The Westin San Antonio North

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Meeting facility
Room, 1 King Bed
Exterior
Executive Room, 1 King Bed with Sofa bed | Living area

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pet-friendly
  • Breakfast available
  • Room service

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • Huebner Oaks
    5 min drive
  • Bolo's
    1 min walk
  • San Antonio Station
    15 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    15 min drive

Room options

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Executive Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Westin San Antonio North

Suburban San Antonio hotel in Vance Jackson with a fitness center
An indoor pool, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Westin San Antonio North. During your stay, you'll be within walking distance of Huebner Oaks. You'll find features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and RV/bus/truck parking available for a fee
  • Take a swim in the indoor and outdoor pools or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 11 minutes by car from The Shops of La Cantera and 11 minutes from Six Flags Fiesta Texas
  • Cats and dogs welcome for a fee (restrictions apply)
The Westin San Antonio North offers its guests an indoor pool, an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business center on site. Event space at this hotel measures 24979 square feet (2321 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Westin San Antonio North. Parking is available for a fee.

This San Antonio hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 10.83 per night)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11:00 AM: USD 18.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Microwave (on request)
  • Outdoor pool
  • Fridge (on request)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (24979 square feet)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Ceiling hoist
  • Lift
  • Lift door width (centimetres): 91
  • Grab bar in bath
  • Bath grab bar height (centimetres): 91
  • In-room accessibility
  • Low-height door lock
  • Low-height view port in door
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Fridge (on request)

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per stay.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 602 out of 1002 reviews" "
Rating 8 - Good. 172 out of 1002 reviews" "
Rating 6 - Okay. 107 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 59 out of 1002 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

MA CRISTINA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Nice hotel, conveniently located.
Stayed 5 nights in Sep 2024

8/10 Good

Rafael

Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Eliah

Stayed 3 nights in Aug 2024

4/10 Poor

Allison

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Sandra

Travelled with family
Liked: Staff & service, amenities
The property does have drainage problems slow in tub and sink, it’s a bit outdated but still nice, stain on one chairs, but beds comfy pillows and nice. I don’t feel they sanitize but that’s just an observation because the room is dimly lit and bathrooms look nice but don’t smell clean. The air condition needs an overhaul but works. It needed to be put on 60 to work properly. Made a complaint day 2 and other person making same complaint. They responded same day. Philipino Bellman was a delight and needs a raise or position to customer service. For a few days it’s still a very good property. Safe but late night parking leaves you parking a bit far. I wouldn’t mind staying again but will look at other options as well. Lobby is very roomy and the pool and hot tub seem nice as well.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is primarily a business traveler hotel. Weekends are quiet and easygoing. Very convenient to major players in the area and Medical center and St Mary’s University.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yadira

Stayed 1 night in Aug 2024

6/10 Okay

Jordan

Business traveller
3 stars for the great staff, unfortunately the guests next door kept knocking on my room door. Not sure if they wanted money or were on drugs
Stayed 2 nights in Aug 2024

10/10 Excellent

Michelle

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Lyle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sarbjeet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenice
Stayed 1 night in Aug 2024

10/10 Excellent

George

Stayed 3 nights in Aug 2024

8/10 Good

Mary

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel , only thing was the internet did not work in the bedroom
Stayed 2 nights in Sep 2024

10/10 Excellent

Alex

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel always smells amazing! The rooms are comfortable.
Stayed 1 night in Sep 2024

10/10 Excellent

Miguel

Liked: Property conditions & facilities
Nice
Stayed 1 night in Aug 2024

6/10 Okay

Tino

Travelled with family
Liked: Amenities
Disliked: Staff & service
They didn't make sure there was toilet paper avalible and when I told housekeeping they never brought it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maria

Travelled with family
Liked: Amenities
The front desk gentleman was not quite helpful and his demeanor was not as expected.
Stayed 1 night in Sep 2024

2/10 Terrible

Cristina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property needs some attention! The room was very dark only lighting was the bathroom and a bedroom lamp. Carpet seemed very dated not stocked well with any toilet paper or soap. We felt we were placed in a room that had not been slept in a while. The 1st room they checked us into was dirty wasn’t cleaned at all! Beds were still messy and had a smell. Would not consider staying here again!
Stayed 1 night in Aug 2024

4/10 Poor

Caren

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Trash was no being taken out, waited about an hour for towels for the pool, waited an hour for clean sheets… we come here often and it was the first time it was dirty and poor service.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service.
Stayed 3 nights in Aug 2024

4/10 Poor

Bing

Disliked: Cleanliness, property conditions & facilities
Too old
Stayed 1 night in Sep 2024

2/10 Terrible

Marie

Stayed 1 night in Aug 2024

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the hotel and the staff were nice. It was quiet and relaxing. The indoor pool was nice and the option of the sauna was nice. The room was nice and spacious, and the towels and toiletries were very good. Overall I enjoyed my stay.
Stayed 5 nights in Aug 2024