Seasonal outdoor pool

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open March 01 and close October 01.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Travelodge AT&T Center I10
Travelodge AT&T Center I10 East
Travelodge AT&T Center I10 Hotel
Travelodge AT&T Center I10 Hotel East
Travelodge AT&T Center I10 East Hotel San Antonio
Travelodge AT&T Center I10 East Hotel
Travelodge AT&T Center I10 East San Antonio
Travelodge San Antonio ATT Center I-10 East Hotel
Travelodge ATT Center I-10 East Hotel
Travelodge San Antonio ATT Center I-10 East
Travelodge ATT Center I-10 East
Quality Inn San Antonio
Quality San Antonio
Quality I-10 East AT&T Center San Antonio
Quality I-10 East AT&T Center
Quality I 10 Frost Bank Center
Quality Inn I 10 East near AT T Center
Quality Inn I 10 East near Frost Bank Center
Quality Inn I-10 East near Frost Bank Center Hotel
Quality Inn I-10 East near Frost Bank Center San Antonio
Quality Inn I-10 East near Frost Bank Center Hotel San Antonio

Quality Inn I-10 East near Frost Bank Center Reviews

Reviews

6.8
Rating 10 - Excellent. 249 out of 870 reviews" "
Rating 8 - Good. 218 out of 870 reviews" "
Rating 6 - Okay. 145 out of 870 reviews" "
Rating 4 - Poor. 109 out of 870 reviews" "
Rating 2 - Terrible. 149 out of 870 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Nicholas

Travelled with family
Poor experience. Did not feel safe and ended up not staying and finished our drive home. I could add a lot of details, but they don’t add to my recommendation of not recommending this hotel.
Stayed 1 night in Sep 2024

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Sep 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities
Well let’s start from the beginning, I had called earlier in the day to see about possibly getting an early check in, was flat out told NO. I was surprised because most places offer that at a certain price, honestly just wanted to rest after driving to San Antonio. I arrived at the set checkin time and stated the name of the reservation and presented my identification. Was asked my form of payment of cash or card, I said card and was told to use the card reader and inserted my card. It was charged right away. Then was told (afterwards) if I going to use the same card for a $50 deposit. I was surprised because that’s something one is informed before having the reservation charged. I was upset because I was not informed beforehand because then they said it would “go back” to my card in 5-7 business days. I said well what if I had wanted to pay cash? the person at the front desk said “on you would get it when you would check out.” I also said that wasn’t priced at the time of when I made the reservation I had only agreed to the price I had made initially. The front desk manager or whatever he was kept trying to interrupt me while I was speaking to him. It got to the point I had to tell him to stop cutting me off when I was speaking about my concerns. Sad part was that he was training someone at the same time and speaking a foreign language that I didn’t understand so who knows what he was telling his staff. At checkout noticed a baby crib being setup behind counter.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
This is close to the Frost center but not within walking distance. Our first room the toilet would not flush because the flapper was broken and unrepairable. we had to move to another room that the entry door stuck and had to be jimmied with to get it to open. Not super fun.
Stayed 1 night in Sep 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Try harder Quality
This was the worst hotel I have ever been to. We got are first room and the door had been kicked and the door would not lock they switched are room and that door was also kicked in at one point. The room was dirty with dry blood in the safe and on the hair drier. The bathroom doors looked they were also kicked at one point and would not latch. The staff lack customer service skills refused to amends for anything saying it was not thier problem. For a veteran and someone who works in customer servise was the worst hotel experience in my life.
Bathroom door with hole
Proof the door was kicked in
Improper repair for guest to see
Dry blood and dirty
Stayed 1 night in Sep 2024

6/10 Okay

Luis

Stayed 1 night in Jul 2024

6/10 Okay

Donnell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is ok if you really need a place to sleep but i wouldn't ring my woman here. Also you may want to carry your firearm. This place is not worth the price.
Stayed 1 night in Aug 2024

8/10 Good

Derrek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
The room was clean and bed comfortable. The breakfast was less than most hotels of this caliber. Close to Frost Bank Event Center and 10 minutes to downtown and the Riverwalk. Pool is in the parking lot and is very small.
Stayed 1 night in Aug 2024

10/10 Excellent

Kibwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
The staff was very friendly
Stayed 2 nights in Aug 2024

6/10 Okay

Janie

Travelled with group
Check in was easy, people were friendly but nothing worked (ice machine, vending machine). Area was okay definitely suited our stay for convenience. Swimming pool was fun, great people but pool towels would be nice. Rooms definitely need an update in regards to AC . Overall area was not noisy but would have been nice to have ice for our drinks and not over pay for a soda can. Took hours to cool our room down.
Stayed 1 night in Aug 2024

2/10 Terrible

Ovidio

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had animals
Stayed 1 night in Aug 2024

6/10 Okay

Kimberly

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
If you just need a place to sleep for cheap…
Bathroom door didn’t lock. Main door security lock was missing. Ice machine didn’t work. Ran out of eggs and coffee. They weren’t refilled while we were at breakfast. The table was sticky both mornings, indicating it hadn’t been cleaned. Lights in the main room didn’t work. Only the bathroom area. The bed was comfortable, and the room seemed clean. The shower was hot, and decent, if one isn’t too tall.
Stayed 2 nights in Aug 2024

8/10 Good

Francine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the easy access from freeway. Cost appreciated
Stayed 2 nights in Aug 2024

2/10 Terrible

Laura

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Above the shower part of the ceiling paint was hanging off, the rooms are very worn and need to be renovated bad, the room was very musty. Made an uncomfortable stay. Upon check out I asked if I could grab a yogurt for the road and was told no because it was after 9am. It was 11.. other hotels i've stayed at wouldn't have mind for grabbing a snack to go. Isn't that we pay the dam hotel for if? Anyway. Won't ever stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Luz Adriana, Brownsville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access from road.
Stayed 3 nights in Aug 2024

2/10 Terrible

Myra

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Aug 2024

6/10 Okay

Guadalupe

Travelled with family
Liked: Cleanliness
Stayed 2 nights in Aug 2024

4/10 Poor

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location - only reason to stay here.
I need to stop staying at Quality Inn's. The only benefit was the location as it was very convenient to Frost Bank Center. Otherwise I would've not stayed, cancelled my reservation on the spot and found somewhere else to stay.
Stayed 1 night in Jul 2024

2/10 Terrible

Cristobal

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2024

2/10 Terrible

CRISTOBAL

Liked: Staff & service
Disliked: Property conditions & facilities
Bad stay
Deadbolt was broke Room smelled like cigarettes Mirror was broken Toilet wouldn’t stop running AC was super loud Pool was closed
Stayed 1 night in Jul 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

6/10 Okay

Jessica

Travelled with family
Disliked: Property conditions & facilities
Affordable but lacking
It was an ok place to stay, super affordable and great convenient location. I was really disappointed in the breakfast, pancake machine wasn’t working, very little food available and apparently they do not replenish anything that runs out during the breakfast time. It’s more upsetting because they use that as an advertisement point.
Stayed 2 nights in Jul 2024

10/10 Excellent

Erika

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

G John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024